Apple Reviews

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New Reviewer

They was nasty and mean to me

Tbey said I owed money and they have it on my credit report acting like I owed $18 but in reality I over paid the account this is showing my credit report please have it removed I would appreciate it

User's recommendation: Do t place false things on people credit reports.

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ID
#2738979 Review #2738979 is a subjective opinion of poster.
Preferred solution
Apology

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Verified Reviewer
New Reviewer

My iphone is locked on activation lock

My iphone 4s with ios 9.3.6 is locked with activation lock help me to open it please hi my iPhone is locked to.
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ID
#2737271 Review #2737271 is a subjective opinion of poster.
Pros
  • Phone
Cons
  • Service and policy
Preferred solution
Let the company propose a solution

Trouble signing up for Apple Pay

It will not accept my credit card that has been on file for over a year and when I attempt to enter another it will not process, meanwhile my storage is full, please call. 508 274 ****. Melissa
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ID
#2732089 Review #2732089 is a subjective opinion of poster.
Location
Buzzards Bay, Massachusetts

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Verified Reviewer
New Reviewer

I have a question

TuiPad locked outjjdjfjfjvjfjfjjjjjjjjjjjjjjuhggeryIuuuuuuuuiiiiiiiijhffhjffgcfhfvhrvhth. Jrrjfjtififitiuttititutjtjtjtjfjfjjfgjjgjggjgjgjgjtjhttjtjtj

User's recommendation: Question.

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ID
#2731713 Review #2731713 is a subjective opinion of poster.
Location
Henderson, North Carolina

Apple repair and agent

I have been an apple user since the very 1st apple phone came out today I experienced the worst service possible when an apple senior advisor Angelica, hang up on me. This is unacceptable . Completely unacceptable and unimaginable that I can pay cash for a phone and after an apple update my phone stopped working and Angelica feels it is necessary to hang up on me. We purchase apple product because we count on the reliability of our products there is no need to pay over

User's recommendation: Do not purchase apple product.

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ID
#2724580 Review #2724580 is a subjective opinion of poster.
Location
Pompano Beach, Florida

Need refund on pool game I never ordered ever ordered pro pool .

Seen that $7.99 per week was taken out of my account for months . Never ordered the pro pool game . All of my credits was wiped out With a glitch. I deleted the game at that time . When I called apple the man that answered I couldnt understand. I asked to speak to a supervisor and he said he was the only one to talk to . So I hung up.
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ID
#2723375 Review #2723375 is a subjective opinion of poster.
Location
Pahrump, Nevada
New Reviewer

Can’t connect

No one helps I try calling and it didnt work bin trying to talk to someone and is very difficult ..,,
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ID
#2723164 Review #2723164 is a subjective opinion of poster.
Preferred solution
A result

Need refund on pool game I never ordered

I had a lot of points on the pool game and there was something that went wrong and the points I had all went away to 0. I guess that is when they started charging me $7.99 per week . I never ever ordered such a thing as pro pool . I found this out and called customer service. The man I got I could not understand and asked to speak to a supervisor. He would not transfer me to one . I would never order a game spending $7.99per week . I am on a fixed income. Thats what happened.
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ID
#2721836 Review #2721836 is a subjective opinion of poster.
Location
Pahrump, Nevada
New Reviewer

Dispute charges

Two charges have been charged to my debit card for two or three months. Ive called before a couple months ago, I was told their are no contracts I have with Apple. I need to be told what these two charges are for. 8.52. And 9.99. I would appreciate a refund for may and June at least. Your prompt attention to this matter is top priority. Thank you M.Gillette
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ID
#2721491 Review #2721491 is a subjective opinion of poster.
Loss
$37
Preferred solution
Full refund

I would like to purchase a copy of snow leopard 10.6 installer

It sucked she told me I could buy a different update but when read the requirements you had to have the one that I was asking for in the first place
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#2718874 Review #2718874 is a subjective opinion of poster.
Location
Houston, Texas

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New Reviewer

Apple is now selling from their customers

Apple is now selling from their customers
Watch your purchases you make from any Apple device. Apple tripled and charged me 5 times for single purchases and refuses to reimburse me. They are big fortune five hundred company that now resorts to selling from their costumers.
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ID
#2715675 Review #2715675 is a subjective opinion of poster.
Loss
$74
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Complete an order

Phone goes to whatever screen it chooses without anyone touching it. And then its magnified so huge that you cant even figure out what page its on. Were one step away from completing my order they were supposed to call me back in 15 minutes and they did apparently but I was on the phone and it didnt see a way to transfer over.
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ID
#2711020 Review #2711020 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Review of customer service for billing questions

After trying several methods to obtain personal customer service for Apple billing questions regarding my VISA statement, I finally found PissedConsumer and was connected to Andrea. She was very friendly and personable. She helped me solve my questions as well as showing me how to access the record of my Apple purchases on my IPhone. Unfortunately we were disconnected before I was able to thank her for help and to let her know how much I enjoyed her interaction. While it was very difficult accessing the time of assistance I wished, I truly enjoyed our interaction.

User's recommendation: PissedConsumer was easy to use (once you can find it) and had US customer service personnel. Ask for Andrea!

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ID
#2709604 Review #2709604 is a subjective opinion of poster.
Location
Lakewood, California

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Verified Reviewer
New Reviewer

They keep charging my account and I do t know why

Customer service did a great job helping me out was really starting to stress about the issue and she was really patient and I think we have resolved the situation

User's recommendation: Most definitely helpful.

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ID
#2707222 Review #2707222 is a subjective opinion of poster.
Location
Albany, Georgia
New Reviewer

Overcharge

OverchargeIt appears that you were overcharging Nora checking account for coins purchased it seems to be so much money coming out for Apple its hard to keep up with what has been bought and what hasnt
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ID
#2706404 Review #2706404 is a subjective opinion of poster.
Pros
  • Control your device
  • Big name
  • Old apple days
Cons
  • No consideration for customers
  • Unable to easily reach out for additional support
Loss
$60
Preferred solution
Price reduction