Amount of 39.30 on my a charge unaware of account unaware of

Payment will be refund to my account in 30 days great customer service it was very nice and pleasant

User's recommendation: Call was great.

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ID
#2664815 Review #2664815 is a subjective opinion of poster.
Location
Rockford, Illinois

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Verified Reviewer
New Reviewer

They wont do anything abt lost money

Update by user Aug 05, 2021

apple or amazon wont do anything abt these scam cards !!! very pissed off at this point

Original review posted by user Jul 06, 2021
So many times I have purchased Apple I Tunes cards off Amazon..and they have been already redeemed..Amazon and Apple wont stand behind this product..both places there customer service sucks..both are mulitbillioner companys and they wont stand behind this product..tired of throwing money away
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ID
#2660474 Review #2660474 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue to update my settings to 3rd party cookies.

Apple - Issue to update my settings to 3rd party cookies.
I would like to watch something it seems the browser is blocking 3rd party session cookies which are required for the Kaltura application.
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ID
#2659479 Review #2659479 is a subjective opinion of poster.
Location
Brooklyn, New York

My new iPhone 12 mini is Defective The Screen becomes transparent you can read what’s underneath when pushing the keys other letters pop up instead of the ones are pushing the predictive text is messe

My texting its all messed up the keyboard puts up other letters not the one you push the screen becomes transparent you can see through home screen underneath text messages the predictive text shows up with mixed up Uppercase and lowercase Letters I cant get into more detail because its too hard trying to spell on here everything comes up wrong the phone is defective its a piece of ***

User's recommendation: Don’t get.

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ID
#2657846 Review #2657846 is a subjective opinion of poster.
Cons
  • Sell defective products at times but do not fix them
  • Could have been more help
Preferred solution
Maybe the bigger iPhone 12 not that I talk iPhone 12 mini

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Verified Reviewer
New Reviewer

Horrible experience, poor customer service and resolution

Apple - Horrible experience, poor customer service and resolution
Apple - Horrible experience, poor customer service and resolution
Upgraded to latest 12 max pro. Phone was sent 28 of June and was lost by UPS. Tried retrieving at Laurel UPS, phone unavailable. Contacted Apple, wanted to go to the store. They refused, so I cancelled the entire order. Instead, they sent another phone via UPS against my wishes. Had to call Verizon to dispute the contract. It has become a mess, can't upgrade, still unresolved.

User's recommendation: Go to the Apple store do not purchase online.

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ID
#2657732 Review #2657732 is a subjective opinion of poster.
Cons
  • Inefficiency
  • Applecare coverage not worth it
  • Disservice and false allegations on customers
Preferred solution
I want a full refund, I want contract null and void with Verizon, and I do not want to be responsible for the second phone they sent. Either that or a major price reduction, and for them to straighten out the mess that was created
New Reviewer

Pecil never wok

My complaint is that I had to buy another pencil because no one can help me.. very bad customer service.
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ID
#2653981 Review #2653981 is a subjective opinion of poster.
Pros
  • Use to be the easiest for leaning
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

To stop payment on my card

I don't have apple phone no more and needs to stop my payment on my card and needs someone call me at 717-318-**** to let me know bout the payment to stop it
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ID
#2648827 Review #2648827 is a subjective opinion of poster.
Pros
  • An iphone that works
Loss
$3
Preferred solution
Full refund

My new iPhone 12 mini is Defective

I just got iPhone 12 mini two weeks ago and started freezing a whole bunch of glitches when your texting somebody the area where you write your message before you send it its going really small and it looks like theres letters underneath it overlapping and its a brand new song
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ID
#2640665 Review #2640665 is a subjective opinion of poster.
Location
Edmonton, Alberta
New Reviewer

My account is block

I buy an apple card my balance is 10 dollars and I cant use ith kg ghhhhg bb hbbbhhghhhvhjhgghhhhhjjhnkhhjjhhjjjhgg

User's recommendation: Bhhj.

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ID
#2639218 Review #2639218 is a subjective opinion of poster.
Location
Mckinney, Texas
Preferred solution
Get my account where I can use it

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Verified Reviewer
New Reviewer

Sold me defective Macbook Pro and then kept giving me a run around

I have had issues with my Macbook Pro M1 (1TB, 16GB) since the first day I have received it around December 24th, 2020 after spending $2000 on this new machine. Issues: 1. One port does not function properly and keeps disconnecting from hard drives. 2. Battery gives me 3-4 hours. It fell from 99% battery health to 94% after the last factory around June 15th, 2021. (Now 91%) This was a brand new Macbook Pro, therefore, I should not have had such issues. It has been 6-7 months, I have been on the phone with Apple over 14 times and have conducted 7-8 factory resets on this system. Further, I have dropped this system off to the Apple store three times, once for 3 weeks, then 1 week, and then for about a day. I was told that I should not have this issue again, yet it re-occurs. I would like to have a call from Apple HQ to speak to an executive. I should not have to be without my computer that is used for work for over 4 weeks, then again for 2 weeks for a repair that should have taken place and then again for a day. Now I am expected to send this in for 2 more weeks. This is a defective unit that was confirmed by an Apple employee at Apple Mall of Georgia on June 26, 2021. I had requested a report copy from her in person and over the phone when I received a call from a company employee, both denied this stating company policy does not allow me to have a copy of my computer's diagnostic report for my own computer.

User's recommendation: Go with Windows instead or record everything Apple employees tell you!

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ID
#2637794 Review #2637794 is a subjective opinion of poster.
Pros
  • Operating system
Cons
  • Waste time
  • Defective products
  • No consideration for customers
Loss
$2700
Preferred solution
I would like them to exchange this system for a brand new one without any issues and begin the warranty from day one. I do not know what issues other units maybe having.

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Verified Reviewer
New Reviewer

Sold me defective product and kept giving the runaround

I have had issues with my Macbook Pro M1 (1TB, 16GB) since the first day I have received it around December 24th, 2020 after spending $2000 on this new machine. Issues: 1. One port does not function properly and keeps disconnecting from hard drives. 2. Battery gives me 3-4 hours. It fell from 99% battery health to 94% after the last factory around June 15th, 2021. (Now 91%) This was a brand new Macbook Pro, therefore, I should not have had such issues. It has been 6-7 months, I have been on the phone with Apple over 14 times and have conducted 7-8 factory resets on this system. Further, I have dropped this system off to the Apple store three times, once for 3 weeks, then 1 week, and then for about a day. I was told that I should not have this issue again, yet it re-occurs. I would like to have a call from Apple HQ to speak to an executive. I should not have to be without my computer that is used for work for over 4 weeks, then again for 2 weeks for a repair that should have taken place and then again for a day. Now I am expected to send this in for 2 more weeks. This is a defective unit that was confirmed by an Apple employee at Apple Mall of Georgia on June 26, 2021. I had requested a report copy from her in person and over the phone when I received a call from a company employee, both denied this stating company policy does not allow me to have a copy of a diagnostic report for my own computer.

User's recommendation: Record every conversation and interaction with Apple associates.

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ID
#2637781 Review #2637781 is a subjective opinion of poster.
Pros
  • Speed of computer
  • Operating system
Cons
  • No regard for customer time or efforts
  • Wasting time
  • Expensive
Loss
$800
Preferred solution
I would like them to exchange this system for a brand new one without any issues and begin the warranty from day one. I do not know what issues other units maybe having. Possibly some credit on my account for the wasted time.
New Reviewer

I need to sleek to a human

Question on my Bluetooth switch being off but nearby users are hearing what I'm listening or watching
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ID
#2634589 Review #2634589 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Answers on Bluetooth correctly functions is close proximity of fellow users

Learn how to put pictures on a sandisk

First of all there is so far no help from Apple at all, Ive been trying for weeks and some days, Ive been told Ill receive a call shortly ? It never happens ? Ive gone to the Apple store 45 miles, they would not let me in, I said I need Help, they said go on line they will help you also ? No help again they dont understand Im not a tech person I dont understand many tech wordsany part of Apple, some people had apple before and got rid of it and bought another brand

User's recommendation: Listen to people about how there doing.

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ID
#2631225 Review #2631225 is a subjective opinion of poster.
Location
Springdale, Arkansas
New Reviewer

Bank acct keeps being charged from Apple

Recurring Apple bills on me bank statement. I do not know what they r for. Im getting email from Apple Company as to steps I need to take. Apple representative was great and friendly while listening and advising me.

User's recommendation: Apple is very helpful if issue.

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ID
#2627887 Review #2627887 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer
Today I received a alert through my email that someone had been in my account access my Apple iPhone account all last weekend three weeks ago all the way to the beginning of May I have been receiving calls from irate people said someone is because I am from this number...
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ID
#2625973 Review #2625973 is a subjective opinion of poster.
Loss
$1500
Preferred solution
Yes 1299 dollars