Kedric J

Someone trying to charge me $11.73 from Apple

Yes it is still a issue with Apple cause at first they tried to take money off my chime account $11.73 and now they tried to take $5.41off my chime account and I talked to chime support and they told me that they blocked them but its still going on
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Preferred solution: Apology

Virendra C Htc

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Verified Reviewer
| map-marker Jaipur, Rajasthan

Request for refund

Apple - Request for refund
Respected Sir/ Madam I take subscriptions for Faceapp but I cancel it but money is deducted from my account of worth 2000 and it not visible on app and not visible also on my Apple ID. My money deducted by appleservies.bsdi@***c Kindly please refund my money
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Iris N Mcj

No special reason

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Is a great phone I am not pissed just that the itune wS disabled due to an app unwanted purchase I explained everything to my rep and they advised if there is an issue with an application call Apple directly not my bank
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Preferred solution: Use iTunes

Linda S Xkx

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Verified Reviewer
| map-marker Tampa, Florida

To get refund

Apple - To get refund
Apple - To get refund - Image 2
Apple - To get refund - Image 3
Sent $500.00 to {{Redacted}} on 5/3/23at 14:11:46and they were supposed to refund money back into Account, it's been over a week now and still no refund, please let me know why I still have to wait for refund when they were supposed to put money back into my ACCOUNT
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Anonymous
map-marker Newark, Delaware

Complimentary

I was just calling to say how much I enjoy your advertisement for the Apple Watch, the one with the ducks. I see it everyday. It is the only advertising I dot swipe up to get rid off. I have an Apple Watch, because of the fall option.
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Ibrahim A Dxn

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Verified Reviewer

ICloud

Have been having issues with my iCloud, cannot verify number I will be glad if my request is resolved
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Preferred solution: iCloud verification

User's recommendation: Good

Tej S Mzg

Unknown charges to my account

I dont want to use Apple Music i want my money back I havent scribe it now its show me charge on my bank account which i want money back
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Loss:
$12

Preferred solution: Full refund

Melinda B Gpw

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Verified Reviewer
| map-marker Durham, North Carolina

Horrible Management

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There are no words strong enough to express my feelings about this particular Apple Store and the management. We were there for about four hours bc the phone I was going to buy did not work out of the box.

The management was ridiculously dismissive and he actually tried to tell me what I never said.

Im not mentioning his/they/them name but it rhymes Dave, just switch a few consonants.

Never ever have I or my husband been treated so poorly by a retail manager. He just would not stop talking when I asked him to please stop. He needed to say the last word until he called it and we left with nothing but my original phone which was wiped. He never took accountability or any concern at all.

Not once, except to put words in my mouth.

We will never return to this shop. If you want to get amazing customer service, go to the Raleigh shop. If you choose to go to the aforementioned shop, be prepared to not get dinner, not get a new phone, and horrible experience in Southpointe. They managed to upset us so much, I was throwing up.

No joke.

What has happened to the days of quality help vs insolent behavior. Just dont do it and if you do, bring an air sick bag.

I wish you luck in replacing your phone. Luckily, our cellular carrier sells the exact same phone. Road map your time as well.

It was simply unacceptable. Never again.

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Cons:
  • Management in store

Preferred solution: Apology

User's recommendation: Do not shop at this shop in Southpoint in Durham NC

Anonymous
map-marker Saint Charles, Missouri

I have tried and to cancel through I Tunes..no one at Apple can help me..I want sign up the thru WEIGHT Watchers .com instead..well I did cancel through you but for some reason it is not going away..

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I have tried and to cancel through I Tunes..no one at Apple can help me..I want sign up the thru...
I need to cancell my weight watchers account thru you I need the date you are cancelling I signed up thu you
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User's recommendation: Don’t sign up Weighter Watchers thru Apple

Calisha Ybq

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Verified Reviewer

The agent was superb, and his customer service and knowledge base. Thank you for everything.

The tech was thorough, courteous, and knowledgeable. He made sure that everything was checked, and nothing was left undone. He also resolved my issue and gave me update information for my computer. He deserves a raise.
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User's recommendation: It’s worth it. Great customer service.

Mahima M Czm

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Verified Reviewer

Complain customer service

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NI raised for refund because of hardware issue and defective product second time and worst customer relationship. I dont want anymore relationships with Apple. If Apple have right to harass a customer so customer also gave right to ask our refunds.
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Loss:
$1000

Preferred solution: Full refund

User's recommendation: Cheap brand

Frank L Rsj
map-marker Latina, Lazio

I was unable to redeem my apple gift card

My card wasn't activated from the store and I was unable to redeem my apple card since yesterday but I don't really know what else to do with the cards...I need more help on how I can get the card used
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Loss:
$50

Preferred solution: Trade the cards

Shea F Fgx

To get a refund

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I was charged for apps that I did not use nor did I intend to use and wanted my money back a refund which upon speaking to Apple it sounds as if they are going to do that but it will take up to 48 hours allegedly
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Loss:
$60
Pros:
  • Privacy functionality
Cons:
  • Price gouging

Preferred solution: Full refund

User's recommendation: be careful with the trial apps

Syed khaja S

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Apple ID is not login

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Apple ID is not login
I erased my iPhone 11 yesterday then I reset my phone but my Apple ID has not opened, it has blocked. A message appeared about your id either invalid or incorrect that is why i cannot log into my Apple ID. So kindly solving my issue.
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Preferred solution: Free solution to reopen my Apple id

Doryce Uqy
map-marker Ivins, Utah

IPad black won’t turn on

Turned on and black screen only appeared. Was charged but nothing happened. Called Apple support because this has happened before
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User's recommendation: Call it works

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