New Reviewer

Made appointment to go to store

I pad kicks out as soon as I try to read I want to talk to someone or make appointment in mission viejo ca
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ID
#2592867 Review #2592867 is a subjective opinion of poster.
Location
Mission Viejo, California

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Verified Reviewer
New Reviewer

I never get the call answered yet

I have difficulty to upgrade my wechat to mechat current version. My current version is 6.5.5, lots attempts all failed. I have been tossed around Apple ID and passwords, never works.please help , thank you
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ID
#2592616 Review #2592616 is a subjective opinion of poster.
Location
Springfield, Virginia
Preferred solution
Help me to upgrade the current version of wechat
New Reviewer

Cancel

I canceled my service on May 31 and Yall took eight dollars and something and then you turn around and took 10.89 I want to Cancel is because yall taking too much money out of my account every day yall taking something out of my account cancel the Apple TV and anything else that is is now charging me for thank you bye bye
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ID
#2589038 Review #2589038 is a subjective opinion of poster.
Location
Galveston, Texas
New Reviewer

My phone was lost and/or stolen

i really really t want anyone to use my phone or to get private information off it thx for getting this issue resolved
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ID
#2582690 Review #2582690 is a subjective opinion of poster.
Preferred solution
i would like for my storm phone w

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Verified Reviewer
New Reviewer
Absolutely terrible repair experience at the Apple Store, Mapleview Mall, Burlington, Ontario, Canada Let me start by saying that I am a very reasonable person who does not get frustrated generally, let alone angry on very many occasions in my life - it should tell you...
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ID
#2579954 Review #2579954 is a subjective opinion of poster.
Location
Burlington, Ontario
Pros
  • Location
Cons
  • Unable to file a complaint or issue easily
  • Unable to easily reach out for additional support
  • No correctly fixing or quoting fix of computer
Loss
$918
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Solution to Apple Watch issue

Solution to Apple Watch issue
Solution to Apple Watch issue
Original review updated by user May 30, 2021
Apple will not help me get the activation lock off my Apple Watch because I had reported it lost/stolen through Find my app. I have tried 5 Apple ID's I have had since I got the watch and none of them work. Apple will not replace or help me. They had me come in twice to prove the purchase then gave me a repair number that didnt do anything to repair it.

User's recommendation: Do not ever report the watch lost or stolen because you can consider it worth nothing after that if you cant get the activation lock like me.

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ID
#2578791 Review #2578791 is a subjective opinion of poster.
Pros
  • Graphics nice
Cons
  • Huge waste of money and unsafe too
Loss
$800
Preferred solution
Let the company propose a solution
New Reviewer

I want to cancel the apple servicd

I want to get rid of the charge and service - what about cancel the service do you not understand. I want to get rid of the charge Do I need to say more I do NOT WANT THIS SERVICE OR CHARGE ON MY BANK ACcounT
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ID
#2577648 Review #2577648 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Disgusted!

Update by user May 17, 2021

I"ve had representative on the phone for hours but no success . just waisted time

Original review posted by user May 17, 2021
Company has been unable to lock my phone going on 5 weeks now!!!!!! We are talking about Apple!! not a chance they are un able to unlock my phone!!!!. They choose not to!!!Ive had to use a prepaid phone which I am unfamiliar with. The phone is obviously an inexpensive terrible Phone!! I am a server who was out of work for 8 months due to covid ! I dont have money to throw away especially due to the incompetence of this monopoly!!! This situation has put my life in danger! It has cost me my job!!!I have never been so furious !! I am in customer service! If i did to my customers what apple has done to me I would have no customers and either should apple! Bad business!

User's recommendation: Dont Risk it!! Any other company would be better. Im so glad I held off on a watch and tablet. not a chance!

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ID
#2557471 Review #2557471 is a subjective opinion of poster.
Product
Apple Iphone Xr Cell Phone
Pros
  • I liked the system and quality
Cons
  • Inability to restore their own product
  • Unable to help me access my info
Preferred solution
Any product would of been ok, watch , tablet ? Something!
New Reviewer

To get a refund and cancel everything that's been coming out of my bank account

Charges on my checking account 10 dollars and $.27 in March April and May so far in May its been two times May 10 and May 17 I dont know what this is for need to talk to Live operator and get this resolved
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ID
#2556348 Review #2556348 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Disgusted with the RATS at apple

Paid over $1000 for an iphone and 5 months later it was stolen. I had to have purchased a SEPERATE standalone insurance to cover the loss of the phone within 60 days of purchase to qualify for a replacement that they couldn't afford on their substandard limited warranty policy. Stay away from apple, the snakes are slithering to the banks at YOUR expense. ZERO stars, ZERO satisfaction
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1 comment
#2013955

Are you for real? No warranty covers theft!

ID
#2555620 Review #2555620 is a subjective opinion of poster.
Loss
$1000
Preferred solution
a new iphone

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Verified Reviewer
New Reviewer

Dre beats

Waiting to see Apple will be send used Dre Bests or new ones. Asking if Apple has already chargers without having used or new Beats
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ID
#2548988 Review #2548988 is a subjective opinion of poster.
Location
Germantown, Tennessee
Loss
$2
Preferred solution
Deliver product or service ordered

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New Reviewer

Not refunding me

My son is 10 years old also I have medical bills for my heart and I work 3 jobs. And my son has spent about 1500 euros or more on games app which I have worked hard for but all I am asking for is a refund.
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ID
#2540569 Review #2540569 is a subjective opinion of poster.
Product
Apple Itunes Mobile Application
Pros
  • Graphics
Cons
  • Not listening
  • Lack of accountability
  • Lack of empathy
Loss
$2000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Terrible service and website

Update by user May 17, 2021

No change since writing review....Apple sucks...period.

Original review posted by user Apr 17, 2021
Tried to buy a phone for my girlfriend online due to covid...2 good credit cards rejected even though cc companies said I had over 35,000 in credit available on each card.....finally used my Amazon card and made purchase. After delivery,endless registrations and info gathering by apple....unable to download free apps without giving my life story.trying to get a live person to help is impossible. I will never buy another apple product in my life.

User's recommendation: *** apple.

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ID
#2507754 Review #2507754 is a subjective opinion of poster.
Service
Apple Customer Care
Pros
  • Root canal better then the apple customer service
Preferred solution
help from a live person

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Verified Reviewer
New Reviewer
On January 27, 2021 I ordered a refurbished MacBook Air for $800 from Apple Computer. By the end of February, it was dead. I brought it to the Apple Store in Christiana Mall (three hours away). After waiting in line for 3 hours, I met with a staff who took the computer...
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ID
#2504602 Review #2504602 is a subjective opinion of poster.
Pros
  • 6 years ago apple designed great computers
Cons
  • Poor customer service
  • Dishonesty
  • Items are defective
Loss
$889
Preferred solution
Full refund
New Reviewer

Virus reported on my phone

My calendar was loaded with virus warnings daily. Your service person cleaned it up and erased all messages from my calendar. This has happened before but I am cautiously optimistic. Dont know the source of this annoying stunt?
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ID
#2477632 Review #2477632 is a subjective opinion of poster.
Loss
$17
Preferred solution
Let the company propose a solution