Apple
Reviews and Complaints
1.1M
CLAIMED LOSSES
632
TOTAL REVIEWS
56.2K
PAGE VIEWS
4
ISSUES RESOLVED
Apple Reviews
I haven't received my money back
I still havent received my $654 back from the phone so now I want to sue yall cause this is ridiculous
ID
New Reviewer
Refund on a subscription
There is a 99.00 charge for Tile which I did not sign up for ...I cancelled it ...how do I get refund??
ID
Loss
$99
Preferred solution
Full refund
Reimburstment of mac lost by ups in lockage storage room
I DONT KNOW BUT THE LADY WAS. VERY NICE AND HELPFUL IT TOOK ME AGES TO GET IT. IRECIEVED IT AFTER SHE LEFT.
User's recommendation: 10/10 STARS.
ID
Location
Hyattsville, Maryland
New Reviewer
Have reoccurring debt on my card I didn't purchase
My bank statement shows a reoccurring debit from apple I need to know why I did not purchase anything for reoccurring payments
ID
Location
Tallahassee, Florida
Product
Apple Iphone Xr Cell Phone
Pros
- Connected to family
Cons
- Have to pay for everything
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Advanced ReviewerBeing mislead and lied to
I called in to report that the same hackers/scammers that have hacked my device and have many scam sites and apps are the same people all over Apples' bounty program hundreds of times and was told that discovery does warrant compensation and when I called in to report it a rep made a 5k bet that he lost might I add then proceeded to call me a liar and scream at me. I waited a month and a half to find out that Apple doesnt care about the bounty issue and if I knew that I wouldnt have wasted my time. Im extremely Let down and I have absolutely no faith in this world anymore.
ID
Service
Apple Customer Care
Cons
- Lack of accountability
- Planned obsolescence
- Lack of customer support
Preferred solution
The 5k that the rep bet me and lost as well as compensation for false pretense and misleading me for a month and a half.
New Reviewer
My device can't give hotspot to other
I have opened my device to give hotspot to other but it give me a message that I must call Vodafone so I have called them then they said to me call apple
ID
Product
Apple Cell Phone
Pros
- Shiny new object
Cons
- Bad product
Preferred solution
Let the company propose a solution
New Reviewer
Hacked
AppleCare your iso has been recently hacked message please get this off my phone no more words are needed thank you. Fredrick Way
ID
Location
Goldsboro, Pennsylvania
How can Apple say they don’t have a material safety data sheet for their own products?
I called in to find out how or where I can get a material safety data sheet for an iPhone 7 and iPhone XR but I was told that none exists. If I cant get it from the manufacturer then where am I supposed to get it from? I need to ship these iPhones overseas and the shipping company needs the material safety data sheets.
ID
Location
Bedford, New Hampshire
Preferred solution
Let the company propose a solution
I haven't received my money back
The call I just had was horrible it didnt help I hate that I still dont know where my money is this is sick
User's recommendation: Nothing.
ID
Location
Cleveland, Ohio
New Reviewer
They keep sending me to a robot instead of a person
My iphone is sending out messages in green and My bill is paid, the phone is turned on, and most the time my wifi is on but my messages are still going out and coming back green
ID
Location
Smyrna, Georgia
Preferred solution
Help with my messaging system
New Reviewer
Made appointment to go to store
I pad kicks out as soon as I try to read I want to talk to someone or make appointment in mission viejo ca
ID
Location
Mission Viejo, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI never get the call answered yet
I have difficulty to upgrade my wechat to mechat current version. My current version is 6.5.5, lots attempts all failed. I have been tossed around Apple ID and passwords, never works.please help , thank you
ID
Location
Springfield, Virginia
Preferred solution
Help me to upgrade the current version of wechat
New Reviewer
Cancel
I canceled my service on May 31 and Yall took eight dollars and something and then you turn around and took 10.89 I want to Cancel is because yall taking too much money out of my account every day yall taking something out of my account cancel the Apple TV and anything else that is is now charging me for thank you bye bye
ID
Location
Galveston, Texas
New Reviewer
My phone was lost and/or stolen
i really really t want anyone to use my phone or to get private information off it thx for getting this issue resolved
ID
Preferred solution
i would like for my storm phone w
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Absolutely terrible repair experience at the Apple Store, Mapleview Mall, Burlington, Ontario, Canada Let me start by saying that I am a very reasonable person who does not get frustrated generally, let alone angry on very many occasions in my life - it should tell you...
View full review
ID
Location
Burlington, Ontario
Pros
- Location
Cons
- No correctly fixing or quoting fix of computer
- Unable to easily reach out for additional support
- Terrible communication
Loss
$918
Preferred solution
Deliver product or service ordered
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