Apple Reviews and Complaints
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Apple - Locked Out
I’ve spent a few hours trying to get into my account after unauthorized access. Not only did the three different “second level techs” give me different “solutions”, but none of them called me back as promised AND I AM STILL LOCKED OUT of my iTunes account!!!
Review
Product
Apple Itunes Mobile Application
Reason of review
Dishonest employees
Preferred solution
Deliver product or service ordered
I brought my iPhone 6 in the month of October 2017 from Aptronixs store in Vijayawada. All good for a few months and after that phone touch is to get stuck. I took the phone to the service center (Aptronixs) in Vijayawada in the month of September 2018. The Service...
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Review
Product
Apple Iphone 6 Cell Phone
Cons
- Nasty attitude of some of there employees
- Misinformation given by employee
Reason of review
Poor customer service
Loss
$12500
Preferred solution
Let the company propose a solution
Tags
It is one thing to get a random crank call. Many just call your number using numerical lists. (ex:555-1212, then 555-1213, then 555-1214 etc.) and some use a list you are on (intentionally or unintentionally) via the small print when you buy a product or join some...
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Review
Product
Apple Cell Phone
Pros
- Are nice
- Floor people
Cons
- Policy
- Misleading ads
- Theft
Reason of review
Overall Scam Policy to assault consumers w/intentionally unfair practices
Loss
$15000
Preferred solution
public acknowledgement and apology
Tags
This is an update so i got a letter apologizing for my bad experience with there company and gave me a number to call so they can settle the misunderstanding there was no misunderstanding they're a company that i will never ever do business with i don't trust them but...
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Review
Product
Beats Electronics Powerbeats3 In-Ear Headphones
I started a charity, called 501 Voices it is not 501(c)3 yet but working on it. i give tablets and i tune gift cards to non-verbal children of low to moderate income families that do not have means to buy one on there own. I spend roughly $200 to $350 on the iPad and...
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Review
Service
Apple Itunes Software Upgrade
Reason of review
Apple not allowing old version to stay on Ipad and work correctly
Loss
$10
Preferred solution
Let the company propose a solution
Apple in Chester, Pennsylvania - Terrible customer service
When we arrived in time for our 5:10 appointment to replace our iPhone batteries, we were told that they couldn't actually do any of the work that day (they couldn't even replace one of the three batteries) and we would need to reschedule. They said it takes longer than an hour to replace a battery (what kind of design is that?) and they close at 6:00 today. So they knew when the appointment was made that they wouldn't be able to do the work, causing us to drive nearly an hour each way for nothing.
Review
Product
Apple Iphone 7 Cell Phone
Cons
- Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Apple in Vancouver, Washington - Battery Replacement in Laptop
Turns out you can't get laptop batteries replaced without sending it away. I can't do that as it's my primary work machine. The people at the Apple store said that they'd call me and see if they could set it up, but I'm still waiting on a call back from their service department to see if we can arrange it.
Review
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
Apple in Tulsa, Oklahoma - I would like to get my money back that they took off my card of $200.00
iTune gift I was getting an apple card and I need it actually two cards and they told me I should go get a $200 card I went to the Family Dollar store and got the $200 card and then I couldn't separate to collect to send $100 a piece to each one of my nieces and then I talk to them on the phone in the girl took the money off the card and that was all that happened in there they never got back with me and then when I finally was able to get ahold of them again for some reason we got disconnected and I have not been able to get ahold of them
Review
Product
Apple Gift Card
Reason of review
Problems with payment
since i'm a person that say what they mean and mean what they say i just paid off everything i owe on my EIP payment with the exception of a 158.46 that i still owe on my Powerbeats that i bought at a T-mobile store. My EIP plan was 170.00 without the powerbeats which...
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Review
Product
Beats Electronics Powerbeats3 In-Ear Headphones
Cons
- There lack of knowledge
Reason of review
that i found out about this company before i bought other items
before i tell you the latest about Apple i finally resolved my issues with Transamerica i can't go into any details but it was a mutual decision thank God i was about to do something drastic like i'm about to do with Apple for two days i have been asking that crooked...
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Review
Product
Beats Electronics Powerbeats3 In-Ear Headphones
Cons
- Being lied to
Reason of review
Damaged or defective
Loss
$200
Preferred solution
fix my powerbeats without me being out of any money
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Mark, you're a good person. The work you're doing is selfless and wonderfully helpful.
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