Show reviews that mention
phone iphone service customer store problem customer service products support money
Filter review
  1. 101 reviews
  2. 76 reviews
  3. 27 reviews
  4. 20 reviews
  5. 13 reviews

About 2 months trying to change password!!!! I can't download app for my taxes!!!!

3.6
Details
My complaint is not getting a problem resolved in a timely manner!!!!
View full review
Comment
Helpful 0 Not helpful 0
ID
#2047735 Review #2047735 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Details
I have been paying for APPLE CARE PLUS THEFT AND LOSS since August 2019 for my 16-year-old son's iPhone XS Max ($14.99/mo). Several months ago (unbeknownst to me) he disabled "Find my iPhone" apparently because he did not want us "spying on him." Clearly, he had no...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2040375 Review #2040375 is a subjective opinion of poster.
Cons
  • Lack of accountability
  • Lack of answer
  • No representative is on the same page
Loss
$1500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2.8
Details
I owned an I phone x which within 20 months of ownership developed a purple vertical line and green hue on 1/3 left of the screen. Fully functional except for this visual issue Brought the phone to upper east side store in NYC on July 1st for repair. Was told it was...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2034721 Review #2034721 is a subjective opinion of poster.
Product
Apple Iphone X Cell Phone
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

1.0
Details
Apple card. Hours spent trying to get help on phone several calls, not helpful. Cant find account number to pay bill. Cant tell me how to use the wallet to find acct number. Long winded *** Covid excuses to keep me waiting and not helping me. Goldman Sachs billing sucks, 4 pages cant read, print is smaller than a pin, used magnifier with lights still cant read. Apple only wants direct access to my bank accts. VERYdangerous, dont allow.

User's recommendation: Pass on any company that demands direct access to your accounts.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2029129 Review #2029129 is a subjective opinion of poster.
Pros
  • Like all tech companies
Preferred solution
Apology

1.6
Details
In 2016, I received financing to create my own business. This is a dream I've been working on for over 20 years and one could say for all of my life. I heavily invested in Apple products because up to that point they had been extremely reliable. In 2018, I bought a new...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2028989 Review #2028989 is a subjective opinion of poster.
Product
Apple Macbook Pro Laptop
Pros
  • Keyboard
Cons
  • Everything else
Loss
$75
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Details
Apple - Lost shipment
On June 15th, I ordered a Macbook Air using Apple's online store, as all stores in my area are currently closed due to COVID. The product was "delivered" via FedEx Ground on June 23rd however I never received it. I promptly called Apple customer service to file a claim...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2023310 Review #2023310 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • Big name
Cons
  • Impossible to get in touch with
  • Expensive
  • Poor customer service
Loss
$982
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2.5
Details
Apple illegally locked Apple Watch.
Apple illegally locked Apple Watch.
I have a stainless 44mm Apple Watch Series 5 that was given to me by my mother-in-law, who died this December. To my knowledge, I am the only person who has ever owned this watch. Immediately following an upgrade from an iPhone 7 to a new iPhone SE2 purchased through...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2016078 Review #2016078 is a subjective opinion of poster.
Product
Apple Smartwatch
Pros
  • Excellent industrial design
Cons
  • Petty and officious company employees
Loss
$850
Preferred solution
Remove the lock or exchange the watch

Just looking at things.

Looking at Ipad repairs by Apple. In warranty 49$ to fix a cracked screen. Outside of the yearly warranty the price from what I've seen it's cheaper--or nearly cheaper-- to buy a brand new item. What they're saying in essence after a year, or paying for an extended warranty, is guy a new one--even if the repair is takes 10 minutes. Not cool.

User's recommendation: Perhaps buy an bullet proof enclose for your IPAD.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2013345 Review #2013345 is a subjective opinion of poster.
Location
Somerville, Massachusetts
Preferred solution
Just a little basic humanity on your end.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SUCCESS

5.0
Details
Apple - SUCCESS
My fiancé works for Blattner Energy building windmills. Hes on the top out crew. His iPhone XR fell from 400 ft and the commuter series otterbox was EVERYTHING & ALL it is said to be. The tempered glass was definitely compromised and theres only a small bend at the bottom near charge port. His iPhone is unscathed!

User's recommendation: 5 stars.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2005545 Review #2005545 is a subjective opinion of poster.
Location
Kirksville, Missouri
Product
Apple Iphone Xr Cell Phone

Someone has been using my card to purchase stuff from Apple Store and it wasn't me

Someone has been using my card to purchase stuff from Apple Store and it wasn't me
I've got about $600 has been used on Apple Store that it was not me and I want a refund I'm talk to people over and over can I get a lawyer or what
View full review
Comment
Helpful 0 Not helpful 0
ID
#2002845 Review #2002845 is a subjective opinion of poster.
Location
San Antonio, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Back camera not working and Facetime keeps failing

2.0
Details
Apple - Back camera not working and Facetime keeps failing
AngrySeller said it was in good condition, met him and gave the money when I got home to set I up everything looked fine until I tried out the back camera and it stated shaking and making noise.then I tried to FaceTime and It wouldn't connect kept failing I've texted the seller and no answer.Bullshit

User's recommendation: Please check the phone fully before handing over the money!

View full review
Comment
Helpful 0 Not helpful 0
ID
#1999788 Review #1999788 is a subjective opinion of poster.
Product
Apple Iphone 6 Cell Phone
Cons
  • Broken camera
  • Facetime keeps failing
  • Dent in phone
Loss
$70
Preferred solution
Let the company propose a solution

Refund back on my credit card

Apple - Refund back on my credit card
The man said he call me back which he didn't because I don't have the number if he calls what is it hard not to understand whatever got to do with apple.pay I did not purchase and I would like a refund for it

User's recommendation: Give people refund when they need it.

View full review
Comment
Helpful 0 Not helpful 1
ID
#1997784 Review #1997784 is a subjective opinion of poster.
Service
Apple Customer Care
Cons
  • How long do it take to get my refund
  • Intransigence apple have displayed
Loss
$600
Preferred solution
Full refund

1.0
Details
Apple has become like a virus or worm that infiltrates your computer or other device and controls it. Apple slows it down with each OS "UPgrade" that is really a DOWNgrade because it slows down the device hoping you'll be gullible and buy a new device. I have my...
View full review
Comment
Helpful 1 Not helpful 1
2 comments
Robyn B
 #1958888

Correct! We’re paying them for a disposable product. They have no integrity!

Reply
1 0
View more comments
ID
#1981305 Review #1981305 is a subjective opinion of poster.
Service
Apple Software Upgrade
Pros
  • Control your device
Cons
  • Does not care about customer satisfaction
  • You do not own your device if apple controls os
  • Service and policy
Loss
$1800
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2.1
Details
I've never played a game on my phone before in my life. Last year I found a game called Pixel Fighter and I loved it! The game was really enjoyable and fun and I ended up spending thousands of dollars on it. While the game itself was fun the customer support and...
View full review
Comment
Helpful 0 Not helpful 0
1 comment
Anonymous
 #1880054

Apple didn’t block you the developer did. Most likely because Apple requested a refund from them after they paid you back.

Apple doesn’t control any of the apps in the App Store or usually even offer a service for them unless you mistakenly purchased something. This isn’t an Apple issue

Reply
0 0
ID
#1975805 Review #1975805 is a subjective opinion of poster.
Cons
  • Lack of empathy
  • Pathetic customer and technical support
Loss
$3500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I tune card

5.0
Details
I can't reddem my I tune card it is showing it is already reddem by U.S Stanfort Please help me
View full review
Comment
Helpful 0 Not helpful 0
ID
#1964291 Review #1964291 is a subjective opinion of poster.
Product
Apple Itunes Gift Card
Cons
  • No customer appreciation
Loss
$50
Preferred solution
Let the company propose a solution