Apple Reviews and Complaints
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Apple - Zero customer service
I went into Apple to purchase home pod. They are out of stock. My sales person did not even offer to order it for me and have it shipped. I drive two hours to get it. Such stuck up creeps
Apple customer service has been horrific at best. The automated "assistant" is ineffective and takes way to long. Apple doesn't mind wasting our time at all. I tried 3 times to call my local store because I have a pending service request. The automated assistant put me...
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1. My kids wanted to gift me Logic Pro X for Christmas. 2. They went onto the Apple.com site and searched for Logic pro < https://www.apple.com/au/search/Logic-Pro-X?src=globalnav> 3. It returns: Logic Pro X - Apple (AU) https://www.apple.com/au/logic-pro/ 4. There is no option to gift this product and fearing it would be regist...
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applehater
No refunds on software means you don't get a refund for your own stupidity
On 02/14/18 I visited the Apple Store in Saddle Creek Germantown to report the volume on my 4 month old iPhone 8+ blanks out during calls where I can’t hear nor be heard during calls. Arsele immediately goes into a defensive spill about not replacing the phone without...
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Product
I liked
- An iphone that works
I didn't like
- Being treated like trash by the store manager mason
After 10 years being an trusted Apple client the lastly purchased Iphone 7 simply died after 1 year and one month of purchase. A device that costs almost 800 dollars is supposed to hold more than that. The device simply got hot and then switched off. No physical...
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Giannidanti
We went in a Apple store in Fort Lauderdale for a battery replacement cause my iPhone didn’t turn on. After they saw my iPhone and tested it they said wasn’t a battery problem...
Anonymous
apple deliberately damages phones after their warranty expires trust me i had to jailbreak my iphone to fix it so its a software issue that can be solved with jailbreak
Product
I liked
- Customer service years ago
I didn't like
- Product is of substandard quality
- Defective product poor support
- No repair or recovery solution at all
Sad,but True; Disappointing, embarrassing, underwhelming. The Genius Steve Job is sorely missed. Being a Member of P.C.COM for years, I never thought in my wildest dreams that I would be so P.O. ed at our Beloved APPLE MAC. While Steve was with us, we acquired a MAC...
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I received an email dated November 29, 2017 indicating that my phone account had been locked. I suspected a scam because I continued to have phone access until December 17, 2018 when an Activation Lock was placed on my phone following a software update. As required, I...
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Anonymous
Then dont have two factor authentication on your phone
Wil
YES ............... WHY the exceptionally LONG waits for ID recovery times ESPECIALLY for a company like Apple !!! The last message I got to recover my account was 12 DAYS !...
Product
Apple - Not good service by iPhone shop
Please contact me about my iphone6 which is very faulty and only 3 months old and I am struggling with the iPhone shop to have a replacement and am upset with the service of iPhone in Johannesburg.
Product
Itunes updates were already making itunes worse, but at least they didn't delete all of my music and break my ipod permanently. Apparently it tried to update to ios, which for some reason *** corrupted my ipod so completely that it would crash my actual computer the...
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Product
I liked
- That it worked before
- Previous itunes app
I didn't like
- An update which somehow crashed four devices
- Planned obsolescence
Everyone is aware and Apple has admitted that they throttled batteries for iPhone 6 6S and 7. There is no doubt in my mind that it was done to create market for the iPhone 8 and X. This company had issues with antenna a few years ago, initially they denied, then they...
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It appears that the"experts" read from a script.
I never liked talking to anyone who called in asking for a senior advisor. Dealing with you C U Next Tuesday's we obviously did not care to hear your whiny voice saying how ho...