Apple
Reviews and Complaints
640K
CLAIMED LOSSES
676
TOTAL REVIEWS
61.5K
PAGE VIEWS
4
ISSUES RESOLVED
Apple Reviews
New Reviewer
Can’t connect
No one helps I try calling and it didnt work bin trying to talk to someone and is very difficult ..,,
ID
Preferred solution
A result
Need refund on pool game I never ordered
I had a lot of points on the pool game and there was something that went wrong and the points I had all went away to 0. I guess that is when they started charging me $7.99 per week . I never ever ordered such a thing as pro pool . I found this out and called customer service. The man I got I could not understand and asked to speak to a supervisor. He would not transfer me to one . I would never order a game spending $7.99per week . I am on a fixed income. Thats what happened.
ID
Location
Pahrump, Nevada
New Reviewer
Dispute charges
Two charges have been charged to my debit card for two or three months. Ive called before a couple months ago, I was told their are no contracts I have with Apple. I need to be told what these two charges are for. 8.52. And 9.99. I would appreciate a refund for may and June at least. Your prompt attention to this matter is top priority. Thank you M.Gillette
ID
Loss
$37
Preferred solution
Full refund
I would like to purchase a copy of snow leopard 10.6 installer
It sucked she told me I could buy a different update but when read the requirements you had to have the one that I was asking for in the first place
ID
Location
Houston, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerApple is now selling from their customers
Watch your purchases you make from any Apple device. Apple tripled and charged me 5 times for single purchases and refuses to reimburse me. They are big fortune five hundred company that now resorts to selling from their costumers.
ID
Loss
$74
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplete an order
Phone goes to whatever screen it chooses without anyone touching it. And then its magnified so huge that you cant even figure out what page its on. Were one step away from completing my order they were supposed to call me back in 15 minutes and they did apparently but I was on the phone and it didnt see a way to transfer over.
ID
Preferred solution
Deliver product or service ordered
Review of customer service for billing questions
After trying several methods to obtain personal customer service for Apple billing questions regarding my VISA statement, I finally found PissedConsumer and was connected to Andrea. She was very friendly and personable. She helped me solve my questions as well as showing me how to access the record of my Apple purchases on my IPhone. Unfortunately we were disconnected before I was able to thank her for help and to let her know how much I enjoyed her interaction. While it was very difficult accessing the time of assistance I wished, I truly enjoyed our interaction.
User's recommendation: PissedConsumer was easy to use (once you can find it) and had US customer service personnel. Ask for Andrea!
ID
Location
Lakewood, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey keep charging my account and I do t know why
Customer service did a great job helping me out was really starting to stress about the issue and she was really patient and I think we have resolved the situation
User's recommendation: Most definitely helpful.
ID
Location
Albany, Georgia
New Reviewer
Overcharge
OverchargeIt appears that you were overcharging Nora checking account for coins purchased it seems to be so much money coming out for Apple its hard to keep up with what has been bought and what hasnt
ID
Pros
- Big name
- Old apple days
- Control your device
Cons
- No consideration for customers
- Unable to easily reach out for additional support
Loss
$60
Preferred solution
Price reduction
New Reviewer
Overcharging
OverchargingWhen I receive my check in the car repairs that you were overcharging for the coins that were purchasing I dont know that you got a handle on it
ID
Location
Warwick, Rhode Island
New Reviewer
Unpaid subscription
I am having an issue with my payment on my monthly subscription. There is a card on my phone with cash on it, but I have gotten messages that the attempts to get payment has failed.
ID
Preferred solution
Let the company propose a solution
My phone want stay in
My iPhone want stay on it keep going off n on it want stay on it keep click off its not work right for me
ID
Cons
- Not trustworthy
New Reviewer
Charge on account
$129.99 of unknown charge that appeared on my bank statement. I want to know what it is for. Asking for help
ID
Loss
$130
Preferred solution
Explanation of charge
New Reviewer
Hacking on my iphone
ive need help with this hacking on my iphone please help i have Evidence pictures I need to show you so you can see what Im talking about
User's recommendation: get these hackers off.
ID
Pros
- Phone is good to take pictures
Cons
- Hacking and nothing being done about it
Loss
$150
Preferred solution
Let the company propose a solution
New Reviewer
To speak to representative
I once dispute a few payments with my bank, now Im not able to use my bank card to order small things.
ID
Location
Houston, Texas
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