Latest review first
Apple in Washington, District Of Columbia - Don't buy the iphone.
I was in the at&t store with 2 of the families ipones that just went out while using. One was not even 2 years old and the other one was 3. They tried to blame it on everything possible, but when we were doing the right things they had no answer but to give us this great deal on a new one for $199.00, which anyone can get. While I was in the store there were two other people that walked in with the same complaint and same phone. Coincidence. Don't think so. I think the iphone is just enticing everyone and is a rip off. Don't buy one!
Apple tech dept gets an
Iphone has been broken for a week. Apple sent me a new phone 5 days ago. Still not working. Several excuses from Apple. Spent 4 houes on the phone between Apple and At&t. Phong at Apple escalted my issues to top priorty. Told me it would be fixed in 48 hours. That was four days ago. Apple just does not care about its customers. Someone shouls file a class action suit against them. They don't care i use my phone for business. The tech dept receives and "F" grade. Anyone who reads this beware. Oh if their is an attorney who wants to go after them include me in the law suit. So tired of these big companies offering horrible service. Its just not right.
Apple Ipod Nano
The Ipod Nano (2007 version) breaks easily under certain hydrological mishaps such as spillage while driving up mountainous regions in Nissan Pathfinder; hiking through tropical rainforests, plying around water features in parks around the country and throughout my travels... It seems to constantly go berserk... mostly downloaded podcasts not wanting to synchronize and play with itunes well. also, there are as well many as some interface preferences. It would be better if the thing would just flip out everytime i plug it into any thing or do anything that would involve me listening to an AudioBook.... ah! I just want this thing to charge.
Apple Mighty Mouse Doesn't Scroll
Apple IMac's mighty mouse doesn't scroll properly. 2 months after purchasing my first Imac computer the mouse started acting up. After contacting tech support,which I paid dearly for, they told me it needed to be cleaned. Two months of periodic use and it needs to be cleaned? Okay so I clean it ,Two days later, same thing. Mouse doesn't scroll properly. This time I insisted they send me a replacement. They did. 3 months ago same thing . This time I brought it into an Apple store. Guess what the said? It needs to be cleaned. So they cleaned it. Oh and by the way they just came out with the scroll pad and magic mouse!!! Ha, what a rip off ..............issue bad equipment close to releasing upgrades? You think? Guess what mouse doesn't work and I clean it every 10 mins now. Guess I have to buy the new upgrades. These junks are no longer offered to the public
Apple touch4 8GB
I purchased the new Apple touch4. I thought I bought the 8GB model. In reading the general info access within the device, it reads 6.5GB. At $229.00 before tax for Apples new device; with a little math, that missing 1.5GB ( that I did not get as advertised!), cost me $28.70. I emailed Apple and have not received a response. Guess they do not care. I am taking the device back to Apple and demanding my money back. 1.5 GB is a lot! I am going to the Apple retail store and checking out the other models to see if Apple has quietly shaved GB's off their other models. And yes, I'm pissed!
Apple in Seattle, Washington - I4 proximity sensor is total ***.
I purchased the i4 phone maybe a couple months after the release. I was even aware of the reception problems which I found to be no problem at all. Here is what I dont understand: The proximity sensor on the phone is 1000 times more of a problem then the antenna problem. Seriously, I am on my sencond phone and am basically unable to use it. For those of you who dont know about this, when you bring the phone to your face the screen should go black. It does not. So your face will hang up calls, hold calls and mute calls. My face touched the screen, pulled up my contacts choose a contact and then dialed a number all before I knew i had hung up the call. PISSED PISSED PISSED. All I keep hearing from apple is that there is a software fix on the way. I seriously do not know how this problem has not received more media attention...way bigger problem then the antenna probelem...did I mention that before? Do not buy this phone until you hear that this problem has been fixed. You should also know that I had the second generation iphone and could not have been a bigger fan. Which is to say that there waqs no problem with the sensor on the other iphones. If you must buy an iphone buy the 3Gs. Let me put this into further perspective....I would rather go back to a brick phone then have to deal with the *** i am dealing with on this new Apple i4 phone.
Apple is Cheap
I have an Ipod touch, shuffle and nano. I have been purchasing tunes, movies, shows and apps for almost 2 yrs and I had to switch to a new laptop per Dells request. I tried everything to transfer my purchases from my library to the new laptop, even bought additional software and usb ports but i had to just LOSE a bunch of songs, apps, shows and movies due to they aren't syncable with the new library. I had to use blanks to save soem music, and just not sync my apps anymore or I will lose them. It is a big pain and I lost alot of money. For a multi billion dollar industry they are cheap
Magellan and Apple vs consumer
I already posted a warning about Magellan's iphone app and their complete unwillingness to do anything to make right their defective product. Now Apple has joined the game. The companies are pointing the finger at each other and saying the other is responsible to give me a refund. For companies that $60.00 is a drop in the bucket to argue who is responsible for making the situation right is outrageous. However, Apple edged out Magellan's poor conduct by actually trying to profit off of my problem. A customer service representative who could "understand" my "frustration" wanted to do something to show how deeply Apple cares about its customers. He was going to send me a coupon for a discount on any future purchase. The catch? It was only good on purchases of $100.00 or more. Shame on both Magellan and Apple!
Beware. Don't get ripped off by these guys. I purchased iphone-unlocker-pro to unlock my iPhone but got stuck on the first step of the instructions due to no documentation on their website. No matter when you call, there is never an answer on their "sales &...
Apple in New York, New York - Non-support of debilitating ioOS4 for ipod touch
Downloaded new ipod touch operating system; it froze the device with all my business contact information. The vaunted 24/7 365-day Genius Bar in NYC closed--Apple more interested in selling new products than servicing existing customers harmed by software they lured me to download. Brandon, said he is Genius Bar head at Fifth Avenue store, unapologetic, seemed aggressive, berating me with "The genius bar is a free service." So no basis for complaint. Really? I'd say it is built into the price (although Brandon said "NO" in warmth-free contradiction; doesn't seem like the spirit of customer care). When you *** this Apple, beware: it bites back hard.
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