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Apple store visit [ one of many over the last 5 years] greeted, pointed in vague direction of 20 other blue or green shirts to wait in line, this in itself could be solved for far less cost, by a ticket machine , the person in question will then look at his pad and...
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NervousSiameseFightingFish
NervousSiameseFightingFish

You sound like such an arrogant annoying human. Get over yourself.

Anonymous
Linda Anderson

100% agree!!!!!!!

Comment 2 comments
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1.4
Product
Apple Customer Care
I liked
  • Second air
  • Overall design
  • First apple computer
I didn't like
  • Genius bar
  • Store decibel level
  • Store staff directors
#1209041
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This is the worst company I have ever dealt with! After reporting a weak battery back in January 2018, my iPhone 6s finally would not turn on at all. I contacted the store in the Mall of New Hampshire in Manchester NH on 3/8/18, to see if my battery was in yet. After...
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Anonymous
Anonymous

Still not resolved not even a contact from Apple

Anonymous
Stacy

The technical support from Apple is horrible. They pass you from one senior adviser to another. You are on hold for over an hour. They never rectify the problem.

Comment 2 comments
Helpful? Yes 3 No 0
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1.0
Product
Apple Cell Phone Part Replacement
#1208626
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Apple - Zero customer service

I went into Apple to purchase home pod. They are out of stock. My sales person did not even offer to order it for me and have it shipped. I drive two hours to get it. Such stuck up creeps
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1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Product
Apple Customer Care
#1204087
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Apple customer service has been horrific at best. The automated "assistant" is ineffective and takes way to long. Apple doesn't mind wasting our time at all. I tried 3 times to call my local store because I have a pending service request. The automated assistant put me...
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Anonymous
Dale McKinnon

It appears that the"experts" read from a script.

applehater
applehater

I never liked talking to anyone who called in asking for a senior advisor. Dealing with you C U Next Tuesday's we obviously did not care to hear your whiny voice saying how ho...

Comment 4 comments
Helpful? Yes 3 No 0
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2.0
Cupertino, California
Product
Apple Technical Support
#1195274
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1. My kids wanted to gift me Logic Pro X for Christmas. 2. They went onto the Apple.com site and searched for Logic pro < https://www.apple.com/au/search/Logic-Pro-X?src=globalnav> 3. It returns: Logic Pro X - Apple (AU) https://www.apple.com/au/logic-pro/ 4. There is no option to gift this product and fearing it would be regist...
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applehater
applehater

No refunds on software means you don't get a refund for your own stupidity

Comment 1 comment
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2.6
Product
Apple Gift Card
I didn't like
  • Arrogance
  • Intransigence apple have displayed
#1194698
Reply to reviews

On 02/14/18 I visited the Apple Store in Saddle Creek Germantown to report the volume on my 4 month old iPhone 8+ blanks out during calls where I can’t hear nor be heard during calls. Arsele immediately goes into a defensive spill about not replacing the phone without...
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1.3
Germantown, Tennessee
Product
Apple Technical Support
I liked
  • An iphone that works
I didn't like
  • Being treated like trash by the store manager mason
#1193072
Reply to reviews

After 10 years being an trusted Apple client the lastly purchased Iphone 7 simply died after 1 year and one month of purchase. A device that costs almost 800 dollars is supposed to hold more than that. The device simply got hot and then switched off. No physical...
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Anonymous
Giannidanti

We went in a Apple store in Fort Lauderdale for a battery replacement cause my iPhone didn’t turn on. After they saw my iPhone and tested it they said wasn’t a battery problem...

Anonymous
Anonymous

apple deliberately damages phones after their warranty expires trust me i had to jailbreak my iphone to fix it so its a software issue that can be solved with jailbreak

Comment 2 comments
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1.0
Honolulu, Hawaii
Product
Apple Iphone 7 Cell Phone
I liked
  • Customer service years ago
I didn't like
  • Iphone 7 bad quality
  • Not happy with service
  • Defective product poor support
#1182758
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Sad,but True; Disappointing, embarrassing, underwhelming. The Genius Steve Job is sorely missed. Being a Member of P.C.COM for years, I never thought in my wildest dreams that I would be so P.O. ed at our Beloved APPLE MAC. While Steve was with us, we acquired a MAC...
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Product
Apple Cell Phone Part Replacement
#1172272
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I received an email dated November 29, 2017 indicating that my phone account had been locked. I suspected a scam because I continued to have phone access until December 17, 2018 when an Activation Lock was placed on my phone following a software update. As required, I...
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Anonymous
Anonymous

Then dont have two factor authentication on your phone

Anonymous
Wil

YES ............... WHY the exceptionally LONG waits for ID recovery times ESPECIALLY for a company like Apple !!! The last message I got to recover my account was 12 DAYS !...

Comment 2 comments
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Product
Apple Account
#1171947
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Apple - Not good service by iPhone shop

Please contact me about my iphone6 which is very faulty and only 3 months old and I am struggling with the iPhone shop to have a replacement and am upset with the service of iPhone in Johannesburg.
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Product
Apple Iphone 6 Cell Phone
#1171530
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