New Reviewer

I phone is disable on friend phone 870-740-****

Friend phone is disabled and will not Link to iTunes trying to help her out Her number is 879-740-**** My number is 901-568-****
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ID
#3334879 Review #3334879 is a subjective opinion of poster.
Location
Memphis, Tennessee

Money was taken from my card want a refund.

I spoken with an agent about a refund on transactions that I wasnt familiar with that was made from my card. I am requesting a refund on this matter. Thank You
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ID
#3331310 Review #3331310 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Poor call quality

iPhone 11 8 weeks old poorbeen trying to get sorted but not able need my phone as I am a nurse need to speak to my patients but phone on calling out poor but they call back fine
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ID
#3330070 Review #3330070 is a subjective opinion of poster.
Location
Bromley, England
Preferred solution
My phone to make calls
New Reviewer

Remove data from old phone

Took over 1 hour but got it done, was pleased with results. Have several things to keep you busy while you wait.

User's recommendation: Potential difference understanding support people.

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ID
#3325139 Review #3325139 is a subjective opinion of poster.
Location
Cumming, Georgia
New Reviewer

I need to compliant about an app

I had Download an app in that app they said that contact to customer care but customer care was not ther I can not pay that money to them
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ID
#3319639 Review #3319639 is a subjective opinion of poster.
Location
Eluru, Andhra Pradesh
Preferred solution
I want customer car number

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Newly bought Iphone12 with defective audio display

Apple - Newly bought Iphone12 with defective audio display
Apple - Newly bought Iphone12 with defective audio display
I bought an Iphone12 last December 28, 2021, then less than a month, I noticed a sudden change in its audio performance. I went to the authorized store to have my iPhone checked and they diagnosed and verified that my phone has a problem with its hardware display speaker. According to the techs, they don't repair by parts. they only cater for whole unit replacement which would take a minimum of 2 months because a replacement unit will come from Singapore. I am very disappointed! that is a new phone, well-taken care of! I bought a phone because I need it, yet ended up like this! what is the sense that I bought a phone but ended up with no phone for 2 months or more! too much disappointment! iPhone is defective!
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ID
#3317121 Review #3317121 is a subjective opinion of poster.
Location
Cagayan De Oro, Northern Mindanao
Preferred solution
Let the company propose a solution
New Reviewer

Bought a apple card and cant use

We bought a apple card but when we go ahead and purchase it with the money from the card but yet it still asks for a verification and we still cant buy it
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ID
#3315559 Review #3315559 is a subjective opinion of poster.
Location
Rosenberg, Texas
Loss
$25
Preferred solution
I will like to get my money back

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Verified Reviewer
New Reviewer

Not getting help from a human & only talking to machines on solving issues!!!!

I need help with my iPhone. I tried changing my email & keeping the same password that was on apple account over the apple home page. It said everything was accepted I proved who I was & all that to you guys. But when I tried entering it on my iPhone itself it is stateing everything is invalid & incorrect. I tried contacting your company for help on this issue not only on that but on being charged for bills that I have know idea of what I am being charged for. For $5.00 & .29 numerous times coming up on my bank statements. Whatever it is I need it canceled and stopped. Another thing is I am unable to get apple updates or phone charges like I used to since this email thing occurred today!! So I am pretty upset.
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ID
#3314869 Review #3314869 is a subjective opinion of poster.
Location
Annapolis, Maryland
Pros
  • Graphics
  • Security of apple
Cons
  • When we called them they said nothing could done
  • No regard for customer time or efforts
Loss
$16
Preferred solution
Let the company propose a solution
New Reviewer

I need them my to stop charging my discover card

Stop charging my discover card you *** up my credit by charging my card every two second remove my card I dont know why I have to pay for music Samsung gives their customers free music it ridiculous how the damn phone is so expensive and you all have the nerve to charge for music
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ID
#3311516 Review #3311516 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Preferred solution
Full refund
New Reviewer

You ask me in the beginning of the call , I’ gave you good advice

I have old iPhone 7 Plus I'm using it temporarily it's telling me that the owner has place a missing phone this 7 plus it's my old one I'm the owner and I just bought a new I pod a voice keep talking to me was distracting your agent help me in how to stop this voice

User's recommendation: I recommend that you could towards the end of call ask if they need any apple products, I’m my case I need a new iPhone and I’ need a pc , offering a small discount no more than 10 everybody knows the quality of your products all calls could be a sale.

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ID
#3304885 Review #3304885 is a subjective opinion of poster.
Location
Anaheim, California
Pros
  • Overall design
  • I liked the system and quality
Preferred solution
nothing I call for technical support, I was hairdressers All phone Calls have $ ring

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Verified Reviewer
New Reviewer

Fraud practice

They also kept all my money over $500.and refused to refund me my money that also failed to comply and in one day stolen all that money and yet to have it returned

User's recommendation: Don’t use the company.

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ID
#3303417 Review #3303417 is a subjective opinion of poster.
Location
San Jose, California
Pros
  • Big hype
Loss
$100000
Preferred solution
Let the company propose a solution

Money was taken from my card want a refund.

I had a purchase that come from my account and wasnt aware of the 2 transactions on my card and I would like a refund back on my card please any questions just give me a call 334201**** Thanks!
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ID
#3302330 Review #3302330 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

I’m still waiting for my Apple ID, password and recovery of my Apple iPhone to get ready for use.

I have case with apple company Case number is:101611****49. Please prepare to take care of your customer problems

User's recommendation: Okay I don’t have much to write in space for you.

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ID
#3298865 Review #3298865 is a subjective opinion of poster.
Location
Des Moines, Iowa
New Reviewer

Illegal activiy

An Apple representative called me and told me there had been illegal activity on my phone. I am calling you directly to confirm this.
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ID
#3297620 Review #3297620 is a subjective opinion of poster.
Location
Tustin, California
Preferred solution
Let the company propose a solution

Connecting Apple Pay issue

I have a question I have been trying to connect Apple Pay with my debit card but it doesnt let me accept the reading of my driver license!! I would like to know what is the issue with this ?do you have any idea ? Thanks
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ID
#3295240 Review #3295240 is a subjective opinion of poster.
Location
Miami, Florida