Apple Reviews and Complaints
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Apple in Greenville, North Carolina - I was robbed of my IPhone X by user name Jah
Met at the suggested location and an accomplice of "JaH" snatched my phone and ran. It was reported to police.
Review
Product
Apple Iphone X Cell Phone
i can't give you an update for Transamerica right now but i can tell you about another shady company called Apple Inc. I bought a pair of Beats earphones from T-mobile less than five months later the part that goes around the ears broke off call T-mobile and they told...
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Review
Product
Beats Electronics Powerbeats3 In-Ear Headphones
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
I purchased an IPhone 7 model 1778! I paid 756 for the phone shortly after they came out. We purchased two phones on the same day, One has been okish considering Apple intentionally messed up the battery and operating system on older devices. My phone however has been...
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Review
Product
Apple Iphone 7 Cell Phone
Reason of review
Damaged or defective
After years using android, I finally decided to buy an IPhone since my friends would always tell me how worth it was. I’m from Brazil, and buying an IPhone isn’t that cheap when compared to other countries, but I was ready to give it a shot. I bought the IPhone 8 back...
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Review
Apple in Nashville, Tennessee - Theft
Was meeting guy off site letgo .he stole my cell Iphone..can he be located?,This happened yesterday..went by the name Tyjuan Jones. Thanks Judy Corley
Review
Product
Apple Iphone 6s Cell Phone
Apple in Buford, Georgia - IPhone xr screen protector
My daughter just purchased an iPhone xr from Apple she paid $40.00 to have them install a screen protector. They use a machine less than a week later the screen protector cracked without any pressure on the phone. Apple said NOT OUR PROBLEM contact Belkin who conveniently does not have inventory to replace because all their inventory is in Apple stores. What a crock DO NOT pay Apple $40.00 they don’t care or back what they sell
Review
Like many, many people I had problems downloading iTunes from the Microsoft store. I wrote to Tim Cook (CEO) asking the reason for this new policy and what was Apple going to do for all the people who had problems. Even pointing out that this was NOT a tech support...
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Review
Cons
- Flat refusal to listen to or communicate with customers
Reason of review
Policy issue / mistreatment of customers
Preferred solution
DO NOT PHONE ME! Tim Cook needs to apologize for his unethical and incompetent mishandling of a customer complaint
Tags
My wife has an iPhone 6 that she wound up dropping from waist height at which point the screen went black. She was unable to turn it back on and when she plugged it into a charger the screen showed an image of a depleted battery but no matter how long it was plugged in...
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Review
Service
Apple Customer Care
Cons
- No customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
I have 3 apple iPhone 6s called Apple to get appointment to service the phones and replace the batteries. Spent forever on the telephone getting the run around about what Apple could do and when they could do it. Only called because I could not make a future...
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2 comments
Why not just go to Amazon.com and buy a replacement battery and put it in yourself? Costs you something like $30 or less. It is not rocket science to replace those batteries.
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Review
Cons
- Lack of understanding of customer needs
- Lack of support from apple
- Not honouring warranty policies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
I hope that not all of your employees act like this on Line During a Face Book encounter.... The person says he / she works at Apple? this person has been reported to the "Face Book Community" on several occasions, under 2 different "Names", this person has threatened...
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Review
Reason of review
Scared
Preferred solution
This person needs to be talked to about their conduct..
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Failing to see how this is Apple’s fault. You broke the service contract which clearly states that using an non authorized Apple provider/parts would void your warranty.