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Solution to Apple Watch issue

Solution to Apple Watch issue
Solution to Apple Watch issue
Original review updated by user May 30, 2021
Apple will not help me get the activation lock off my Apple Watch because I had reported it lost/stolen through Find my app. I have tried 5 Apple ID's I have had since I got the watch and none of them work. Apple will not replace or help me. They had me come in twice to prove the purchase then gave me a repair number that didnt do anything to repair it.

User's recommendation: Do not ever report the watch lost or stolen because you can consider it worth nothing after that if you cant get the activation lock like me.

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ID
#2578791 Review #2578791 is a subjective opinion of poster.
Pros
  • Graphics nice
Cons
  • Huge waste of money and unsafe too
Loss
$800
Preferred solution
Let the company propose a solution
New Reviewer

Disgusted with the RATS at apple

Paid over $1000 for an iphone and 5 months later it was stolen. I had to have purchased a SEPERATE standalone insurance to cover the loss of the phone within 60 days of purchase to qualify for a replacement that they couldn't afford on their substandard limited warranty policy. Stay away from apple, the snakes are slithering to the banks at YOUR expense. ZERO stars, ZERO satisfaction
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1 comment
#2013955

Are you for real? No warranty covers theft!

ID
#2555620 Review #2555620 is a subjective opinion of poster.
Loss
$1000
Preferred solution
a new iphone

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New Reviewer

Not refunding me

My son is 10 years old also I have medical bills for my heart and I work 3 jobs. And my son has spent about 1500 euros or more on games app which I have worked hard for but all I am asking for is a refund.
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ID
#2540569 Review #2540569 is a subjective opinion of poster.
Product
Apple Itunes Mobile Application
Pros
  • Graphics
Cons
  • Not listening
  • Lack of accountability
  • Lack of empathy
Loss
$2000
Preferred solution
Full refund

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On January 27, 2021 I ordered a refurbished MacBook Air for $800 from Apple Computer. By the end of February, it was dead. I brought it to the Apple Store in Christiana Mall (three hours away). After waiting in line for 3 hours, I met with a staff who took the computer...
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ID
#2504602 Review #2504602 is a subjective opinion of poster.
Pros
  • 6 years ago apple designed great computers
Cons
  • Poor customer service
  • Dishonesty
  • Items are defective
Loss
$889
Preferred solution
Full refund
New Reviewer
Bought an Apple Gift Card at Wal-Mart hoping to top off the balance on my App Store account. When I tried to redeem the code, the code had already been redeemed. Tried contacting Apple Support, telling them that I just purchased the Gift Card a couple hours ago and I...
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ID
#2456718 Review #2456718 is a subjective opinion of poster.
Location
Poway, California
Product
Apple Gift Card
Pros
  • I liked phone before it quite working properly
  • Great software
Cons
  • Do not like the way they conduct business
  • Horrible customer service
Loss
$50
Preferred solution
Let the company propose a solution
So I ordered food on the Mc Donalds mobile app and when I went to the restaurant I was told they didnt have anything for me . Meaning I never ordered. So I show my receipt and transaction to the drive thru person and he said he doesnt have anything. So he says just a...
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ID
#2449837 Review #2449837 is a subjective opinion of poster.
Location
El Segundo, California

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New Reviewer

Spent over 13 grand trying to get photos back

I have dealt with your 'geniuses' who told me to pay thousands of dollars for my data back, but I have not seen one photo from my iPhone or MacBook retrieved yet. I've been working on this with your idiots for the last 3 months and have just spent more and more money with nothing to show for it. Furthermore, I want a full refund for the services not rendered, or for someone to call me and walk me through getting my photos back. 213-514-****

User's recommendation: call me and walk me through getting my photos back or a full refund.

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ID
#2438663 Review #2438663 is a subjective opinion of poster.
Location
Glendale, California
Product
Apple Iphone 6s Cell Phone
Cons
  • Lack of options for bad apple product
  • Applecare coverage not worth it
Loss
$13000
Preferred solution
Full refund
New Reviewer

Disgusted, can’t have my city in the Weather Chanel!

Apple said they could not change it back to Roslindale from Cupertino. It was Roslindale before an apple reset! I dont want New York or Boston as the weather and temperatures are different. Whats the point of having the Weather Channel if you cant have YOUR weather!?!?

User's recommendation: Apple said it is the weather channel that has changed my city, Roslindale to Cupertino. It worked this am so I think apple is ignorant. Is there help? Somewhere on this planet!Someone.

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ID
#2429801 Review #2429801 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Apple might be a super spreader in their retail stores - Warning

I went to a store for an Express Pickup in Roseville CA for a new MacBook Pro. I was given a 15 minute window. I was made to wait outside the store in the hallway of the shopping center. Everything was chaotic. The wait was much more that the window they gave Online. People were milling around in the hallway, not everyone was wearing a mask. Confusion, chaos, unorganized in the height of the Coronavirus. Yet they carry on making tons of profit. There was no curbside pickup like many other retailers. Is profit more important than exposing people to Coronavirus.

User's recommendation: Be careful about picking up from products from a shopping center Apple store.

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1 comment
#1980893

It was so unsafe! People not wearing masks, yet I stayed anyway.

Now that I am home with my new computer, I will complain! What a loser you are!!

ID
#2410035 Review #2410035 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Dont buy gift cards from apple and from the third party reseller aswell

I bought a $100 gift card from target and it was gift for my husband coz he like playing online games in his brand new ipad pro that i bought him aswell. When he try to use it, it said that it was redeemed already and found out it was redeem on the day I purchase it and the same time it was scanned coz I asked the apple customer support about it, and she said it was used on the day I bought it. I told her that rediculous how can i use that the same time i bought it? Apple refuse to refund me so I went back to target and also they refuse to refund me. I was getting frustrated and angry so I called apple again and explained that target is refusing to refund me because its apples systems problem so they should resolve this. But still they refuse and said that its been used already and there is nothing they can do about. Im still not giving up demanding for a refund and they act is like its not their problem that I got scam. Im so angry and still they are very firm of not helping me with the problem they even transfered me to the supervisor and he is very determined not to refund me. Just finish my story and lesson learned aswell not to buy and trust them anymore. They are a multi billion company and they dont do anything to prevent this from happening. I provided them with evidence that we didnt use the giftcard and it was use in a different state. They also see that were trying to redeem it but unfortunately it was redeem already but someone else. Right there its already a red flag and enought for them to believe me. $100 is not easy to get i work hard for that money im not rich im just an average jane with just a part time job coz during this pandemic its so hard to get a steady job.

User's recommendation: Dont buy apple gift card especially to third store party.

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1 comment
#1998645

It’s not their fault you got scam. These scales happen all the time and the company can’t refund your cash because they did anyone can say the gift card doesn’t work and it wasn’t redeemed by self.

ID
#2390009 Review #2390009 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Fraud

data breach on private accounts
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ID
#2354272 Review #2354272 is a subjective opinion of poster.
Product
Apple Cell Phone
Cons
  • Product suck

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New Reviewer

Gift cards not being honored

Gift cards not being honored I bought two gift cards this month for relatives and when they tried to use them they said they were already used thats *** I bought them they got them direct nobody has seen them but me and them so Im looking for a lawyer to file a lawsuit again

User's recommendation: Don’t buy anything from Apple their crooks.

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ID
#2321663 Review #2321663 is a subjective opinion of poster.
Product
Apple Gift Card
Cons
  • When we called them they said nothing could done
Loss
$250
Preferred solution
Full refund
New Reviewer

IPhone Throttling

Apple is hacking your phone, throttling older phones so youll have to upgrade. None of the affected customers were notified about the throttling settlement and Oct 2020 was the deadline to file a claim. The 33 states in the US received millions of dollars and their keeping it for themselves.....shame on you Apple and our state government, karma will take care of you soon!

User's recommendation: Don’t buy from Apple, your $800 phone will be crap in 2 years and they can’t be trusted.

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ID
#2321271 Review #2321271 is a subjective opinion of poster.
Location
Portland, Oregon
Product
Apple Cell Phone
Cons
  • Poor business practices
  • Poor business practices and ethics
  • An update which somehow crashed four devices
Loss
$600
Preferred solution
Let the company propose a solution

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Junior Reviewer
I have probably owned at least 20 Macs. My first was an AppleIIE. Lately, something is very wrong at Apple. I have had a couple of positive experiences but the bad experiences are far more numerous and make me want to never purchase another product. I had a problem...
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ID
#2307467 Review #2307467 is a subjective opinion of poster.
Service
Apple Technical Support
Cons
  • Talked to me like i was a 2 year old
  • Rude techs
Preferred solution
Apology

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New Reviewer

Defective Apple Watch Series 4

My wife bought me an Apple Watch Series 4 for my birthday 2 years ago. After 1 year the screen that is supposed to be a sapphire crystal screen crack from a 3 ft. tall drop. I was upset but I dropped it, so I pay the fee to have it replaced. 10 months the replacement watch that I paid $519 plus taxes stopped working for no reason. I took it to Apple, and they just want to charge me again to replace it. I shouldn't have to pay another $519 for an item that didn't eve last 1 year. They won't even tell me what the problem is. They just want me to keep given them money for *** product that they want to sell as premium products. I reach out to customer service, but they were like robots just read me the same info from their website.

User's recommendation: Don't bother buying their product. You can buy other smart watches for less money that would last longer.

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ID
#2290924 Review #2290924 is a subjective opinion of poster.
Loss
$519
Preferred solution
Let the company propose a solution