Apple Reviews

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Complaint

Getting the run around from Apple. Im now at HQ Northern Ireland have to wait til 3pm Monday afternoon.
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ID
#3022593 Review #3022593 is a subjective opinion of poster.
Location
Blackwood, Wales
New Reviewer

Charge for App $59.99 reverse charges unwanted purchase

Somehow an Apple i tube app was downloaded on my iPhone in error??? Unwanted charges of 59.99$ I would like the money placed back on my credit card 9168
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ID
#3019660 Review #3019660 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund
New Reviewer

Lens cracked

Could not talk to anyone. Very disappointed. Very very bad makes me wish I had an alternative. Not happy
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ID
#3019357 Review #3019357 is a subjective opinion of poster.
Location
Clifton Park, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
My AirPods Pro, currently under Apple Care are not charging properly. This has been troubleshot with Apple Care over the phone. Apple Care set up Genius Bar appointment. More troubleshooting. Unable to duplicate via their test rig but problem clearly evidenced to...
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ID
#3010115 Review #3010115 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Incompetence
  • Are inflexible and arrogant
  • Not to be trusted
Loss
$250
Preferred solution
Complete replacement set of new AirPods Pro with wireless charging case Formal apology for the customer service disaster this has been Termination of inept store manager and supposed Apple advisors that claim to be able to speak for Apple.
New Reviewer

Need a new phone

My phone got ran over and its cracked and I cant use it at all !! Wanted to know if I can get a other I have Apple insurance on my phone.
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ID
#3009274 Review #3009274 is a subjective opinion of poster.
Product
Apple Cell Phone
Loss
$1200
Preferred solution
New phone
New Reviewer

Refund

Take money on my account with no my permission thanks Im not happy about it that need to be done soon possible thanks
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ID
#3007763 Review #3007763 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Apple Cell Phone
Pros
  • Application
Cons
  • Wasting time

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Verified Reviewer
New Reviewer

My iPhone is hacked.

I keep receiving messages saying my phone is hacked, these messages are keep coming to my calendar box.
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ID
#2992282 Review #2992282 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit

I applied for Apple Card because your ad specificity - clearly mentioned my credit rating wouldn't be impacted. You can verify easily. In actuality, it did impact by several points to the negative. Now, it's nearly impossible to regain my several points back without hiring a lawyer and months of time. All I was going to do was buy two iPhones Pros for my wife and I. If your lawyers can help, that would be nice. I think Tim would do the honorable thing and help if you ask him. 630-215-****

User's recommendation: Do not trust Apple Ads. Dishonest!

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ID
#2988387 Review #2988387 is a subjective opinion of poster.
Loss
$10000
Preferred solution
Let the company propose a solution

Refund of Apple's mistake

That refund should have been reversed instead of going through my bankIt was Apple's mistake. charged me twice for thesame app. I want the music canceled and I cant even do that on my settings I am pissed

User's recommendation: dont bother.

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ID
#2986715 Review #2986715 is a subjective opinion of poster.
Location
Fond Du Lac, Wisconsin

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Verified Reviewer
New Reviewer
The newest version of iTunes allows a user to proceed beyond the point when the previous hiccup ended the restore process corrupted during a software update. Prior to this happening the user could not update the phone because the Windows 10 iTunes interface completely...
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ID
#2981141 Review #2981141 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Apple Iphone 11 Cell Phone
Pros
  • Root canal better then the apple customer service
  • Works when it works
Cons
  • Broken processes
  • Horrific support
  • Not to be trusted
Preferred solution
Let the company propose a solution
New Reviewer

My order

Order No. W88425**** I have ordered iPhone 12 on October 5, 2021, I would like to know where will receive my new iPhone ? Thanks. Chia Yon Li Tel: 832-348-****
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ID
#2974011 Review #2974011 is a subjective opinion of poster.
New Reviewer

I can't upload videos to my youtube channel from my phone

Before I got the iPhone 13 I had the iPhone XR and when I upgraded to the iPhone 13 I couldnt upload any of my YouTube videos off of my phone.
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ID
#2972726 Review #2972726 is a subjective opinion of poster.
Location
Cross Plains, Wisconsin

Something floating in my bottle

My husband purchased a case of new 200 calorie Snapple apple Something when in my mouth it was slimy, thick looking I don't know what it was , I spit it out immediately called the company who ask me 50 question tell me he's going to send out some coupons. How do you compensate with coupons like I'm willing to buy again the 200 calories look in the bottle look at the bottom I will never drink plastic bottles again I stop water and soda no plastic bottles crazy he asks me how I store my Snapple apple really. Horrible, I don't know what I consumed

User's recommendation: Shake look pull paper covering the bottle.

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ID
#2969429 Review #2969429 is a subjective opinion of poster.
Location
Gloucester City, New Jersey

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Verified Reviewer
Advanced Reviewer

Upgrades

Yesterday I received an Apple update. Some of which included bug fixes and security updates. Today I received another Apple update and they tell you that once you upgrade you can't fall back to the previous upgrade. I don't like the new upgrade but I can't go back to the upgrade the day before. They made quite a few upgrades and I'm still trying to figure out what they do. It's just not necessary. I threw away my Samsung Android because of the constantly changing interface. And even though I swore I would never switch to an Apple phone I bit the bullet and I love my new phone but it's starting to get too many upgrades. I don't mind the bug fixes and security enhancements but please don't confuse me with all these changes.

User's recommendation: Tell Apple to stop unneeded updates.

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ID
#2967016 Review #2967016 is a subjective opinion of poster.
Pros
  • Ease of use
  • Excellent phone
Cons
  • Constantly upgrating
Preferred solution
Ease up on the constant upgrades

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Verified Reviewer
New Reviewer

Misrepresenting credit card by - in writing dating your credit score will not be impacted. They lied. It reduces credit score by 6 points.

Apple Credit will not help restore the 6 points to my credit score. Instead, Im told Im on my own to fix it. Its very hard to reach credit bureau.

User's recommendation: Do not accept false ads from Apple for a credit card. Ads are a misrepresentation or fraud.

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ID
#2964917 Review #2964917 is a subjective opinion of poster.
Location
Saint Charles, Illinois