Anonymous

APPLE AND AMEX ARE ASSWIPES

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I AM FEDERALLY DISABLED I CAN NOT USE THE PHONE!!! i ordered an apple tv 4k from APPLE MONTHS ago, and it NEVER came? now you are charging me $5.44 a month? NO. i dispute any apple charges! I AM A PC DUDE? AMERICAN EXPRESS AND APPLE ARE AWFUL TO THE DISABLED!! THEY NEED TO PROVIDE AN EMAIL ADDRESS!! SCHWIRLG@***.COMFU
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Pros:
  • Yeet
Cons:
  • Inability to restore their own product
  • No repair or recovery solution at all
  • Poor business practices

User's recommendation: *** APPLE

Rajesh B Zeb
map-marker Pune, Maharashtra

Hello

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Dear sir/Mam plies my iPhone 6 not update we have send iso 13.5 varjan link plies shere I have very sad feel my iPhone not soport phone pay google pay any one money tranfar app plies send my number link iPhone 6 iso13.5 varjan
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Robert P Dfu
map-marker Murrells Inlet, South Carolina

Waiting for refund

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Defrauded for $500.00 via telephone scam. Was promised a full refund. Still waiting! Would like to speak to someone
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Loss:
$500

Preferred solution: Full refund

Anonymous

You not taking responsibility in your store

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Apple - You not taking responsibility in your store
I got a email from you saying I was a winner of a iPhone sweepstakes I did everything and I haven't gotten my phone I can't track it down I am about to get me a lawyer for Walmart and who ever seen this email you should have some kinda security for this let people use your name and scam people out of money
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Pros:
  • Wal mart
Cons:
  • Unidentified
Makena Qwd
map-marker Owasso, Oklahoma

You can not reach them and they lie

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Got a New iPhone set up and my stuff was backed up to the clould and all my Marvin books and iBooks are missing
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Latakka P Yiy
map-marker Vicksburg, Mississippi

Asking for a refund

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Apple took money off of my child support card yesterday and i am mad about that and I am trying to reach them and tell them about it
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Loss:
$10

Preferred solution: Full refund

James C Ytx
map-marker Wesley Chapel, Florida

Game not working properly. Screen keeps going blank

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You have games that you dont have a clue about! Im having trouble with a game (word life)and you cant seem to fix your own product. Tells me a lot about your product and your company! ATT starting to look better for me.
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Pros:
  • There are no pros
Cons:
  • Your company personnel are incompetent

Preferred solution: Someone who can resolve the problem !!!!!

User's recommendation: I wouldn’t

Anonymous
map-marker Winston Salem, North Carolina

Apple Models Agency Scam

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Apple models agency I heard about from Midtown Models in New York. I was asked to pay for a photo shoot for $100 deposit but I'd get it back if I attended the photo shoot. I cancelled but I didn't get back the money. I don't know what happened and why. This doesn't seem legit and I think it's a scam if they are using the name of a phone
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Anonymous

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Verified Reviewer
| map-marker Peoria, Illinois

Piece of TRASH!

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Apple - Piece of TRASH!
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I lost my Apple Pencil and I installed this app. I couldnt even see my pencil so I deleted that app. I dont even believe the good reviews, a 4.4 rating. If you ask me, I think it should be rated1.1. Anyways, this app is a piece of trash and recommend you shouldnt install it. I hate this app, and change my mind. Mark my words, this app sucks like SOCKS. And Im not lying about it. This is one of the stupidest apps Ive ever installed.
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Pros:
  • I can see my devices
Cons:
  • I can not see my apple pencil

Preferred solution: Apology

User's recommendation: Don’t get it. Really, don’t!

Robert L All

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Verified Reviewer
| map-marker Pompano Beach, Florida

Recovery

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Nightmare horrible recovery mode is the worst never user friendly always attitude its stress full thats it
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Loss:
$11

Preferred solution: My phone number changed to recover my account

User's recommendation: No hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Marylee H Pwl
map-marker Bromley, England

Poor call quality

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iPhone 11 8 weeks old poorbeen trying to get sorted but not able need my phone as I am a nurse need to speak to my patients but phone on calling out poor but they call back fine
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Preferred solution: My phone to make calls

Matthew P Oyr

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Verified Reviewer
| map-marker San Jose, California

Fraud practice

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They also kept all my money over $500.and refused to refund me my money that also failed to comply and in one day stolen all that money and yet to have it returned
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Loss:
$100000
Pros:
  • Big hype

Preferred solution: Let the company propose a solution

User's recommendation: Don’t use the company

Anonymous
map-marker Saskatoon, Saskatchewan

For my right as a consumer

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May macbook pro was broke its kind of internal problem there technician told me that the cable flex was damage and apple don't want to cover it so I'm the one who gonna shoulder the cost but my laptop was only 4months ago since I brougth it even though I dont have an apple care but I know it still have a 1year warranty
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User's recommendation: Make it clear what there coverage under there warranty and buy a apple product to the apple store not just to there trust dellers

Melanie S.

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Verified Reviewer

Lying and deceiving employees

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Apple - Lying and deceiving employees
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Apple - Lying and deceiving employees - Image 5

Apple support and senior advisors have lied and mislead me since may 2021 and withhold information that can help me and device me when it comes to teams and departments available to talk to and lie about product security team being available via email only when that it not true at all they have chat and phone support! And they lie about executive customer relations having chat support saying they dont.

Also senior advisors have lied and said that team doesnt exist. Ive also been strung along this entire time about a discovery I made that warrants compensation and 7 months later still nothing. A rep also bet me $5000 that amazons phone number isnt 888280**** and began calling me a liar saying thats a scam number (its not) and began screaming at me becoming belligerent. Apple support has ignored me via social media 95% of the time.

A rep via chat support insinuated I take good care of myself and not my kids and persisted to call my daughter a boy despite her clearly being dressed in girl clothes and long pretty hair! I could go on and on Im so sick of being treated less than.

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Pros:
  • Design
Cons:
  • Customer service
  • Protection

Preferred solution: Compensation I’ve been made to wait for and compensation for their extreme unfair and deceptive practices and mistreatment

Safwat N
map-marker New York, New York

Lost phone and stillused

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I called the phone was lost and I found our the phone still is working and the person stole it still using and the phone is marked as lost but still receiving calls and making calls IMEI 356548****01752
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Preferred solution: Call back 814-937-6099

User's recommendation: Call the clients

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