Anonymous
map-marker Los Angeles, California

I received the help I needed, after calling 800-263-****

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After calling the number on my bill, I kept getting the chat menu which frustrated me, I kept asking for a live person which did not happen so I finally got another number 800-263-****,I had a wonderful experience of talking to RayAnn, who helped me, and I completed the Survey
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User's recommendation: Call the 800-263-**** for help, not what is on your bill

Vincent J Dyp

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Verified Reviewer

I'm having problems getting your app

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Lost my apple app, and can't recover my password or ID or create another account talked one your representative last night who was very helpful but could not find the problem
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Preferred solution: downloading apple plus app

Anonymous
map-marker Athens, Tennessee

Sick of throttle

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Its so expected just before the new iPhone release. There is an update. Your iPhone is super slow and starts freezing. Good luck with your new product sales Apple. Im done with you. Time to start converting over to another product. Angry
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User's recommendation: It’s a scam

Pankaj V Szf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hurda, Rajasthan

My product is missing

Apple - My product is missing
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Jio mart my product is missing in package product type apple 20 wt adapter so please refund my money and return my account
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Loss:
$1500

Preferred solution: Full refund

Baby john S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Restriction issues

Apple - Restriction issues
Im tryin to download application Amazon A & Z I cant the problem is restriction that is reason I Contact us
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Preferred solution: Restrictions issues

Donald D Dod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

IPhone 15 pro max

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How do you do a reset and or a hard reset on the iPhone 15 pro. Ive been told two conflicting methods 1: quickly press and release up volume repeat the down volume press and hold power button until a power down option slide 2: hold all three buttons down at same time until power down option slide.
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Preferred solution: Asking for support on new iPhone 15 pro max.

User's recommendation: I’m an Apple fan iPhone iPad and MacBook Pro. I’m very happy with all. Been an Apple fan since the introduction of the first iPhone

Marlana S Adi
map-marker Saint Petersburg, Northwestern Federal District

Never gets anything resolved

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I never purchased on those dates that amount.. this was an accidental purchase perhaps but my account shows all my purchases those days and they are not on my statement
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Cons:
  • Are airways trying to find a way around fixing the problem

Preferred solution: Full refund

User's recommendation: Don’t switch to Apple

David M Tkj

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Verified Reviewer

No support

Latest update to phone, get constant cannot sync notice, unable to resolve Next up insistence on two form id verification, I DO NOT USE this, do NOT want this and unable to shut that off and unable to resolve Most worthless system update to date
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Pros:
  • Junk updates screw up use

Preferred solution: Resolve the issues

User's recommendation: Do NOT buy Apple

Jeffrey L Cck

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Verified Reviewer
| map-marker Columbus, Ohio

This sucks!!

What a bunch of crap this resetting one's password. I have been trying for days to reset this damned thing
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Jonathan C Jht

I was charged for a free trial

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The Calm app offered me an *additional* 7-day trial subscription, explicitly stating several times that it would be a free trial ON TOP of the subscriptions and the free trial I had in the past. I clicked through the process, the App Store sent me the notification also showing a free trial, and I was IMMEDIATELY charged the $70 for the year subscription.

Without talking to an Apple billing representative on the phone, there is no way through Calms customer service, through Apple support, or through any of the automated means Apple offers to fix this.

I have had a lot of reasons to hate Apple over the couple of years Ive been using their products, but this has just solidified for me that I will never buy or use apple products ever again, and will be getting rid of my iPhone as soon as I have a chance. Absolute rubbish.

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Loss:
$70
Pros:
  • Streamlined use
  • Good for people with both low and very high technical knowledge
Cons:
  • Very easy to get trapped into paying for things
  • Bad for users with mid-level tech knowledge
  • Bad management

Preferred solution: Full refund

User's recommendation: Don’t buy Apple, and don’t use the App Store for ANYTHING

Lorri T Qwd

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Verified Reviewer

Charged $60.00 but I canceled this

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I did the trial for 7 days and decided I didnt want the service. I canceled but was charged $60.00. I talked to a very nice customer service rep and he said my refund should show up within 2 weeks. He was very pleasant.
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Loss:
$60

Preferred solution: Full refund

Anonymous
map-marker Riyadh, Riyadh Region

My account got banned there is someone said i said the n word and he is lie and if i im so sorry

I was playing mic up and i was talking to my friend nicely and someone banned me and he said i said the n word and pls help me i and im so sorry about that if i said it and my friend know everything that just happend to me and pls can you help me bc i got banned for no reason and my account hanof2030 the other Ready and help me
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Lorrie M Cui
map-marker Los Altos, California

App cancel refund

Weight Watchers App canceled need full refund requested refund have not seen it yet . Canceled it but have not gotten refund
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Loss:
$109
Pros:
  • Easy to use
Cons:
  • Difficult to talk to an actual agent about your issue

Preferred solution: Full refund

Jarret Pds

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Verified Reviewer
| map-marker Binghamton, New York

Can't update apple payment method

I was able to update the account and there are no further issues. The costumer is very satisfied with the service
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Lorrie M Cui

App weight watchers refund

I have done this twice now, kind of making me mad now I am in this stupid loop, I just want a refund !!!
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Preferred solution: Full refund

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