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I am using my dead husband's IPhone, which I bought for him. Last Thursday or Friday someone *** inside Apple changed the rules and decided to insist users provide the Apple ID verification code.

Immediately. In the past they asked a couple of times a day. Then starting the end of last week, every 10 seconds, then every 5 seconds. This morning I have hit the 'not now, later' button over 50 times.

My phone is useless. I worked with a support guy yesterday who was great, but I couldn't key in the new verification code with the constant interruptions. Would someone please FIX THIS? It doesn't have to be.

Is there a group legally opposing Apple's impetuous ''security" interventions? Suzanne

Product or Service Mentioned: Apple Customer Care.

Reason of review: changed 'security' policy which makes my cell phone useless.

Monetary Loss: $5000.

Preferred solution: Deliver product or service ordered.

I didn't like: New security policy.

  • Lousy Tech Decision
Company wrote 0 public responses to the review from Oct 17, 2016.
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Ammy Watsan
#1557534

Hey! Great post, I have also face these problems in my Apple ID, I follow this option to secure Apple ID to make a request using the privacy contact form and select "Privacy Issues". I also try to apple id customer service regarding solution purpose but not get a response.

Anonymous
Gilbert, Arizona, United States #1252315

I feel your pain Apple has become very arrogant. They do what they want with no regards to the customer.

I will never

Ever buy another apple product. They used to care about there customers but have gotten too big for their britches.

applehater
#1230311

Nooo... Apple did not cause your situation.

Your husband had Two Step Verification setup on his Apple ID. You may want to read https://support.apple.com/en-ca/HT204974.

Apple would not have set this up nor would anyone else. ONLY your husband had set this up.

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