Apple Iphone 6 Cell Phone Reviews and Complaints

No voucher for an iPhone 6 I purchased , but you have took the money from my account

User's recommendation: Don’t use go groopie.

Because I order a phone a iPhone 6 from my wish and it does not work any trying to refund my money back but I am buying this iPhone 6 for a gift for my son

I bought my daughter a mobile phone for Christmas and it would not charge. I reported it to Cdiscount they said they would send someone to repair it. I declined the repair as I had only had it 24 hours, and asked for a refund. They said post it back to Cdiscount and they would reimburse the cost of postage. After a month of not hearing back I decided to put a complaint on the Reviews and it came back saying id already put a review on the site (which I had not). It has now been 7 months and after sending numerous emails and telephone calls I have still not received a refund. I won't give up and will never buy another item again from them.

Seller said it was in good condition, met him and gave the money when I got home to set I up everything looked fine until I tried out the back camera and it stated shaking and making noise.then I tried to FaceTime and It wouldn't connect kept failing I've texted the seller and no answer.

User's recommendation: Please check the phone fully before handing over the money!

I accidentally canceled my order and I want that item.

User's recommendation: Double check.

I can’t get My issue resolved because I can’t get anyone from Wish to contact me either by email or the customer service number which is basically just an automated message telling you to go to support.com type a review that is not helping me I am super irritated right now

I brought my iPhone 6 in the month of October 2017 from Aptronixs store in Vijayawada. All good for a few months and after that phone touch is to get stuck. I took the phone to the service center (Aptronixs) in Vijayawada in the month of September 2018. The Service engineer took the phone for diagnosis into the room and took 15 minutes and came back saying that it is a software issue and asked me to restore the phone, but I asked him to perform the restoring process. He gave the phone after a few hours and ask me to check, I told him that it is ok. After a few months, again I have the same problem and tried to fix the problem by restoring the phone OS but it didn't fix the issue. This time I took the phone to the same service center (on 4th March 2019) and service engineer FIRST QUESTION was, do you have a warranty for this phone and I said no. By just removing the back case, service engineer told me that it is a hardware issue and you need to pay Rs.12000 without doing any diagnosis and for diagnosis you need to pay Rs. 500. I asked him that I brought this phone in warranty to your service center and you said it is an only software issue and now after the warranty, you are saying that it is a hardware issue. Can you check my previous records in your server and let me know. He clearly told me that all the diagnosis records we not available and gave me a support number to contact. I contacted the support center and explained everything. The ticket (Apple Case 100772****95) was raised and assigned to the Software Technical Advisor (Name: Mrs. Jasmine) and she asked me a few questions and took time till today 4 PM (5th March 2019). She called on time and told me that we need some more time (1 Day more) to investigate. I asked her to take time. Around 7:40 PM, I got a call from her. She has said these words and this conversation took more than 1 hour. We have done the investigation and our service engineer in the store has performed only Software diagnosis and not hardware diagnosis, so we only fix the issue with software and warranty for the phone was extended to 90 days on the issue we resolved. I asked only one question to her that if I gave a phone for service, how come your service engineer came to the conclusion that it is an only software issue by doing software diagnosis and not hardware diagnosis. For the conclusion of the service engineer, now I need to pay Rs.12500 and which you are supporting the engineer. She had concluded the conversation with the above words and I asked her to send me an email what she is telling and she didn't agree to send an email, which is keeping me in the air without any proofs for legal action. I am not sure this is the policy of the Apple Service but Mrs. Jasmine from Apple Team told me these words, Our Service Engineers are experts in handling the device if he chooses for only software diagnosis, customer need to accept and there is no need for hardware diagnosis. Here are the points I asked but no reply, 1. I requested the policy point number so that I can check but she said it is not possible to share the policy point number. 2. I asked for the legal advisor of Apple to contact me and she said it is not possible or call to the Support number and ask for the legal advisor. 3. Asked for the conversation email but she said NO. 4. Asked for the diagnosis report of Hardware and Software, she said NO. I am using Apple products for a long time in the UK and never faced this issue. Here in India, it is really hurting me. I think Apple is depending on third-party vendors for service and customers need to face issues. Hope someone will help me in fixing this issue with improper service by Apple.

I live in Memphis so our closest ifixitandrepair store is in the wolfchase mall. I had $100 on me and the guy told me that it'll be $50 and they'll add the screen protector because there was a special going on. He said come back in an hour. We came back in an hour and it was already hot so I was ready to go. He asks us to wit another 20 minutes and I was ok with that as long as I got my phone fixed. He comes out 5 minutes later and says "sorry we don't have a screen for your iPhone 6." The whole time dude was dragging and could've been told me that. He hadn't even started on my phone. I'd rather wait at able at least I know id get actual real products.

kelly smith sold me a bogus iphone 6. it was stolen and locked. He declared it was “a friends” phone, unlocked. just needed to be charged. His phone# 541 670-****

I bought an Iphone 6 on Mercari, but it's locked. I nerd Mercari to contact the seller, so that the phone can be unlocked and used. I paid $150 for this item, and I feel as if I have been taken for a ride by a scammer.

I ordered an iPhone 6 in the beginning of May on ebay (they have excellent reviews over there, probably because the time for leaving a review to them expires) and it arrived faulty. I sent it back to mobilshop3000.de to fix it and I still have not received my phone. Once I contacted the support they told me that they have sent it to some RANDOM person’s home address and they do not see anything wrong in it. I provided all the shipping details and other evidence where the only address provided is MY HOME ADDRESS. After this, the support stopped replying and put 0 effort in trying to solve this case. I am currently in a process of starting a law suit against them and it is not about the money anymore.

Purchased a “new” I phone 6. Display died 10 days later. Have gotten nothing but a run around from boost. Numerous phone calls. Always get transferred to someone that can’t help. Been to two stores. They won’t help. Apple diagnostics said it is not new it was originally sold in 2014. I just want my money back!! Not going to happen. They just keep transferring me around they suck!! I just lost $190.00! What do I do about that. Now probably have to spend more money for apple to fix it!

I bought a iPhone 6 from Gazelle and after 2 weeks it started locking up and freezing. I had to trade it in at a Apple store and they said it had internal damage. So much for the certified and refurbished. I cantacted Gazelle after the 30 day warranty and of course they would refund nothing. Do not buy from them period.