Product: Apple Iphone 7 Cell Phone Clear all filters (27 of 27 reviews match)
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N1 Wireless - My order was canceled. Why!?!

1.0
Details
My order was canceled A week after I placed it with no consent or knowledge of this I reached out to customer service which I cannot understate enough is nonexistent no one picks up their phone numbers no one responds to emails customer service I repeat is nonexistent with this company
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Review
#1670981 Review #1670981 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Cons
  • Horrible customer service
  • Cancelled my order without consent
  • Do not answer the phone
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered
1.6
Details
My iphone 7 showed "no service". I spoke with Apple customer support, made an appointment with certified repair, was told i would receive a loaner or replacement that day if diagnostics indicated problem was related to the components covered in the program. Phone had...
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Review
#1615042 Review #1615042 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Pros
  • Once took care of customers
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$750
Preferred solution
Let the company propose a solution
Tags
  • Iphone 7 needs a recall

OfferUp - Item shipped with bogies

1.0
Details
OfferUp - Item shipped with bogies
Bought and iPhone 7 and the seller sent me a digital scale empty box and micro usb charger
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Review
#1597202 Review #1597202 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund

OfferUp in Los Angeles, California - Theft on contact twice here in Las Vegas

Thief took Iphone and money and took off. Police was on site tried to catch the suspect. Offerup has no contact number or service for people who are victims and need there money back after filing police report
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Review
#1581790 Review #1581790 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Cons
  • Theft at delivery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund

Smarter Phone Company - Defective phone!

1.0
Details
I’ve bought a phone from this company, and I’ve been prompted to update it and when I did I can’t hear any calls! I’ve called apple and they said it’s not a software issue, that it’s a hardware issue. It’s a new phone there shouldn’t be any issues so I tried to contact the smarter phone company but they will not contact me back! Or answer my calls! Please help!
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Review
#1563586 Review #1563586 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Reason of review
Damaged or defective
1.1
Details
letgo - Stolen phone
letgo - Stolen phone
letgo - Stolen phone
A guy under the name Corey Daly has sold me a stolen phone I reported to the police he has blocked me and will not talk what can I do I know there is a phone number associated with the account and the police needs it.
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1 comment
Anonymous
#1699416

If its anything like what happened to us , these people use apps which gives them a phone number and once they rip you off they delete the app. Let go will not give you the persons real name or number. Its a cover for criminal activity Avoid letgo

Review
#1551445 Review #1551445 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone

Apple in Chester, Pennsylvania - Terrible customer service

2.5
Details
When we arrived in time for our 5:10 appointment to replace our iPhone batteries, we were told that they couldn't actually do any of the work that day (they couldn't even replace one of the three batteries) and we would need to reschedule. They said it takes longer than an hour to replace a battery (what kind of design is that?) and they close at 6:00 today. So they knew when the appointment was made that they wouldn't be able to do the work, causing us to drive nearly an hour each way for nothing.
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Review
#1437829 Review #1437829 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
They sent an old iphone 7 and asked me to pay for the shipping if I want to send it back. Thank you for visiting Simple Mobile today. How may I help you? Sherry: Thank you for visiting SIMPLE Mobile. Sherry: Hi Valued Customer. Sherry: How may I assist you? You: i...
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1 comment
Anonymous
#1653887

Omg Sherry im having problems with Simple Mobile too. I bought their phone & was told I could return it for refund in 30 days without reason.

I returned the phone & idk what’s happening. I feel like they charged my account then they have the phone back now too. When I called the return center I was told to call Simple Mobile. Haha they said it could take 30 days for the refund.

I said it didn’t take 30 days to get ur money out of my account. So here I sit wondering if I’ve been ripped off the phone too.

I hope ur delimma has been properly resolved. I’ll never use Simple Mobile or refer them to anyone !

Review
#1435522 Review #1435522 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Ebay/paypal unsafe payment, no bad review for fraud seller and no protection
I bought APPLE IPHONE 7 on ebay on 9/23/2018 for $389.78. The product description said it's brand new. I have no service problem since 12/08/2018. It's an known issue for IPHONE 7. I sent it to an APPLE repair shop, they confirmed it, and later they informed me it's a...
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2 comments
Anonymous
#1644616

eBay sellers do not have to warranty a product for longer than the 30 days covered under eBay's money-back guarantee. Apple in particular does not like eBay purchases and will often not honor a warranty for items purchased there.

It's usually best to purchase directly from a store if you want a warranty.

Looking at the screenshot, it does not appear that the purchase in question was paid for. Maybe the buyer purchased this somewhere else and confused where they purchased from?

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Review
#1429762 Review #1429762 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone
Pros
  • Sharing on pissed consumer
Cons
  • Lying and cheating
Reason of review
Return, Exchange or Cancellation Policy
Loss
$389
Preferred solution
Full refund
Tags
  • Poor Service
  • Ryans Games
  • Unsafe Payment

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letgo in Chattanooga, Tennessee - Got scammed

I paid with a myvanilla card and she didnt send it. It was an iPhone 7 her name on this app is loyalty one. I ether want my phone or my 225.00 back!
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Review
#1422588 Review #1422588 is a subjective opinion of poster.
Product
Apple Iphone 7 Cell Phone