1.6
Details
I called with an issue that I needed resolved. I had somebody call me from mercari at almost 10:00 at night. They messed around with me and eat chips or pretzels or something while they were talking to me and passed me back and forth and it took me about 10 minutes to...
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ID
#1661440 Review #1661440 is a subjective opinion of poster.
Location
Greensburg, Pennsylvania
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Not as described/ advertised

Mercari - Item purchased

5.0
Details
I called the mercari phone number but it is no longer in service. My daughter purchased a phone from somebody on mercari and it said it was open to all carriers but it was not. It was misrepresented and we paid $185 for this phone and to have it sent to us. What can be done about it? I'd like somebody to contact me please at 717-318-7675. Thank you. My name is Becky
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ID
#1657195 Review #1657195 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Cons
  • That it is so hard to get in touch with them
Reason of review
Not as described/ advertised
Loss
$184
Preferred solution
Full refund

Chubbiestech - I purchased a iPhone 7 Plus the phone has a bad esn number I’ve been to the apple store and they confirmed it

1.0
Details
They will not give me a refund and I’m looking into a lawyer to file a lawsuit against them the phone screen is pealing by itself
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ID
#1551086 Review #1551086 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Damaged or defective

N1 Wireless - About Iphone 7 unlocked mobile.

1.0
Details
I brought Iphone 7 unlocked mobile on N1wireless and after using the mobile past 8 months mobile was locked. Unable to unlock the mobile. I contacted customer care and raise complaint also. But they response is worse the worst. They respond our query after 10 to 15 days. But they said to do follow the steps and still it's now working. After i send mail to them and they said restart the mobile. I already did that and send email to them. After that i didn't get any email from them last 1 months. I can't understand why you selling locked to us. Past two months am not using my mobile.
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ID
#1539031 Review #1539031 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Cons
  • Fraud
  • Customer service
  • Poor customer service on exchange items
Reason of review
Poor customer service
Loss
$361
Preferred solution
Let the company propose a solution
PURCHASED A IPHONE 7PLUS REFURBISHED. AFTER 3 WEEKS THE PHONE WENT BLANK AND WOULD NOT COME BACK ON. I CONTACTED AMAZON AND THEY AGREED TO CONTACT THE MERCHANT SINCE IT WAS PURCHASED THRU THEM. I RETURNED THE PHONE AND AT FIRST THEY SENT ME AN EMAIL THEY DIDNT RECEIVE...
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ID
#1411716 Review #1411716 is a subjective opinion of poster.
Location
Charleston, South Carolina
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Damaged or defective
Loss
$450
Preferred solution
Full refund

AppleCases - BBB only protects the interests of the big companies no the

iPhone not working properly company said it’s only one year warranty, there is a lot of people with the exact issue on their device. Manufacture issue
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ID
#1383543 Review #1383543 is a subjective opinion of poster.
Location
Valdosta, Georgia
Product
Apple Iphone 7 Plus Cell Phone

N1 Wireless - Horrible service and doesnt respect BBB

2.4
Details
I bought an iPhone 7 plus with turbo sim from them in June 2018. The phone quit working the end of July stating "No SIM" I tried to contact them multiple times with no answer and no response to my messages that I was able to leave. I finally filed a complaint with the Better Business Bureau. I have been back and forth with them for 2 months now. They are saying they will not refund because it has been over 30 days. The only reason it has taken so long was because I tried to contact them and they did not respond with the correct help and I was trying to give them the benefit of the doubt hoping they would get my phone working. They gave me a number to contact Steve and offered through the BBB to either get my phone working of they would give me a replacement. I still have never talked to Steve and they are not responding to BBB anymore. I am LIVID and had to go ahead and by another phone since I cannot be without. I cant even sell this one because it will not work. I even bought another turbo sim hoping that was the issue. I had also purchased the 2 yr warranty but they are not honoring that either.
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ID
#1369204 Review #1369204 is a subjective opinion of poster.
Location
Port Saint John, Florida
Product
Apple Iphone 7 Plus Cell Phone
Cons
  • Poor customer service on exchange items
  • Do not answer the phone
  • Use stall tactics to make you go over 30 day return policy
Reason of review
Poor customer service
Loss
$491
Preferred solution
Full refund

Letgo - I was scammed by Addison R

I purchased an iPhone 7 plus from Addison R on Friday September 7th at about 4: 30 p. M. For $600 he assured me that the phone work and it was on. When I took it to the phone store MetroPCS the worker told me that the phone was a Sprint phone and I had to take it to Boost Mobile I took it to Boost Mobile and she scanned the phone the representative scan the phone and she said that the phone was reported lost and stolen it's a stolen phone I notified Addison or and he never returned the notification I haven't heard from him yet please help.
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ID
#1349526 Review #1349526 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Damaged or defective

Letgo - I need a refund.

I bought what was supposed to be an iphone 7 plus from a user named Jessica Brown for 200$. When i recieved the package in the mail it was a damaged cheap goverment phone worth like 30$. I want a refund or im filing a police report.
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ID
#1342782 Review #1342782 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Not as described/ advertised

Apple Reviews

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Apple reviews

MetroPCS - I hate metro pcs services

1.6
Details
Be I had bought a iPhones 7plus rose gold on April 8,2018 I ask them is this a reburished phone or not or a preown phone they told me everything is brand new the charger and the headphones are when I started charging my phone all sudden the wire on my adapter was sticking the color wire I was so *** about and I took the phone to the apple store on 58st and 5avenue on Saturday pass and they told me it was a preown 7plus rose gold iPhone and it was reburished I phone it was used 2017 and it was somebody else phone before I bought it it had somebody name on it I was so *** about the repsensived from the apple store that help me told me to go back to metroPcs we’re I bought at and tell them to give me my money back
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ID
#1340225 Review #1340225 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Not as described/ advertised

Letgo - I have been scammed by a cellphone seller.

I brought an iPhone 7 plus from a vendor for $400 dollars. He "so" called brother sold me the phone. The phone worked but I got home and realized that it needed a username and password. I tried to contact them but was blocked. I had a number exchange but they do not answer the phone either.
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ID
#1315599 Review #1315599 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Not as described/ advertised
1.0
Details
published review 5/26/18 I went in today with a problem and apple wanted to give me another one instead. My iphone 7 plus does not connect to internet through wifi not data! The phone is cosmetically brand new and only had that issue! Which it is still under warranty !...
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ID
#1264988 Review #1264988 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Warranty issue
1.8
Details
I'm expecting a refund from the iPhone upgrade program and was advised that the it will take 7-10 business days. It's now been 20 business days and still haven't receive my refund. I was told that they will need to cut me a physical check and mail to me rather than...
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2 comments
Anonymous
#1622473

Extremely poor customer service, Rep said her name was Erica (which may or may not her name), put me on hold several times and finally she hung up without resolving the issue. Cannot blame the institution, just the inept, rude worker.

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ID
#1153149 Review #1153149 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Cons
  • Customer service and refund process
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

VERIZON - APPLE PHONE

So I got an Apple phone which is the iphone 7 plus red for my 24th birthday which I got it on the 3rd of May of this year. Well the phone is junk. I was told by Apple that I was welcomed to get a warranty anytime. So I saved my money for like 3 months which I know is a lot it's because I'm poor. Well anyways I got ready to pay for the warranty and *** couldn't because it was past the 60 days!!! WTF???? I saved all that money for a damn warranty that I couldn't god damn get! Screw apple! Well I want to get a new phone and they told me that I have to pay it 50% off by giving them 180.90 and give it back to them for me to get a new phone. Well I don't want to pay for that because the phone is junk.
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ID
#1150915 Review #1150915 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Warranty issue
Phone kept asking for Apple password, phone would not or could not accept my Router password, phone was sending all in coming calls to messages, phone was not ringing when calls were coming in and the largest problem is that no instruction manual was sent with the...
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ID
#1127654 Review #1127654 is a subjective opinion of poster.
Product
Apple Iphone 7 Plus Cell Phone
Reason of review
Damaged or defective