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Verified Reviewer

Apple - SUCCESS

5.0
Details
Apple - SUCCESS
My fiancé works for Blattner Energy building windmills. Hes on the top out crew. His iPhone XR fell from 400 ft and the commuter series otterbox was EVERYTHING & ALL it is said to be. The tempered glass was definitely compromised and theres only a small bend at the bottom near charge port. His iPhone is unscathed!

User's recommendation: 5 stars.

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ID
#2005545 Review #2005545 is a subjective opinion of poster.
Location
Kirksville, Missouri
Product
Apple Iphone Xr Cell Phone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
This is the absolute worst customer service I have ever dealt with. My ticket was opened on December 23rd and was not resolved until March of 2020. Understanding that mistakes happen, I gave these folks the benefit of the doubt on several occasions, however they...
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ID
#1835038 Review #1835038 is a subjective opinion of poster.
Product
Apple Iphone Xr Cell Phone
Cons
  • Bouncing from agent to agent
  • Customer service people dont offer much help
  • Whole experince from start to finish
Preferred solution
Full refund

ATT - Worse wifi service ever....

1.4
Details
I can never get wifi when others' with team mobil or verizon of course have no issues. I recently brought a new XR10 and got the insurance. Broke my phone the 1st week, very small crack. Then when I call to get the phone cover replace (with insurance), they tell me they do not have the capability to do so that I have to get a new phone. How can you sell a product, offer insurance and the insurance coverage wont make the minor repair. I got suckered into the buy one get one free but never again. As soon as I pay it off I will never use them again. Stupid me I've been with them for many years but did not realize what a terrible company they are. Don't ever get AT&T. Be fore warned. The sales people have no clue.
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ID
#1694650 Review #1694650 is a subjective opinion of poster.
Location
Arlington, Virginia
Product
Apple Iphone Xr Cell Phone

BrightStar Care - Lost/Stolen phone

My daughters phone got stolen from her at a bar 8 days ago we contacted your company and you have done nothing but sent us on a wild goose chase your company is fraudulent and should be held accountable for your actions my daughters pays her bill to your company you should stand behind your policy, you have lied to me to my daughter and im sure millions of others how are you still in business.. PAY FOR MY DAUGHTERS PHONE!!!!!
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ID
#1576726 Review #1576726 is a subjective opinion of poster.
Location
San Jose, California
Product
Apple Iphone Xr Cell Phone
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

CREDO Mobile - Slow in a lot of ways.

1.0
Details
June 24, 25, 26, 28, 2019. They promise send this on 6/25 for delivery on 6/27. Not here. Said it would be here tomorrow (28th). Not here. Received an email today, the 28th saying it had shipped this pm! They have poor sales (the guy sighed all the time), poor customer service and poor order verification. I left a message. They said they’d call on Monday ( the 1st). Oh wow am I impressed, not!
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ID
#1571820 Review #1571820 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Apple Iphone Xr Cell Phone

XFINITY the worst cell phone company I’ve ever dealt with.

1.5
Details
Purchased two IPhone XRs at Xfinity Mobile on Saturday, Oct. 27, 2018. They came with a 14 day return provision. Phones do not work at my home or in my neighborhood or in many other places we frequent. I went to return the phones 3 days after purchase and was told that I could not take my long term phone numbers to a new carrier until the phones were paid for. I paid for the phones today, and was then told I have to wait for a full billing cycle to be able to port my numbers. By that time, the 14 day return provision will be expired and I am left facing a month and a half without phone service. My intention is to remove everything that has anything to do with XFINITY AND / OR COMCAST FROM OUR HOMES.
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ID
#1391469 Review #1391469 is a subjective opinion of poster.
Location
Barnstable, Massachusetts
Product
Apple Iphone Xr Cell Phone
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Port my numbers NOW

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