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Verified Reviewer

Groupon - Return items

I need a return label for my computer cause I cannot use if for my job. I just need a shipping label please.
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ID
#1832650 Review #1832650 is a subjective opinion of poster.
Product
Apple Laptop
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Apple - No, I do not

1.2
Details
purchased a new apple pro along with all my apple products the new pro has a bar at the bottom totally cracking off , and apple won't warranty it trying to blame me when it started in the hinge that is not lined up!!! Terrible service !!!! Have been using apple products since 1984 . They get worse every year!!!!
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1 comment
Dr L
#1829339

Apple do expensive but their products are crappie

ID
#1800602 Review #1800602 is a subjective opinion of poster.
Product
Apple Laptop
Pros
  • Use to be the easiest for leaning
Cons
  • Terrible for real state
Loss
$7
Preferred solution
Full refund

GoGroopie - Dreadful company run by crooks DO NOT USE

1.0
Details
There is very little customer service. One you part with your money you will never see it again even if you send the product back
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ID
#1711307 Review #1711307 is a subjective opinion of poster.
Location
Cambridge, England
Product
Apple Laptop
I took out extra insurance on my laptops. Had a home water flood there saying there not covering it. Wantt my renters insurance to pay. Gave me a big run around about taking it back cause it was damaged, but i told them in the beginning after leak. I paid 1300, for a...
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1 comment
LuckyDogCares
#1671463

Hi, We appreciate you bringing this to our attention. Please send us a private message with the primary name on your lease, the local store that you work with, your email address, and your best contact number.

We would like to have someone reach out to you from our Divisional Management Team and speak with you regarding your experience with the store. Thanks, Tavius

ID
#1508490 Review #1508490 is a subjective opinion of poster.
Location
Tucson, Arizona
Product
Apple Laptop

Flexshopper - Worst company ever.

I wanted a MacBook to use for school. So, I went to their site and ordered one. Only problem...it was incredibly old and it still had 10.7 iOS on it. I went to install Microsoft Office in it but it wouldn’t let me because of the software. So, I had to purchase the 10.8 software so I could try and upgrade to the newest BUT when I was finally able to upload, there wasn’t enough storage space. I’ve sent multiple emails, no response. I chatted with Luella in their website, she said I’d get return instructions in 72 hours. Nothing. So i had to call back a couple more times. They said they’ve already reached out to the vendor and it shouldn’t be long until I get my return instructions. But here I am, still waiting. Oh...and apparently Im getting charged for this stupid MacBook that i can’t even use!!!!!!!!!
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ID
#1465686 Review #1465686 is a subjective opinion of poster.
Location
Columbus, Ohio
Product
Apple Laptop
Reason of review
Bad quality

Techrabbit - The same macbook

Techrabbit - The same macbook
I ordered the 13.3 macbook and the 11.6 macbook. When they arrived, 4 days late of the original shipping date, they were the same exact size. screen, body and all. The one macbook, looks rough. The bottom of the screen was busted, there is a line that goes across the screen when it is turned on. The bottom part of the laptop is really loose. I've tried to tighten the screws and it didn't help. Also the charger port is all scratched up. The screen doesn't stay up either. It just falls over when you open it. The other one looks perfectly fine. Minus a few scratches here and there. I am more disappointed in the fact that I paid $100 more for the 13.3 and I received the same exact thing.
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Featured
ID
#1370396 Review #1370396 is a subjective opinion of poster.
Location
Union, New Jersey
Product
Apple Laptop
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
This was my second time purchasing an Apple computer from Techrabbit. I will continue to purchase more items from them, as I have been extremely satisfied with their seamless process as well as their quality products and reasonable pricing. Love the free shipping (it's...
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ID
#1367211 Review #1367211 is a subjective opinion of poster.
Location
Queens Village, New York
Product
Apple Laptop
Reason of review
Good quality

Bonanza - Apple laptop computer

Received laptop sept. 8. Order number56405207. Ordered granddaughter a 13 in. Apple MacBook. White. New. 50o GB HDD 4 GB Ram latestMac08 2017 Paid $275.83 for it. It has mars on bottom of it. On each bottom corner you can tell it’s not new. Won’t stay charged. She tries to put her Apple ID in but it asks for ID of last person that had it. I think this was misrepresented. It did saw NEW. My granddaughter needed this for school. Not doing her any good.
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ID
#1359076 Review #1359076 is a subjective opinion of poster.
Product
Apple Laptop
Reason of review
Not as described/ advertised
1.4
Details
GraysOnline - Mislead By Poor and incorrect description. Buyer Beware.
This would be ok if they didn't charge a $12 fee for charging my credit card. 2nd the item was listed as Reconditioned and stated there may be some ''Surface marks and scratches on screen and body'' Which was incorrect for the Laptop was in much worse condition than...
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ID
#1266175 Review #1266175 is a subjective opinion of poster.
Location
Bohle, Queensland
Product
Apple Laptop
Pros
  • Range of products offered
Cons
  • Misleading
  • Leaving things out of listing
  • Customer service poor turn around time
Reason of review
Not as described/ advertised
Loss
$1244
Preferred solution
Full refund

Apple Reviews

  1. 84 reviews
  2. 71 reviews
  3. 26 reviews
  4. 18 reviews
  5. 9 reviews
Apple reviews
1.0
Details
This place is horrible i had gotten a used apple laptop and the battery over heated and busted the trackpad AND THEY Said it was a an external issue and they wouldnt cover it than when i doubd it was the battery after fixing it they said to send it back. And i send it...
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ID
#1190002 Review #1190002 is a subjective opinion of poster.
Product
Apple Laptop
Reason of review
Bad quality

Sears - Defective Refurbished Macbook

I purchased a refurbished Macbook on Nov. 11 from the Sears Marketplace nd received it in time to give it to my 12 year old granddaughter for Christmas When she opened it on Christmas and tried it, it made a strange rapping nouse, one key was off, and the backspace didn't work at all. Also could not get on the Internet at all. Very fisappointed in this laptop. I tried to call Sears about this to no avail. They told me because it was from the marketplace they could do nothing. They gave me the sellers email which I wrote with no answer at all. This is stealing peoples money for a defective product. I am done with Sears and will not do business with them any more Linda Simard Phtlady94@aol.com
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ID
#1159034 Review #1159034 is a subjective opinion of poster.
Product
Apple Laptop
Reason of review
Damaged or defective
So i ordered a refurbished laptop, noted that it was the more expensive out of the two options, and yes it was cheap for a Macbook Air so i was expecting some slight problems obviously. I ordered it and paid the extra money for 2 day shipping because i am in college...
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2 comments
Aleiah
#1377756

Hello,

We apologize that this is the experience you have had with us; it is NOT the norm. Please email us at help@techrabbit.com and address it to Michael (Customer Service Manager) so he can resolve this for you. We will make sure that you leave this transaction feeling positive.

Thanks,

Blake

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ID
#1109318 Review #1109318 is a subjective opinion of poster.
Product
Apple Laptop
Reason of review
Return, Exchange or Cancellation Policy
1.2
Details
I purchased Apple Mac book Retina pro 13 serial number CO2QN1732926in 2015 and later as apple offers warranty of 1 year ,as soon as one year was over I asked apple store how customer of mac book can have peace of mind if warranty expires their suggestion was to go for...
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1 comment
Anonymous
#1382683

Apple doesn't have any retail stores in 2015, as they just got approval by the Indian government to build Apple Stores, so I don't believe this guy has his story straight. I think he was dealing with Apple resellers and an Authorized Apple Service provider, but not necessarily Apple the company.

Kind of sad but again, his story doesn't sound like he was dealing with Apple directly when he bought his computer, when he bought the Apple Care (which I think he bought AFTER the warranty was already over since he mentioned that), companies don't sell service contracts AFTER the initial warranty is up. they only sell it BEFORE the initial warranty runs out.

I think his complaint while it sounds legitimate shouldn't necessarily be directed towards Apple but the Apple reseller he dealt with and the service provider.

ID
#1099203 Review #1099203 is a subjective opinion of poster.
Product
Apple Laptop
Pros
  • Design
Cons
  • Pathetic customer and technical support
Reason of review
Warranty issue
Loss
$8000
Preferred solution
Full refund
1.3
Details
After a bureaucratic and bungled return of a used laptop computer that didn't work, I did finally get a computer that I can live with, but still not one I'm completely satisfied with.I simply did not get what I paid for--I "customized" my purchase by adding a "new"...
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ID
#1070103 Review #1070103 is a subjective opinion of poster.
Location
Signal Hill, California
Product
Apple Laptop
Pros
  • Writing this review to expose shady underhanded dealing
Cons
  • Dealing with these hinternet hucksters
Reason of review
Bad quality
Loss
$40
Preferred solution
Price reduction
1.3
Details
We bought a used MAC computer from Tanga.The first one came and didn't work. I was impressed that the CEO contacted me when I sent an email that it didn't work - it was in some kind of foreign language that we couldn't convert. She was very apologetic and said she's...
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ID
#1056768 Review #1056768 is a subjective opinion of poster.
Product
Apple Laptop
Cons
  • Broken items
Reason of review
Poor customer service
Loss
$300