24hourchargers - 24hourcharger = Batteryhopper.com

1.0
Details
24 Hour Chargers = Battery Hopper. Don't use either company. This is the same review I have posted on other sites. This is a fraudulent company, and now operating under a different name, Battery Hopper. I ordered a Replacement Apple 85W MagSafe 2 Charger from Battery Hopper back in September of 2017. My credit card was charged by 24HourChargers. The charger I received was clearly defective as soon as I attached it to my Macbook Pro. It would overheat and cycle between the orange "charging" color and green "fully charged" color, no matter the battery percentage indicator on my laptop. I've been in contact with them since September 2017 about a refund, which they have not honored. I only get generic responses from them now. It seems that 24HourChargers received so many negative reviews that they had no choice but to rebrand under a different name. I suspect Battery Hopper/24HourChargers is a US distribution center for cheap products made somewhere is Southeast Asia. The English on their websites is just bad. I am looking into filing a class action lawsuit against the company.
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ID
#1244048 Review #1244048 is a subjective opinion of poster.
Product
Apple Laptop Charger
Cons
  • No refund for defective equipment that i returned
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund

24hourchargers - DONT TRUST THESE BASTARDS

1.0
Details
I bought a macbook pro charger. It's a COUNTERFEIT !! And it doesn't work and on top of it, it destroyed by laptop. They don't take any returns nor do they give your money back. They don't answer phone calls or emails. CALL THE COPS, FEDs, FCC, Apple, Amazon and file complaints with BBB and everyone else. SHUT THIS COMPANY DOWN. They have no qualms selling bad products and when they realize that they sold junk, they will not respond or will not tell you how to get your money back. All their advertisements on the web and else where are all fakes and dishonest. PUT THIS FREAKING COMPANY OUT OF BUSINESS AND SUE THEIR TAILS OFF !!! ANY LAWYER WILLING TO TAKE A CLASS ACTION LAW SUITE? COUNT ME IN !!!
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ID
#1090777 Review #1090777 is a subjective opinion of poster.
Product
Apple Laptop Charger
Pros
  • Deceitful
Reason of review
Bad quality
Loss
$5000
Preferred solution
pay me back and then go out of business

24hourchargers.com /rush chargers.com - do not buy from them a scam

1.5
Details
rushchargers and same company 24hourchargers is a scam, avoid at all costs, I ordered a "refurbished" macbook Air charger that was a fake, the cord was shorter the weight of the charger was about half of the original and ran much hotter and my worldwide adaptors and PlugBug USB did not fit. They say they have a money back guarantee but 3 weeks after I sent it back I still yet to receive my refund, all I get is the same email telling me that it would take another 4-5 days to process. Their website promotes 100% happiness, they certainly did not do that for me as they ran away with my money
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ID
#1049085 Review #1049085 is a subjective opinion of poster.
Product
Apple Laptop Charger
Pros
  • Shipping was fast
Cons
  • Never refunded my money for a defective and fake product
Reason of review
Poor customer service
Loss
$30

24hourchargers - Stay away from 24 Hour Chargers.com

My first AND LAST purchase from 24 Hour Chargers.com was a 60W MagSafe Power Adapter Charger for Apple MacBook Pro. It came with a one-year warranty, and stopped working properly after three months. When I contacted 24 Hour Chargers.com, I was told I'd have to return the broken charger at my expense, and when it was received, 24 Hour would send me a new charger in a few days. The customer service rep told me she would email me the information about getting the replacement charger, and the address she'd given me. But she didn't send the email. So at the end of the day I called again, and a different customer service rep had an email sent to me. The email contained a different return address from what I'd been told earlier, and it also stated that after it received my broken charger, 24 Hour was going to take my credit card number and charge me more than 50% of what I'd paid for the charger, as administrative and shipping charges, before it would send me a replacement. When I asked the rep to clarify some of the information, she confirmed my telephone number and told me she'd call back if we were disconnected. After being on hold for 20 minutes, the line was disconnected and the rep never called back.
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ID
#1043533 Review #1043533 is a subjective opinion of poster.
Product
Apple Laptop Charger
Reason of review
Return, Exchange or Cancellation Policy

24hourchargers - Liar liar, pants on fire

1.0
Details
"24 hour" chargers that "ships daily" if you "order by 5pm!" YEAH RIGHT. and when the charger finally came, it RUINED my brand new Mac Air. Battery had to be replaced for $300, and the guys at the shop said the product was a huge fire hazard. STAY AWAY! Do not try to save the $40 cost differential of purchasing a genuine Mac charger! It's not worth it! Especially not from these guys. 24 Hour Chargers and the billing parent company, Evershine Trading LLC, are huge scams and should be known as such. This is an unethical business that should be brought to court for damages incurred to consumers and deceptive tactics.
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ID
#1028586 Review #1028586 is a subjective opinion of poster.
Product
Apple Laptop Charger
Cons
  • No refund for defective equipment that i returned
  • Counterfeit product
  • Deceive customers
Reason of review
Damaged or defective
Loss
$334
Preferred solution
Full refund

24hourchargers - Do not buy from this site

1.0
Details
“Please Beware! i ordered charger for mac book pro, which was incorrect model, they replaced me with right model. But after i used for 30-35 days, charger stoped working, when i contracted them, they said they have 90 days policy for exchanged, so they can not give me money back also they can not exchanged because they already exchanged one time before, when i tried to explain my first order was incorrect model but they do not want to listen, they offered me 15% dicount and said buy new one. Am i that ***, since i already know their charger is going to last for only 30 days, i would buy their another charger to get their 15% dicount???big joke. Please do not spend money for this site, not worth it. you are going to ripped off, get fruasted. you get what you paid.”
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ID
#1004987 Review #1004987 is a subjective opinion of poster.
Product
Apple Laptop Charger
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund

24hourchargers - Apple Laptop Charger Review

1.0
Details
I ordered an Apple Mac book pro charger in 2016. After using it for less than two months, it stopped working. It seemed to get unusually hot, and the wire didn't have the same "supple" or soft feel that real Apple chargers have, so I had my doubts about the authenticity. They sell this as authentic Apple merchandise, but it's half the cost of real Apple products (maybe that should have been my clue). But I'm a deal chaser, and usually find great ones, as I thought I did with this. Just to make a long story short, they sent me about (5) emails, and every email had type-o's and when read, literally sounded like a poorly educated, non-Native American was speaking to me. Whatever, it is what it is. But this company makes its presence seem like it's legit, large company, when I'd bet it's a guy out of his garage. In the 5 emails, each one contradicted the other with regards to their return policy. The first email said, "no problem, we have a one year warranty, we'll take care of you, we just need you to send it back to us. This cost me $, once they got it I never heard anything for almost a week or more, so I called and emailed, and I was told, no warranty, you are past the 90 days (which I wasn't) so then it changed to 30 day warranty, which I was past. But they started with, 1 year, we pride ourselves...it took me several emails to finally get them to hold their position of, no warranty, send us $15 and we'll send you a new charger. That wasn't happening! I don't get screwed on deals and that is why I'm writing this post. I went straight to my credit card company and within five days of their investigation, without even needing to see any of the confusing and contradictory emails, they gave me my money back. Don't put yourself through this! Buy local, you won't find authentic Apple anywhere but in the second hand market in your town. Trust me, Apple is getting knocked off and the quality is hit or miss. I ended up buying a used on from a local app like Craigslist (OfferUp).
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ID
#985987 Review #985987 is a subjective opinion of poster.
Product
Apple Laptop Charger
Reason of review
Bad quality

24hourchargers - Fire Hazard

This charger is a fire hazard!!! The charger for my apple mac book pro got so hot that it would have started a fire, I believe, if I did not unplug it when I heard the computer making a funny sizzling sound. They only take it back if you pay the postage. They say that when they get it, they will send a refund. I did not want to spend more money with only a hope that they will send a refund. If they had sent a mailing label, I would not be writing to you. Going back to the cord that came with the computer solved the problem. I just needed good electrical tape.
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ID
#978093 Review #978093 is a subjective opinion of poster.
Product
Apple Laptop Charger
Reason of review
Bad quality

24hourchargers - FAKE Mac charger, no refund

1.3
Details
24hourchargers - FAKE Mac charger, no refund
24hourchargers - FAKE Mac charger, no refund
24hourchargers - FAKE Mac charger, no refund
24hourchargers - FAKE Mac charger, no refund
24hourchargers - FAKE Mac charger, no refund
I ordered a charger from them advertised as a "GENUINE Original 60W Apple Macbook Magsafe 2 Charger". Received a generic (generic box, no logo on charger). Emailed them about it and they sent me an RMA label, and sent me back another charger. This had the Apple logo, but was obviously counterfeit. (manufacturer name misspelled, metal pong wiggled in plastic, big yellow spark when plugging into wall) Emailed them, and they asked me to ship it back for a refund. Shipped it back, got no refund. Several weeks later, asked them about the refund and a new CSR claimed that they could not issue a refund since they had issued a replacement.
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ID
#962805 Review #962805 is a subjective opinion of poster.
Product
Apple Laptop Charger
Cons
  • Fake product
  • No refund for defective equipment that i returned
Reason of review
Bad quality
Loss
$40
Preferred solution
Full refund

Apple Reviews

  1. 84 reviews
  2. 71 reviews
  3. 26 reviews
  4. 18 reviews
  5. 9 reviews
Apple reviews

24hourchargers - Fraudulent products and practices

1.0
Details
I ordered a macbook charger, advertised as a genuine Apple Product. When I received it, it was not genuine. Their website says 90 day return policy, but they gave me evasive and conflicting responses--first that they would not refund after 30 days, then that they would refund but not send a return shipping label--finally I paid the shipping with tracking number. They said I would get a refund within 90 days of receiving the returned item, but I heard nothing. I sent them my confirmation tracking number, and now they are back to saying they will not refund because it was more than 30 days. They are plainly not going to refund my money at all, and have been stringing me along for six months and a lot of emails. Their promises of "Your happiness is our priority!" are as fake as the products they ship.
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1 comment
DigitalLawGroup
#1245928

If you would like a assistance in getting your refund, my firm can assist you. Please email us on dlg@digitallawgroup.com

ID
#961522 Review #961522 is a subjective opinion of poster.
Product
Apple Laptop Charger
Cons
  • False advertising
  • Fake product
  • Deceptive practices
Reason of review
Not as described/ advertised
Loss
$49

24hourchargers - Apple Laptop Charger Review from Sanford, Florida

1.4
Details
Total rip off and I'm worse off for trying to save a few bucks. The fake Apple 60W charger from 24hourchargers for the MBP burned up my battery, causing me to have to replace both the charger (after the electrical prongs broke away from the charger) and a MBp battery. After multiple conversations with 24hc reps who promised the manager would call me in 24 hours, I gave up. Not worth the hassle but I hope this serves as a warning for trying to buy from 24hourchargers. Leave them alone and let their business fail like the did it is.
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ID
#944113 Review #944113 is a subjective opinion of poster.
Location
Sanford, Florida
Product
Apple Laptop Charger
Cons
  • Did not replace item that failed under warranty
  • Lied to me
  • Counterfeit product
Reason of review
Bad quality

24hourchargers - Worst online company ever

1.2
Details
This is perhaps the worst company ever. I ordered a "genuine macbook pro charger, Magsafe2" from them. 10 days later I received a knock off magsafe1. I called and was told that I needed to pay $15 extra for the magsafe2, even though the ad on their website was very clear that I was ordering the Magsafe2 for the stated price. I told them that I just wanted to return the incorrect item. It took 4 phone calls and several weeks to finally get part of my money refunded, even after I had sent back the incorrect item. They did not refund my initial shipping charge of $4.99 and they also subtracted another $6 dollars without explanation. Do not ever consider using this company.
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ID
#926801 Review #926801 is a subjective opinion of poster.
Location
Corvallis, Oregon
Product
Apple Laptop Charger
Cons
  • Lied to me
Reason of review
multiple, poor customer service, bad quality, pricing issue, not as described, poor return and refund, and lying to me
Loss
$12
Preferred solution
Let the company propose a solution

24hourchargers - Fake charger

Update by user Oct 02, 2016

The only way I feel this issue would be resolved is if the company that scams people is no longer in business!

Original review posted by user Sep 02, 2016

I received a fake charger that was sold as a genuine Apple charger. Called and was told I would receive a return shipping label by email and to return it to them and they would ship the correct one. Said their warehouse must have made a mistake. Funny but they only sell genuine apple products on their website. The person I spoke with today sounded like they were from India. Today I contacted Apple, the Federal Bureau of Investigation, THE ATTORNEY GENERAL OF TEXAS and will be reporting them to the BBB. I hope doing this will help others avoid the same situation I am in.
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ID
#912296 Review #912296 is a subjective opinion of poster.
Location
Dardanelle, Arkansas
Product
Apple Laptop Charger
Cons
  • Counterfeit product
  • Being scammed
Reason of review
Not as described/ advertised
Loss
$35
Preferred solution
Full refund

24hourchargers - Stay away from this company

I ordered a 85w apple macbook megasafe 2 charger. They shipped the megasafe charger. The two are not interchangable. When i contacted them to advise them of their mistake they told me it was my mistake. They said i ordered the megasafe not megasafe 2. When i sent them the confirmation that showed megasafe 2 on it they told me to send the first one back at my expence and pay an additional $30.00 for the correct item. In the web sight the two items were the same price. Thos is a real slimmy company with no customer service. Avoid at all cost. What you think is a deal will end up costing you more in the end
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ID
#902159 Review #902159 is a subjective opinion of poster.
Location
Cambridge, Ontario
Product
Apple Laptop Charger
Reason of review
Order processing issue

Apple Laptop Charger Review

4.0
Details
I had the same problem as the last review from here. I bought a charger and it got hot the first use. I returned it and never got a replacement. I emailed and called several times and nothing happen. They kept promising they would replace it but never did. SCAM ALERT
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ID
#884205 Review #884205 is a subjective opinion of poster.
Location
San Bernardino, California
Product
Apple Laptop Charger
Reason of review
Bad quality