GoGroopie - Item not received

1.0
Details
Ive emailed and gone through PayPal you cant speak to anyone . I placed an Order on the 20th November my item Still Hasnt arrived

User's recommendation: Check the delivery times.

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ID
#2315984 Review #2315984 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • Pricing
Cons
  • Ridiculous customer service and delivery is a shambles
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Apple - Defective product

1.0
Details
Purchased Apple computer 75 days ago from Best buy. Screen cracked. Best buy said no exchanges, call apple. Called Apple they said no replacement. It's a brand new computer under warranty. There are a million like new refurbished Air Mac books on groupon. In my opinion Apple knows these are defective. They break and get refurbished. Apple has really changed and in my opinion is now low quality and uncaring.
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ID
#2287406 Review #2287406 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Defective screen
Loss
$1223
Preferred solution
Full refund

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Verified Reviewer

Best Buy - Defective Apple computer

1.0
Details
Bought Mac Air book. 75 days later the screen cracked. Best buy won't refund or replace. Called Apple they said it's best buys issue. You are left with a defective product and no recourse. Apple has removed customer reviews from it own site. Best buy changed since a new CEO was brought in. They don't care about you.

User's recommendation: Beware ,. If you buy an apple product and have a problem they tell you to call Apple.

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ID
#2287397 Review #2287397 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Terrible customer service
Loss
$1223
Preferred solution
Full refund

Ebay - Refund

I just wanted a refund I Accidentally purchased an item from a seller and Im not sure if hes willing to return a refund he never even shipped it I even started a cancel literally with in the same hour
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1 comment
Anonymous
#1899106

There's no such thing as accidentally purchasing anything on eBay. You should work things out with your seller.

ID
#2076476 Review #2076476 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Loss
$333
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Ebay - Damaged item and abusive buyer

1.0
Details
Ebay - Damaged item and abusive buyer
Buyer wrongly claimed refund as item not as described, although everything was as I described He just could not log out from iCloud set on my laptop yet every made me pay back After 2 weeks he returned my laptop damaged, when I contacted him he said this is how he got it, but he never claimed of any physical damage, only software issue iMac is damaged and he is not responding Why you are so not right with seller, why u refunded him quickly even before my item returned ? I ask to get my laptop as it was or money back and never let this buyer trade.
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ID
#2070315 Review #2070315 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Cant get you on phone
Loss
$184
Preferred solution
Full refund

Mercari - Return and response

1.0
Details
Mercari - Return and response
Mercari - Return and response
Mercari - Return and response
My complaint is the seller I bought from sent me a item that she sold to Me misrepresented and was not what she advertised. She was selling a MacBook Air 2019 in original box and what I got was a MacBook Air 2017 with no original box. I am fed up with waiting and feel violated from company and seller. I have been begging for a return label and refund for the past two days because of this scam. She did not send me a MacBook Air 2019 she sent me a MacBook Air 2017, which is mal advertisement and against the policy for Mercari. Item ID is m744********, also seller admitted it and said she will refund me and apologized as well.

User's recommendation: Be careful from scammers.

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1 comment
Mira H
#1895998

Mecari are rip offs when it comes to buyers. They release our money to Sellers if the item damage or not recieved

ID
#2065772 Review #2065772 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • Money back guarantee
Cons
  • Bad response
  • Never able to talk to a live customer service person
  • Customer service sucks
Loss
$792
Preferred solution
Full refund

Ubreakifix - They never replaced a battery

1.0
Details
i submitted my computer for a battery replacement. they said they did. it never worked with the new battery. they said i should use my laptop from now on as a desktop was the only option they gave me. i took it somewhere else and they immediately said it was a battery problem. they replaced the battery and it now works. i paid the same price, twice, for the exact same problem. ubreakifix does not fix anything. ubreakifix are lairs. avoid this company at all costs. they take no responsibility for the problems that THEY create. i think their stores are a front for something else, not computer repairs. dont be fooled by their appearance

User's recommendation: AVOID ubreakifix AT ALL COST TO YOURSELF.

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ID
#2047049 Review #2047049 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Apple Macbook Air Laptop
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
1.0
Details
Apple - Lost shipment
On June 15th, I ordered a Macbook Air using Apple's online store, as all stores in my area are currently closed due to COVID. The product was "delivered" via FedEx Ground on June 23rd however I never received it. I promptly called Apple customer service to file a claim...
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ID
#2023310 Review #2023310 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • Big name
Cons
  • Impossible to get in touch with
  • Expensive
  • Poor customer service
Loss
$982
Preferred solution
Full refund

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Verified Reviewer

Groupon - I would like to send this back and receive another one

I purchased two Apple laptops (MacBook Air 11.6 in). One of the track pads isnt functioning properly. I would like to send it back and receive another in its place.
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ID
#2015330 Review #2015330 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Nonfunctioning call back option
Preferred solution
Exchange

Apple Reviews

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Verified Buyer

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Offerup - I don't think seller has shipped item

Offerup - I don't think seller has shipped item
Offerup - I don't think seller has shipped item
Offerup - I don't think seller has shipped item
I purchased item on May 10th, 2020 and it shows in my bank account money was charged but I havent received a confirmation from seller to track my package. I got an notification that you reminded seller to ship package ASAP but still no response. What do I do? Was this a scam how do I get my money back?
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ID
#1923911 Review #1923911 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • I dont know until i get my money back
Cons
  • No over the phone customer service
Loss
$340
Preferred solution
Full refund

Groupon - Stole my Federal Student Aid Money

1.0
Details
Groupon - Stole my Federal Student Aid Money
I purchased a refurbished MacBook from Groupon and what I received was a laptop that had NOT been refurbished and had security software and locks on it belonging to a school district in Illinois. Groupon told me they would deposit $53 Groupon Bucks in my account and I could keep the laptop. First off, I paid $268. Second, it's basically a really nice doorstop with someones security lock on it. After arguing with these idiots all day demanding that they overnight me what I paid for as they were guilty of fraud...they deleted my account, emailed me all my unused vouchers and suddenly really wanted me to return the laptop for a refund. At this point I'm REALLY pissed and have told them they need to go get a *** job cleaning toilets because that's obviously all they're qualified for. I had also proceeded to file a fraud complaint with the federal Trade Commission just prior to their suddenly wanting this computer back so badly. additionally, they removed two separate posts I made to their Facebook page warning other consumers of their dishonest dealings and refusal to immediately ship me what I paid for via overnight delivery. At this point, I suspect that the laptop may be stolen and that Groupon knew it was not functional. I have contacted police in the town who's school district appeared as the registered owner when I attempted to set the computer up.
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1 comment
Elberta
#1765754

Oh my gosh. You need an attorney.

The is theft. And, obviously, the computer was stolen.

try this: write a letter - a CERTIFIED LETTER, RETURN RECEIPT REQUESTED - to: Contact Groupon Customer Service Mailing Address: Groupon, Inc. 600 West Chicago Avenue Chicago, Illinois 60654 United States Phone: (800) 952-**** All Groupon Contacts

ID
#1637840 Review #1637840 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Refused to overnight what i paid for to fix their incompetency
  • Sent me laptop that is likely stolen
  • Censored my warnings to other consumers
Reason of review
Fraudulent advertising, product not as described, uncooperative customer service, censorship of my right to warn others of my experience
Loss
$500
Preferred solution
written apologies from all customer service people involved, donation to educational scholarship fund for underprivileged youth, donation of 10 laptops to a school of choice, overnight me a functioning laptop, public apology & admit of censorship on FB

Tophatter - Cancellation

My granddaughter had my phone and ordered a apple MacBook with my consent and I requested a refund I’m frustrated at the fact that I can’t speak with a live person, this happen before it was only 5 dollars but I never received a refund , but this order is a big deal because it’s 130 dollars I need my money , I don’t trust tophatter please help
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ID
#1551833 Review #1551833 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop

Letgo - Reporting stolen item that was sold

I'm reporting a fraudulent account on your website and wondering if it is possible to either receive a new laptop and /or refund for the amount requested.
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ID
#1445753 Review #1445753 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Reason of review
Problems with payment
Loss
$946
Preferred solution
full refund of that amount for college expenses.
2.8
Details
I recently purchased a MacBook Air only to receive it an find that. 1. The power cords and adaptors weren’t even made for North America, but in fact, were for Europe, Asia and South America. Apparently they knew about this problem, but couldn’t be bothered to let those...
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ID
#1445634 Review #1445634 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Advertised vs delivered
  • Product was not as advertised
  • Final product wasnas advertised
Reason of review
Not as described/ advertised
1.0
Details
2014 Macbook air. Not even a year later, and almost $1000 later, the entire logic board needs to be replaced. I was told by tech professionals that the computer itself was faulty and sold to me faulty. Gazelle said it isn't their problem after 30 days. OH AND THEY DO...
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ID
#1328516 Review #1328516 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Scamming
  • Limited customer service
  • False advertising
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund