Apple Macbook Pro Laptop Reviews and Complaints
Apple Macbook Pro Laptop Photos
Groupon - Return
The laptop I purchased said it was scratch and dent. I got it only to find out it was 2011 version and wouldnt do anything. I bought scratch and dent a few years ago and that one was newer than this. It was terrible. It said free returns within 30 days. Groupon refused and I asked to escalate to a manager. Still no response after 2 weeks and I have reescalated multiple times.
User's recommendation: Don’t purchase their laptops.
ID
Product
Apple Macbook Pro Laptop
Pros
- It a con no pros at all
Cons
- Still did not return my money
Loss
$800
Preferred solution
Full refund
Groupon - Never received my package
Never record my package Id like to be refunded I paid $536.00 via credit card ending with 6348 please refund back to my card.
User's recommendation: Don’t buy from groupon.
ID
Product
Apple Macbook Pro Laptop
Pros
- No have costumer phone number
Cons
- Inconsistent shipping
Loss
$536
Preferred solution
Full refund
Affirm - Problem with Apple
You have created a nightmare. You have 18 day time period on card. Apple had 30 day wait fir MacBook pros 2020. You cancelled my first loan before it could ship! Apple can Not sub with new loan card your rep said I needed to buy. Then you charged me 200.00 down payment the second time! Apple can't use another card on orders done through your company! So they said all I could do was reorder and wait another 30 days which brings me back to your 18 day time period. No one is going to get a Mac through you!!!!! Someone needs to take ownership in your Mac business department and fix this mess. You stole my money! I have to wait 3 to 7 days for my refund of a payment you should have known your Apple partner would not accept.
User's recommendation: Be careful buying Apple products with them as loan expires before Apple shipment causes headache and 30 day delay!
1 comment
ID
Product
Apple Macbook Pro Laptop
Cons
- Impossible to complete purchase
Loss
$200
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCraigslist - Fraud
I was scammed on September 8th by a producer on Craigslist! I sent him $475 for a MacBook Pro that he never sent, we were supposed to meet but due too how far he stayed he told me he would ship it, but he never did and blocked my number and won't send my money back!
User's recommendation: Don’t get on Craigslist.
ID
Product
Apple Macbook Pro Laptop
Pros
- Reach out to customers
Cons
- Difficult to reach anyone to resolve
- Only way to reply is email
Loss
$475
Preferred solution
Full refund
Paypal - Cant log in and payment is atill on hold
When I go to pay pal to pay for my stuff on Ebay it wont let me
ID
Product
Apple Macbook Pro Laptop
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I placed an order #806264****45 to be delivered to a UPS store. I arrived at the UPS store and was told my package was missing even though it was shown as delivered and signed. I was instructed to call UPS customer service. I called and was instructed to make a missing...
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ID
Location
Allen, Texas
Product
Apple Macbook Pro Laptop
Loss
$2000
Preferred solution
Full refund
In 2016, I received financing to create my own business. This is a dream I've been working on for over 20 years and one could say for all of my life. I heavily invested in Apple products because up to that point they had been extremely reliable. In 2018, I bought a new...
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ID
Product
Apple Macbook Pro Laptop
Pros
- Keyboard
Cons
- Everything else
Loss
$75
Preferred solution
Full refund
Tophatter - I want all my refund back on my card
Company refusing to answer phone and refund my money
User's recommendation: Horrible company with many traps.
ID
Product
Apple Macbook Pro Laptop
Loss
$328
Preferred solution
Full refund
Ioffer - I bought an item MacBook an it was a scam
Scam on item I bought. And never got what owner promised. Want my money back. Besides card was stolen and used without permission.
User's recommendation: Don't use this company.....
ID
Product
Apple Macbook Pro Laptop
Cons
- Terrible service
Loss
$224
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDigg Store - POOR Quality and poor service
Ordered an old mac pro it was ok for a week then overheats and screen shuts down after an hour way too late to return. 2. i ordered a back up camera never worked contacted them sent an email with no return shipping label as they said they included in email so i contacted them again refused to refund my money STAY AWAY DO NOT DO NOT BUY from them!!!
User's recommendation: DO NOT BUY rom them!!!
ID
Product
Apple Macbook Pro Laptop
Pros
- Cheap
Cons
- Misleading products
- Old
Loss
$400
Preferred solution
Full refund
SquareTrade - Do not do business with this company
I brought a MacBook Pro with 1TB SSD drive which the seller swapped out the drive. Originally it was a 500GB SSD drive in the laptop. I paid for on EBay and brought SquareTrade insurance on 1TB drive. The Laptop still had AppleCare but since the hard drive was swapped it void the AppleCare. Customer Care at Apple went to base for me and repaired the laptop but replace my 1TB SSD with a 500GB drive. I put in a claim to either repair or replace the damaged SSD, or even pay for a 500GB drive. I won the claim but they wanted me to send in my laptop I just got fixed in order to replace or repair my drive...? Long store short, I still have the damage drive and my claim was not honored!
ID
Product
Apple Macbook Pro Laptop
Cons
- Would not honor my policy
- I did not get what i paid for
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Replace or pay for 500 SSD drive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOfferup - Help with transactions
hello I'm requesting some help I have like a person does offering MacBook Pro 15in and I did put it on offer a 500 which was what they were asking for. however when I did the offer and he responded Yes and. I got my shipping address and now I cannot see the offer or the post.
ID
Product
Apple Macbook Pro Laptop
Pros
- Nice app
Cons
- Sale was canceled after i sent item so no payment and no item
- No over the phone customer service
Reason of review
Problems with payment
Phobio - I came to believe this is scam
Same experience as anybody else. Got a quote for $650 but they claim the screen was malfunctioning (which it wasn't) and reduced it to $230. After a complaint Phobio sent me a blurry picture of the damaged screen, and I am not really sure what it shows. Attached here. There are too many identical cases, this is clearly Phobio operating pattern/scam, Apple should drop them as soon as possible to avoid damaging their own reputation. Eventually, I rejected the trade in with Apple and hoping to get the computer back in the same shape as it was sent.
ID
Product
Apple Macbook Pro Laptop
Cons
- Bad company to deal with not trustworthy
Craigslist - Scammed
Scammed out of $400 on Craigslist and I need to get my money back
ID
Product
Apple Macbook Pro Laptop
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Brandsmart Usa - I bought yesterday a laptop from you and today I saw it 300 less at best buy
I bought yesterday a Mac book pro Touch Bar from you guys and Best Buy has it for 300 less I just want the difference back price match
ID
Location
Orlando, Florida
Product
Apple Macbook Pro Laptop
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Price reduction
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Maybe if you didn't have trash credit purchasing this might not have been such a hassle.