Product: Apple Repair Clear all filters (22 of 22 reviews match)
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Just been to the Apple Store in Braehead Glasgow with my Powerbeats 2 headphones - purchased in June 2015 - the bud housing on the left side has broken off. Feedback from the Store is i broke it so my problem, not theirs. I know that the headphones suffered no shock or...
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3.3
Product
Apple Repair
I liked
  • Products
#811572
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I sent the Ipad Mini 2 for repair to apple because of broken glass. While making a ticket (it was still under warranty) they downloaded software to my ipad and it found problem with battery. I made notes in the ticket to give me an estimate for broken glass. They sent...
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Anonymous
Anonymous

LoserJust an FYI

1.7
Product
Apple Repair
I didn't like
  • Customer service
#805285
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I have a brand new iphone 6S Plus ordered from Sprint. It is dead after more than two weeks. I stop by Apple Store for a repair. The technician there told me they have to ship it to Service Center in CA for further diagnostic. After more than a week, Apple Store call...
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Anonymous
Anonymous

I am having them exact same issue. Apple store told me the same thing. Phone is 3 months old battery died and wont turnback on. Apple said added circuitry via a modification. ...

Anonymous
Anonymous

I'm confused, did you or did you not take the issue up with someone at Sprint?

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Apple Repair
#746053
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Apple Repair Review

#799255
1.3
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*** poor customer service, impossible to book 'genius' actually, thickie bar appointment. I went, just to be told they wouldn't look at my phone as I had the screen replaced. Had Apple charged a reasonable price for screen replacements and had I been able to book repair, I would have gladly used them. I've had enough of poor support and lock in, I'm going android.
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One of 36 imacs I bought would not start up, so I went to the Apple store today. They are rather business un-friendly. I’d have to make an appointment they told me, or buy a special membership that would allow me to bypass the line. We have, what, several hundred macs...
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HashTag
HashTag

Apple is just a HUGE company with billions of dollars that makes them feel they can lie cheat and STEAL without repercussions.

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Apple Repair
#686899
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Apple - Repair Review from Corte Madera, California
Terrible service corte Madera Patrick H. Claimed to be the manager in charge. 0 knowledge of customer service. I carried a desk top from Two parking lots away to be told If I could not be seen I would have to take it home and come back carrying it again. I...
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Anonymous
Anonymous

so, you took your computer into a busy store, without contacting them first to see if they could help you and then got mad when they couldn't? That's the equivalent of walking...

Corte Madera, California
Product
Apple Repair
#649032
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Last year i bought and macbook pro 13 inch retina, after some month use i noticed that i got short on my choice on RAM memory, so i looked up how to upgrade the memory only to find out that it is not upgradable because the memory is solved to the main board . i ask in...
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Anonymous
Anonymous

interesting .. I usually ask for the loyalty department. Explain there incompetence. and then get my product or service (ifthey do not repair in store, I get a new one) they d...

1.0
Product
Apple Repair
I liked
  • Apple in the early days
I didn't like
  • Lack of customer support
#608850
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Brought my apple I-pad air 64GB to the apple store seeking service for an erratic screen. My grandson had cracked this screen 6 months previously. I brought it to a non apple repair store to have the screen replaced. Which was completed w/o incident. Recently it...
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applehater
applehater

I gave him Flippant attitude alright lol

Anonymous
Learn some manners dude

You should know that when you take an Apple device to service with a non-Apple service provider it automatically voids your warranty and Apple has every right to refuse your d...

Product
Apple Repair
I didn't like
  • Customer service
#591231
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I had purchased a 5C from an authorised store on November 16 2013. On 13th November 2014 my screen shattered resulting from mobile falling on the ground. When I went to Apple care service centre, they communicated that the shattering is not covered under service...
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Product
Apple Repair
I didn't like
  • Apple
#558629
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I called Apple Kahala Mall to get an update on my repair. They were supposed to give me a quote on the repair. I was immediately transferred to a call center and then transferred several times for over 45 minutes. I tried several more times to call and the same...
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1.0
Product
Apple Repair
I didn't like
  • Service
#550839
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My partner broke my iPad. He sent it off to be fixed, we paid for it to be fixed and for it to be delivered back to his home address. However two months later it still had not arrived. He called apple and they said they did not have it they didn't know where it was. ...
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3.0
Product
Apple Repair
#549715
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