Product: Apple Technical Support Clear all filters (0 of 9 reviews match)
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Apple customer service has been horrific at best. The automated "assistant" is ineffective and takes way to long. Apple doesn't mind wasting our time at all. I tried 3 times to call my local store because I have a pending service request. The automated assistant put me...
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Anonymous
Dale McKinnon

It appears that the"experts" read from a script.

applehater
applehater

I never liked talking to anyone who called in asking for a senior advisor. Dealing with you C U Next Tuesday's we obviously did not care to hear your whiny voice saying how ho...

2.0
Product
Apple Technical Support
#1195274
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On 02/14/18 I visited the Apple Store in Saddle Creek Germantown to report the volume on my 4 month old iPhone 8+ blanks out during calls where I can’t hear nor be heard during calls. Arsele immediately goes into a defensive spill about not replacing the phone without...
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1.3
Product
Apple Technical Support
I liked
  • An iphone that works
I didn't like
  • Being treated like trash by the store manager mason
#1193072
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Since it was a new laptop which hardly 3 months old I frantically went to apple service centre here in Mumbai who told us that the display has gone since it's not covered for accidents / liquid spill etc I need to bear it . cost was almost the price of a new one for...
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applehater
applehater

So two companies in a different country quoted you similiar pricing and you found someone who did it cheaper; I fail to see how this is Apple's fault. Maybe complain to the ot...

2.4
Product
Apple Technical Support
#957200
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Terrible experience. Been trying to migrate from iMac to MacBook for 3 days. Reps are rude and each one has a different suggestions none that have worked Mac book still not running I ask to speak to supervisor and get disconnected
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gridzbispudvetch
gridzbispudvetch

I want to take on a challenge. I want to see if I can give you better customer support than Apple can. Please describe the problem.Why does this have to be fifty words {{Redac...

Product
Apple Technical Support
#942844
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I change the passcode on my Apple Iphone periodically. Last evening, I changed the passcode (wrote it down in my tablet) and ended up being locked out of my phone because it did not recognize the new code.. After trying six times to access the phone it was completely...
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Product
Apple Technical Support
#791672
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TO HE WHO MIGHHAVE A CONSCIENCE APPLE REFUSES TO GIVE ME ACCESS TO MATERIAL THAT I HAVE PAID FOR. 15 TIMES I HAVE CALLED, 20 OR MORE EMAILS WITHE THE SAME REPLY WHICH IS BASICALLY THAT I AM *** OUT OF LUCK. NO REFUND , NO HELP FROM THE ROBOTS AT THE SUPPORT DESK. I...
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applehater
applehater

Oh yeah, I remember hanging up on you

3.3
Product
Apple Technical Support
I didn't like
  • Lack of customer support
  • Customer service
#650442
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Featured
Apple - No customer support for Ipod
Today I turned on my Ipod which I had not used in months and found that I am back in the year 1969. At least that is what the calendar on my Ipod tells me. All of my photos also have disappeared. I open up the Itune software and can't even get to the main page to...
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ransom
ransom

You said "I learned long ago not to ever buy products that are not made in USA with free technical support from someone who is a US citizen. Apparently Apple is not that compa...

Anonymous
smarty49

:zzz I googled "wrong date on ipod" and found a solution in less than 5 seconds. In the time it took you to write this you could have done the same. Some effort must be made ...

Product
Apple Technical Support
#446334
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Dear AppleStore, Amsterdam, Following my recent visit to the AppleStore Genius bar in Amsterdam to help resolve a Mac OS X 10.8 upgrade issue with my Mac Mini server (mid 2011), I am annoyed, frustrated and disappointed at the level of customer support I received....
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Product
Apple Technical Support
#442067
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When will Apple Computer put back the features that their IOS updates have taken away??!! As of IOS 5.1, users have lost the ability to see chapter and audio titles in their videos. Also, music videos can no longer be grouped by artist, which means you have to scroll...
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Product
Apple Technical Support
#313451
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