Apple Reviews

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To speak to representative

I once dispute a few payments with my bank, now Im not able to use my bank card to order small things.
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ID
#2689145 Review #2689145 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

I don’t know how to receive my email

When somebody sendsWell somebody sends me something a letter or telephone number or a message I dont know how to receive it from my email
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ID
#2688920 Review #2688920 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
I just need your help

I need to talk to someone about purchasing on my account

Well I called my bank and they say I had a purchase from Apple store for 99.00 and Im trying to see how and I want its canceled what ever its is please
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ID
#2684997 Review #2684997 is a subjective opinion of poster.

Charges not mine

Was being charged for iTunes and I did not have an account didnt order the account just thank fully I got a notification other wise I wouldnt have none about the charges to my credit card

User's recommendation: Be aware of charges to there cards.

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#2678485 Review #2678485 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

RUDE!!!!

Went in to buy an Apple Watch in a predominantly white area me a Latina went to get signed in, the girl (white) let me know she would be right with me finished with the customer and went on to help a (white) man and then when I said hey you skipped me in a joking manner she dryling replied with sorry and then told me I wasnt going to get helped and I should just come back another day. The experience was such a big turn off I have been a loyal customer but if this is how you treat people Ill take my money elsewhere.

User's recommendation: Don’t bother with the Apple store.

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ID
#2678332 Review #2678332 is a subjective opinion of poster.
Preferred solution
The location to be aware of the situation. And a price reduction
New Reviewer

My phone was lost and/or stolen

Lost my phone or been stolen in last night been trying to find it until yesterday and still having trouble
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ID
#2674718 Review #2674718 is a subjective opinion of poster.
Preferred solution
Tracking
New Reviewer

Missing purchased item totally missing from my itunes

Apple - Missing purchased item totally missing from my itunes
Apple - Missing purchased item totally missing from my itunes
Apple - Missing purchased item totally missing from my itunes
Apple - Missing purchased item totally missing from my itunes
There are 4 songs are missing from my purchased song that were purchased in 2020. As i am using all these songs for my classes, it greatly impacted me. Kindly refund me of these purchased made as it is missing form my device totally. Dynamic by BTS, Dingga by Mamamoo, Answer by Ateez, On by BTS
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ID
#2671333 Review #2671333 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund
New Reviewer

Ipod/iTunes help

Need to talk to customer support, I don't weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
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ID
#2670700 Review #2670700 is a subjective opinion of poster.
Preferred solution
Help
New Reviewer

Payment

Payment I didnt authorize issues with my phone::::::;:;:::;;::;;;;;;;;;?????????????????????,(???????$$$$$$$$$$

User's recommendation: Would not recommend.

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ID
#2667320 Review #2667320 is a subjective opinion of poster.
Location
Philadelphia, Tennessee
Loss
$32
Preferred solution
Full refund
New Reviewer

My new Phone is not getting started

My new phone is not getting started. I had brought it recently. After unboxing I tried to make it on. But it's not getting started pls help
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ID
#2665926 Review #2665926 is a subjective opinion of poster.

Amount of 39.30 on my a charge unaware of account unaware of

Payment will be refund to my account in 30 days great customer service it was very nice and pleasant

User's recommendation: Call was great.

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ID
#2664815 Review #2664815 is a subjective opinion of poster.
Location
Rockford, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They wont do anything abt lost money

So many times I have purchased Apple I Tunes cards off Amazon..and they have been already redeemed..Amazon and Apple wont stand behind this product..both places there customer service sucks..both are mulitbillioner companys and they wont stand behind this product..tired of throwing money away
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ID
#2660474 Review #2660474 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue to update my settings to 3rd party cookies.

Apple - Issue to update my settings to 3rd party cookies.
I would like to watch something it seems the browser is blocking 3rd party session cookies which are required for the Kaltura application.
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ID
#2659479 Review #2659479 is a subjective opinion of poster.
Location
Brooklyn, New York

My new iPhone 12 mini is Defective The Screen becomes transparent you can read what’s underneath when pushing the keys other letters pop up instead of the ones are pushing the predictive text is messe

My texting its all messed up the keyboard puts up other letters not the one you push the screen becomes transparent you can see through home screen underneath text messages the predictive text shows up with mixed up Uppercase and lowercase Letters I cant get into more detail because its too hard trying to spell on here everything comes up wrong the phone is defective its a piece of ***

User's recommendation: Don’t get.

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ID
#2657846 Review #2657846 is a subjective opinion of poster.
Cons
  • Sell defective products at times but do not fix them
  • Could have been more help
Preferred solution
Maybe the bigger iPhone 12 not that I talk iPhone 12 mini

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible experience, poor customer service and resolution

Apple - Horrible experience, poor customer service and resolution
Apple - Horrible experience, poor customer service and resolution
Upgraded to latest 12 max pro. Phone was sent 28 of June and was lost by UPS. Tried retrieving at Laurel UPS, phone unavailable. Contacted Apple, wanted to go to the store. They refused, so I cancelled the entire order. Instead, they sent another phone via UPS against my wishes. Had to call Verizon to dispute the contract. It has become a mess, can't upgrade, still unresolved.

User's recommendation: Go to the Apple store do not purchase online.

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ID
#2657732 Review #2657732 is a subjective opinion of poster.
Cons
  • Inefficiency
  • Applecare coverage not worth it
  • Are inflexible and arrogant
Preferred solution
I want a full refund, I want contract null and void with Verizon, and I do not want to be responsible for the second phone they sent. Either that or a major price reduction, and for them to straighten out the mess that was created