Apple Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Apple Watch Series 4 and Apple Xr
Apple’s series 4 watch has an activity app on it that is totally inaccurate. It is always in contact with my Apple Xr phone but enters movement even when I am sitting and/or not even using the watch and/or phone. Like the defective sold after Apple knew it was defective and admitted so in via an article that was published, Apple has been a totally crooked corporation ever since Tim Cook became the head CEO.
Review
Apple complaint
Hello Apple I am Edward Myers I own 8 apple devices 4 Iphones 2 Ipads 1 Ipod and 1 Macbook My apple id was corrupted after updating one of my iphones to ios 12.2 resulting in loss of apps on all devices and when i tried to reset password it gave me error i had to call apple and apple was not helpful at all at fixing they told me to get a new apple id so i tried to make one but it said my email was in use so i contacted apple and they told me to make a new email so i made a new email and made a apple id but now i have loss all the apps including a app that costs over 300 dollars all due to ios 12.2 update
Review
Service
Pros
- That it worked before
Cons
- Lack of answer
- Unprofessional and dishonest
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
I wanted to rent a movie. iTunes asks me for my password (it is very awkward to type; the password shows only last letter so the process is irritating and error prone). I finally managed to enter it. Then it sends a code to my iPhone and tells me to enter it. This was...
View full review
Review
Product
Cons
- User unfriendly design
Reason of review
Can't download/watch movie
Loss
$50
Preferred solution
Let the company propose a solution
Tags
Apple in Bronx, New York - No FaceTime no iMessage no calls
Ever since I updated my phone it doesn’t let me call FaceTime or anything I find this very unfair every iPhone is about 1000 dollars i don’t know why they trying to take money from me when it obvious a software problem , I had several friends that are having the same problem, I try calling apple care but all they doing is trying to charge for a phone I did not mess up . I promise this will be the last time I buy from apple if they don’t fix this problem.
Review
Brought two iPads into have a problem resolved. Arrived on time, no one in store. The service tech was absolutely no help. The tech told my wife and I that we need to resolve our problem ourself. I have read reviews that Apple service centers have bad reputations. We...
View full review
Review
Apple involved employee hacking
Spent over $10,000 on iPhones to continue having the problem over the past two years of hacking, Spoofing is getting worse Apple ID , phone compromise . It seems to be any time I would call for Apple support I would receive numerous calls from Apple while on hold with the Apple advisor removing hacking device. Also many unknown device controls device from cars to homes don’t by or trust apple products through iPhones home is unauthorized smart app against apple has many issues with security think twice .
Review
Service
Reason of review
Poor customer service
When I had logged into My Apple Account with Touch ID, The Touch ID had stopped unlocking my Tablet. I can't remember My Apple ID, Password OR Passcode, cause the Password/Passcode is VERY LONG! I Do K the name on my iPad Tablet, but they won't use my backup Outlook...
View full review
Applecare + rip off
I purchased apple care + with my iphone, the agreement never got linked. I kept calling to confirm I had it. I was told no no no-so when my screen broke I took it in to have it fixed. I paid out of pocket. I found the agreement ID for Apple care + and then I started the refund process. They offered me a gift card really. I said absolutely not. I want a refund for the original Apple care + since it is a rip off. It is Misrepresentation-
Review
Reason of review
Warranty issue
Loss
$199
Preferred solution
Full refund
(decided to post as a review as well from the Verizon page, please excuse the irrelevant info but do focus on the facts about this terrible money hungry company) This is the fault of Apple not Verizon, they are the ones who made your piece of *** phone. You have to...
View full review
Review
Product
Reason of review
Bad quality
Preferred solution
Shut this company down, switch to any other phone manufacturer; seriously just try a new samsung or google and you will thank me.
Apple - Locked Out
I’ve spent a few hours trying to get into my account after unauthorized access. Not only did the three different “second level techs” give me different “solutions”, but none of them called me back as promised AND I AM STILL LOCKED OUT of my iTunes account!!!
Review
Product
Reason of review
Dishonest employees
Preferred solution
Deliver product or service ordered
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Apple did refund the money and issued a credit for a new movie. At this point I am satisfied and have no issues with Apple anymore.