Apple
Reviews and Complaints
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Verified ReviewerFriendly and professional service
Great personnel with professional qualities in helping resolve issues with potential hatching security Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransaction
I'm trying to create a new app and iTunes account, but it doesn't want to work. It says please contact iTunes to finish the transactions.
I don't have money, I'm not working, and I'm a school learner.
- Iphone 6
Preferred solution: Help create new apple and iTune account I don’t have money am a student
User's recommendation: I want to download
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My device blocked
My issue is not fixing
Hello Im Nasra from Tanzania,my device blocked to using Snapchat Im trying to unblock but its seems like the Snapchat cannot unblock,and its because of someone reporting me for no reason,jealous,my account is back but I cant login to this device
User's recommendation: Help to unblock my device
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney that came out account
Money was taken from my account by your entity and I dont know how it happen and I need explanation. And I want to know what this Apple bill is about.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble billed
I got double billed on my payment for HBO Max, which cost me $20 in total when it was only supposed to be $10.
- Great way for easy payment
- Double payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Subscribions
I keep getting billed for unnecessary charges on my new card, which I recently replaced. I'm not seeing what I'm subscribed to on my end, and yet still Apple keeps taking unnecessary funds from my card.
I called for support, which was not much of a help, so to speak. Each day, funds keep being taken from my account, and I'm not being refunded for multiple transactions.
I attached a few images there, and that's not even the few charges that have been taken from my account. There are many others.
- I do not know
Preferred solution: I’d like my full REDUND and also to stop being charged everyday unnecessarily for subscription I know nothing of.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSecurity alert
When I purchased an item on Facebook, I received an alert from Apple saying I had been hacked. I need verification that this, in fact, came from Apple. Let me know, please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was billed twice in November
I'm supposed to get a refund and in December I was billed on the 2th it should be the 3th can you please make the correction
Preferred solution: Full refund
User's recommendation: Be patient and keep trying to get to customer service
Apple.com/bill charges me 16.397 Omani riyals and I want it back please apple refund it to me
I want my money back why should apple charges me extra money from my personal account please I want.
- Iphone
- Iphone
Preferred solution: Full refund
User's recommendation: Do not link your accounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issues with the cell phone
My experience led me to decide to change from iPhone to Samsung or android to me it seems too much of a hassle to do a simple task as changing a password locate an email changing a phone number. You have to go through all this process of a waiting time 3 to 4 days.
Unacceptable as we speak now I have no Apple account. I have half use of an Apple phone on an iPhone so this led me to change and start to use either android or Samsung.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My device is refusing to use watsapp
My device is refusing to use watsapp it says download official watsapp even I download from my App Store it keep saying the same I contacted watsapp recent day so I think its my device refusing my number
User's recommendation: Aple is good all the time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mrmsafrin66@***.com
My phone software update not coming please help me what problems sir me old phone to new phone change after this problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraudulent transaction
Some unknown person is fraudulently using my bank details to purchase items from your store today 28th December 2025 from Nigeria to the tune of 553,333naira.Please kindly help me stop the transaction and help me with a refund.My account details are .023252**** Wema bank Nigeria. Thanks.
Preferred solution: Full refund
Needs to be less mean.
WTF man! Like why? YoU mUsT nEeD aN iClOuD aCcOuNt To PrOcEeD just to go to the home app like wtf apple
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBest info on solving the issue
best customer service experience.thank you ...good work helpfull thank you thank you thank you and again thank you
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They steal you identity and use it to funnel money through the app store. Nothing new there.