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I recently found that an audiobook that I purchased from iTunes was incomplete. Missing the last 13 minutes of content. I just spent the last two hours on the phone with Apple. I was informed by a Senior Advisor from iTunes that Apple is not responsible for missing...
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1.7
Product
#1067858
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Apple - Iphone discoloration
Apple - Iphone discoloration
Apple - Iphone discoloration
Apple - Iphone discoloration
Apple - Iphone discoloration
Do not buy anything from this company if you want it to stay nice for long. I have owned several iPhones, a pair of Beats headphones, and a pair of AirPods and they all start to lose color after a few months. My black iPhone 7 is white in the corners, my airpods...
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Anonymous
Andy

Your upset that your product has dust on it? Sounds like a hard life..

1.8
I didn't like
  • Quality
#1065468
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I have been a user of Apple products since the ‘90s. In the last 7 years we have bought: 3 iMac’s, MacBook Air, iPad, 5 iPhones, 2 Apple TVs, 2 Apple Watches and numerous drives, time capsule, and accessories. To say that we are fans of Apple would be an...
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1.5
I liked
  • Graphics
I didn't like
  • Selling defective merchandise
  • Defective product poor support
  • Support
#1061272
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Apple Customer Care Review

Apple
#930700
1.3
Details
Man hating Rude *** at the Lloyd Center store in Portland. The new OS 10 sucks. I hate this company they are arrogant Rude and act like their *** dont stink! Who ever heard of making an appointment to ask a simple question about this overpriced junk. I'm done I'm going to get another carrier. A pox on Apple its a bad company! Agree with you trumped up *** G-D we have no choice.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
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Apple Customer Care Review

Apple
#900327
3.5
Details
Overall pleased with the previous operation of my MacBook Pro, but the first time I have an issue, I get zero support from Apple's "customer service" team. Apple just lost a very loyal customer today. #cutandrunat1stproblem
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

Apple Iphone 6s Plus Cell Phone Review

Apple
#886340
I've had my phone for less then a year. My screen is pink now and purples some other time if not green. Went to get it looked at because it's still under warranty. They said is a screen problem the warranty doesn't cover that. I have to pay $100 to get it fix. And that's with apple care.
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Apple Sales Representative Review

Apple
#865680
Apple will never receive anything from the 5,000 of us at our 36-acre complex. The purchase we have here was a lemon and the rep rambled so quickly it was impossible to understand the poor little amount of English he might know. Apple's rep also said we had to ask him the security questions!!! SO ludicrous.
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registered12345 My 13'' macbook air is been hanging too much recently. Also a virus was detected which is not expected from Apple laptops. I would like to return my laptop Kindly contact: 9876779966 On 18th may 2017, while i was shutting down the laptop, the screen...
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#1049218
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In the past I have created seven photo books through my photos application on my iMac. This last book was a freaking NIGHTMARE. I am warning others NOT to attempt to use this product it is awful. 1. I spent 9 days putting this book together, there were more than 750...
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2.1
I didn't like
  • Not being able to create a photo book project
#1025324
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I am in the process of creating a photo book via my the Apple store. This is the biggest piece of *** I have ever worked with. When you click on the photos...often, nothing! When you try to change the font, often nothing. It has crashed on me 9 times before I wrote...
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#1023593
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The new "thinner" Macbook Pro (2016, with Touchbar) has lots of Keyboard issues. The newly designed Keys are getting stuck, and Apple store employees say that its a known issue. Beware before you throw $3,500 down the drain! On top of that, the Apple Store "Genius Bar"...
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applehater
applehater

We never cared about our customers. Only laughed at how *** they were for overpaying for the products.

1.9
I liked
  • Clean design
I didn't like
  • Apple lack of customer support
  • Does not care about customer satisfaction
  • Durability of product over time
#1019385
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I have already raised my issue within your organisation, but I feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem. Here is what happened: reported sparking usb plugs getting some bad static shocks,this was reported...
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applehater
applehater

You're not having shock issues with the USB ports. They don't provide enough power to supply "sparks". You're also not addressing Apple, the company, only readers like myself ...

1.0
I liked
  • Staff trained to save apple face and money
I didn't like
  • Serious electrical shock usb ports being ignored
#1011184
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I am very unhappy with the iphone 5 repair program. Having problems with my refurbished iphone I found the battery replacement program website. I entered my serial number and my phone was eligible for the program. I call Apple store and they said I would have to come...
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applehater
applehater

If you entered your phone's serial number on the website you are given three choices: go to Apple Store, go to AASP (Authorized service centers) or Mail-in option through Appl...

#1006099
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my wife is 80 years old.she has 2 ipads. that she can not use.I bought her a new one about a year ago.she forgot her user name (email account) and password.her I pads are her only enjoyment.i have been on the phone and computer with apple support for 2 weeks now trying...
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applehater
applehater

So your wife forgot her user name and password and you expect someone to pull it out of their rear to fix it for you? Awe snowflake, that's not how anything works.

Anonymous
Anonymous

THANK YOU FOR THIS SITE.THIS IS VERY HELPFUL TO CONSUMERS.THANK YOU FOR ALL YOUR HARD WORK.GOD BLESS AMERICA,

4.3
I didn't like
  • Able to reset my wifes apple id and password
#1004092
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