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After years using android, I finally decided to buy an IPhone since my friends would always tell me how worth it was. I’m from Brazil, and buying an IPhone isn’t that cheap when compared to other countries, but I was ready to give it a shot. I bought the IPhone 8 back...
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2.6
#1408148
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Apple - Theft

Was meeting guy off site letgo .he stole my cell Iphone..can he be located?,This happened yesterday..went by the name Tyjuan Jones. Thanks Judy Corley
4.3
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#1405148
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Apple in Buford, Georgia - IPhone xr screen protector

My daughter just purchased an iPhone xr from Apple she paid $40.00 to have them install a screen protector. They use a machine less than a week later the screen protector cracked without any pressure on the phone. Apple said NOT OUR PROBLEM contact Belkin who conveniently does not have inventory to replace because all their inventory is in Apple stores. What a crock DO NOT pay Apple $40.00 they don’t care or back what they sell
2.6
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Diversity of Products or Services
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Value for money
Warranty
#1396514
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Like many, many people I had problems downloading iTunes from the Microsoft store. I wrote to Tim Cook (CEO) asking the reason for this new policy and what was Apple going to do for all the people who had problems. Even pointing out that this was NOT a tech support...
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1.3
I didn't like
  • Flat refusal to listen to or communicate with customers
#1396175
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My wife has an iPhone 6 that she wound up dropping from waist height at which point the screen went black. She was unable to turn it back on and when she plugged it into a charger the screen showed an image of a depleted battery but no matter how long it was plugged in...
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NervousSiameseFightingFish
NervousSiameseFightingFish

Failing to see how this is Apple’s fault. You broke the service contract which clearly states that using an non authorized Apple provider/parts would void your warranty.

Anonymous
Anonymous

Maybe you shouldnt have been cheap and got a third party to replace the battery.

1.0
I didn't like
  • No customer service
#1393507
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I have 3 apple iPhone 6s called Apple to get appointment to service the phones and replace the batteries. Spent forever on the telephone getting the run around about what Apple could do and when they could do it. Only called because I could not make a future...
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h.kitchener
h.kitchener

Why not just go to Amazon.com and buy a replacement battery and put it in yourself? Costs you something like $30 or less. It is not rocket science to replace those batteries.

2.1
I didn't like
  • Lack of understanding of customer needs
  • Not honouring warranty policies
  • Lack of support from apple
#1389209
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I hope that not all of your employees act like this on Line During a Face Book encounter.... The person says he / she works at Apple? this person has been reported to the "Face Book Community" on several occasions, under 2 different "Names", this person has threatened...
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#1385328
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Mandatory upgrade on apple iPhone, and it crashes my aol email. Was working fine before the upgrade. Causes total chaos with my work, personal email, everything. Thank you so much for making me spend my time trying to fix your problem, Apple. I am writing more words...
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4.0
#1381742
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Apple - Madeoff ain't got nuthin on these guys.
I guess I'm only 85 years old so I've got a lot to learn. I've been thru four wars and been scammed by some really bad people so I thought by now I was pretty street smart. I thought companies like Apple Corp. were beyond corruption and abomination, well I guess I sure...
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Anonymous
Deadpool

hahahahahahahahaha! you said trap.

2.5
I liked
  • Good tech support but rarely used
I didn't like
  • Integrity
#1378655
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One week ago I got the new iPhone Xs and so far it's a cool, new device, but there is an issue with it. About five days in with my brand new iPhone, it became evident that my device was having issues connecting to WiFi properly. Upon arriving home, the device connects...
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3.3
#1370276
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