Crooked company. I have an Otterbox cover and a magnetic square on the back of my case with no damage to case.
The back glass is cracked and they won’t replace it. They want $399 to do it and say tough luck. They screw people on the pricing and then screw you with the service. I’ve had 6 iPads, 4 iPhones, AirPods, and pencil without problem.
This is how you treat a loyal customer? I’ll go back to Android
Reason of review: Damaged or defective.
Monetary Loss: $700.
Preferred solution: Price reduction.
Apple Cons: Rip people off and do not care, Lack of empathy, Disservice and false allegations on customers.