Contact Information

You can contact the customer service of Apple calling Apple's phone numbers.

Toll-Free Number:

  • (800) 694-7466 U.S. iPhone technical support

Corporate And Government Sales:

  • (877) 412-7753 Apple Enterprise Sales
  • (877) 418-2573 Apple Government Sales

Corporate Office:

  • (408) 996-1010

North American Corporate Contacts:

  • (408) 974-2042 Apple Media Helpline
  • (888) 840-8433 Apple Software Upgrade Center
  • (800) 538-9696 Reseller Referral (Resellers, Trainers, Consultants)

Product And Services Support:

  • (877) 233-8552 Apple Cash and person to person payments
  • (800) 442-4000 Beats support
  • (800) 761-0880 Brazil
  • (800) 263-3394 Canada (English and French)
  • (877) 204-3930 For people with hearing or vision impairment
  • (866) 676-5682 Mexico
  • (800) 694-7466 U.S. iPhone technical support
  • (800) 275-2273 U.S. iPod, Mac and iPad technical support

Sales And Product Inquiries:

  • (800) 692-7753 Apple Online Store and Order Status For US, Canada and Mexico
  • (800) 854-3680 Store For Business

Sales For Education:

  • (800) 780-5009 Apple Store for Education Institutions

Support For Education:

  • (800) 800-2775
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Currently you can call only US numbers.

Apple Website:

Apple Online Chat:

Corporate Office Address:

Apple Inc.
One Apple Park Way
Cupertino, California 95014
United States

Other Info:

Email support is available for iTunes Store and Apple Photo Services only.

Help in Social Networks:

Apple Rating and Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Apple Customer Service Calls

116 TOTAL
CALLS
28% SUCCESSFUL
CONNECTIONS
04:01 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Apple to Ask about:

Payments and Charges Question:

  • “ITunes billing”
  • “Charges”
  • “Billing inquiries”

Product/ Service Question:

  • “My iphone broken”
  • “IPhone is defective”
  • “Food”

Account Question:

  • “Cannot login”
  • “About 2 months trying to change password!!!! I can't download app for my taxes!!!!” , Review # 2047735
  • “To recover my Apple Music from my iCloud from an old account”

Request for Information Question:

  • “My Apple ID I do not remember”
  • “IPhone fccid verification”
  • “Checking on my password” , Review # 1901903

Refund Question:

  • “I am having trouble getting a refund on phone I”
  • “Refund back on my credit card” , Review # 1997784
  • “Refund”

Activation/ Cancellation Question:

  • “Activation lock”
  • “I want to unsubscribe from an app”

Cards Question:

  • “Forgot pin number”
  • “I would like to get my money back that they took off my card of $200.00” , Review # 1425255

Shipping and Delivery Question:

  • “Find tracking number”

Return/ Replace Question:

  • “Track replacement AirPods”

Employment Question:

  • “Detection of fraudulent debit from my master card from Nigeria. I called my bank in Nigeria to decline it because I did not authorize it and my card May have been compromised yet I still got the deduction today after I escalated it yesterday! Refund”

Other Question:

  • “I lost my phone”
  • “ICloud issue”
  • “Yes”

About

Apple Terms of Service
To read more: https://www.apple.com/legal/internet-services/terms/site.html
Apple Privacy Policy
To read more: https://www.apple.com/privacy/
Top Apple Services

Customer Care, Repair, Technical Support

Top Apple Products

Cell Phone, Laptop, Iphone 6 Cell Phone

Apple Pros and Cons

Pros: Apple in the early days, Clean design, Design, That it worked before, Technology

Cons: Poor customer service, Lack of answer, Lack of support from apple, Apple lack of customer support, Selling defective merchandise

Related Companies

Icloud, Apple Pay

Summary

Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.

Apple reviews and complaints

Apple is ranked 228 out of 1786 in Appliances and Electronics category

Area Served

USA, Europe

Payment Methods

VISA

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