Contact Apple Customer Service
Apple Phone Numbers and Emails
Toll-Free Number:
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(800) 263-3394Canada (English and French)
Customer Service:
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(800) 442-4000Beats Support
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(866) 902-7144Business Manager
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(866) 676-5682Mexico Location
Apple Emails:
How to Contact Apple Support?
Most Popular Number:
| Total calls: 3 764 | Issues resolved: 236 | Last call: Jan 26, 2025 |
Apple Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 45% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 45% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Apple mainly because of account, product/ service, payments and charges.
32% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Apple is product-security@apple.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Apple Website:
Apple Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PT):
Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 9:00am - 6:00pm
Apple Customer Service Reviews
didn't help me just said let them know if apple contacted me and fixed the issue and if I wanted to let others know about my problem.
Two days left I dropped email to Apple customer service about my issue, but I have not received back any solution from Apple very, very disappointed again and frustrated. It makes me more sad 
The person I talked with was very helpful and very pleasant thank you. Also I didnt have to wait very long at all
How Good is Apple's Customer Service?
Summary of Apple Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple?
Account Question:
- “I’m having trouble login into my account so I would love you to assist me to get back into my account”
- “Can log in to mac book pro”
- “Apple ID not active”
Payments and Charges Question:
- “Payment method problem”
- “I got a debit from Apple that wasn’t Initiated by me”
- “Charge”
Product/ Service Question:
- “Facing problem with mobile”
- “Ur employee working in Chennai office cheeted me”
- “One of the employee working in Chennai office cheeted me not giving my money”
Request for Information Question:
- “To check reality”
- “Support”
- “Help me!!!!”
Activation/ Cancellation Question:
- “Activation lock problem”
- “I want to cancel one subscription”
- “Cancel a subcription”
Cards Question:
- “Unable to add card to apple pay”
- “Because 197 was used off my card today and I have to be In Ohio in 2 days please return my money”
- “Gift card”
Website/ Application Question:
- “Cannot put in a app Keychain mest up”
- “My hi phone can download app on App Store so I want ask to contract iTunes”
- “I can’t remove an app after force quit and shutting down and restart , still says extensions are open on MacBook air”
Refund Question:
- “Refund for unused media service”
- “Refund”
- “Want refund”
Return/ Replace Question:
- “Need to change Apple password on laptop”
- “Changing my iCloud account or Apple account email address”
- “Posward not change”
Staff Question:
- “IOS intruder”
- “My cell phone can’t service best”
- “Customer service complaint”
Shipping and Delivery Question:
- “Location problem not allowing me to login”
- “Tracking”
- “I will forget the password”
Employment Question:
- “For job in apples”
- “Job”
Other Question:
- “Lost iPad Air”
- “I can't back up my data after factory reset”
- “My iPhone”
Compare Apple Customer Service To
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