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Contact Apple Customer Service

Apple Phone Numbers and Emails

Toll-Free Number:

  • (800) 263-3394
    Canada (English and French)
Call customer service
Send Message

Customer Service:

  • (800) 442-4000
    Beats Support
  • (866) 902-7144
    Business Manager
  • (866) 676-5682
    Mexico Location
  • (800) 538-9696
    Resellers, Trainers, Consultants
  • (888) 840-8433
    Software Upgrade Center

Accessibility:

  • (877) 204-3930
    United States
  • +61 130 036 5083
    Australia
  • +86 400 619 8141
    China (Mandarin Only)
  • +44 800 048 0754
    United Kingdom

Accounting/ Billing:

  • (877) 233-8552
    Apple Cash and Person to Person Payments

Headquarters:

  • (408) 996-1010

Investors/ Franchasing:

  • (408) 974-3123

Media:

  • (408) 974-2042

Sales/ Reservations:

  • (877) 418-2573
    Apple Government Sales
  • (800) 780-5009
    Education Customers
  • (877) 412-7753
    Enterprise Sales
  • (800) 692-7753
    Online Store
  • (800) 854-3680
    Store For Business
  • (800) 800-2775
    Store For Education Institutions

Technical Support:

  • (800) 275-2273

Apple Emails:

Accessibility
Complaints/ Feedback
Apple TV+ and Fitness+ Content Dispute
Customer Service
Apple TV App Support, Report a Security or Privacy Vulnerability
Legal
Apple TLD Counsel, DMCA Inquiries, Government and Law Enforcement
Media
Is this your business?

How to Contact Apple Support?

Most Popular Number:

(800) 263-3394
Canada (English and French)
Total calls: 4 628 Issues resolved: 290 Last call: May 14, 2025
author avatar
PissedConsumer Reporter

You can contact Apple by phone if you prefer to speak with a representative. The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and online communities.

The company`s customer service 24/7 phone number in the United States is (800) APL-CARE, or 800-275-2273. There are many other phone numbers listed on the Apple website for different countries.

To reach Apple live chat support, start on the company’s contact page. On the Apple help page, scroll down and look for the ways to contact the support representatives. One of those options will be a link to the company customer service chat. You can also go straight to the chat support through the Get Support page on the main page of the website. You'll have to select the issue you want to discuss with the support. Once you're done with the menu, you’ll be presented with options on how to proceed. One of those options will be the Apple help chat.

Apple’s customer service email address for complaints or concerns is not published on any service pages. Instead, customers are required to contact the support through phone or by chat. Once you submit your concern over the phone or through support chat, you will likely receive a confirmation from the email. You then have the option to reply to that email for additional Apple support.

Apple doesn’t list its various social media channels as an option for customer service assistance. However, some customers post their feedback or concerns through social media, and the support team replies to their posts.

Apple Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Apple is 8002633394. 50% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.

  • Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.

View full overview ›
PissedConsumer Club

Contact Information

Apple Website:

Apple Help Center:

Corporate Office Address:

Apple Inc.
1 Apple Park Way
Cupertino, California 95014
United States

Other Info (opening hours):

Customer Service Hours (PT):

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm

More contact details

Apple Customer Service Reviews

2.1 / 5
Poor
Augustine B Afx
To fix my account
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I want other apple ld because when l create my Apple ld does not work please give another apple ld p

Sylus Svv
Please help me guys

My phone Appel ID was blocked I try every thing but still I cant solve the problem,please help me to find the solution! thanks

Jayke Mvg
Excellent

quick,efficient & very helpful.Pleasant and easy to get my problem sorted. I would recommend the service to any of my friends

Everlina Ktx
Poor customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

pcould not talk to anyone!!! called all day.

very disappointed. My phone is deactivated. All I needed was help with my apple ID password.

That's it. Now no one can call me on my phone.

How Good is Apple's Customer Service?

Naaw C
Naaw C
Feels Satisfied | Feb 18, 2025

Good and helpful all ways be there too help us

Read full quote
Lacrystal Eqz
Lacrystal Eqz
Feels Satisfied | Jan 10, 2025

Rep was very helpful and patient

Read full quote
LeRoy S Ycb
LeRoy S Ycb
Feels Disappointed | Dec 09, 2024

I go through Verizon and if you guys are gonna deal with them, I want my money back cause they’re selling used phones and they’re saying they’re brand new house this phone got somebody else’s name when I first got it hooked into it

Read full quote
Arliene Pcy
Arliene Pcy
Feels Satisfied | Oct 09, 2024

Excellent.

Read full quote
Layana Ojq
Layana Ojq
Feels Satisfied | Oct 09, 2024

Very good

Read full quote
Jeorge Upm
Jeorge Upm
Feels Satisfied | Sep 27, 2024

Very well ,

Read full quote

Summary of Apple Customer Service Calls

17.5K TOTAL
CALLS
07:30 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apple?

Account Question:

  • “My apple account is blocked”
  • “I’m trying to create apple accounts but each time I reach the last option, what I will see is account cannot be created at this time”
  • “I cloud account”

Payments and Charges Question:

  • “Make a payment”
  • “Fraudulent activity”
  • “Disputing an transactions”

Product/ Service Question:

  • “Swelling battery”
  • “Storage full”
  • “Broke phone”

Request for Information Question:

  • “Help me!!!!”
  • “Help with new ipad”
  • “Need to talk to a real person to help me”

Activation/ Cancellation Question:

  • “Cancel a subscription”
  • “My Apple TV was canceled”
  • “I cancel some subscription on the Apple and it. They’re still taking money out of my account.”

Cards Question:

  • “My Apple gift card was redeemed at the store”
  • “I scratch my apple card code bad”
  • “I bought a Apple gift card yesterday from store and I found out it wasn’t activated successfully and money was been taking from me”

Refund Question:

  • “I have bought two apple cars and they are used and I need my money back”
  • “Refund”
  • “Refund on app purchase”

Website/ Application Question:

  • “New iPad Message App setup”
  • “Cause I’m paying for all this extra space and I still can’t download the new 18 whatever it is I got us download on the phone”
  • “Necesito actualizar mi WhatsApp y no puedo”

Return/ Replace Question:

  • “I would like to change the payment method for my apple account”
  • “Change my number on the apple account”
  • “Change credit card # for auto pay”

Staff Question:

  • “Customer service”
  • “Service storage”
  • “Poor service”

Shipping and Delivery Question:

  • “Quiero quitar una tarjeta de mis suscripciones”
  • “I having truable with sanding messages Ang trucking locations”
  • “Location problem not allowing me to login”

Employment Question:

  • “For job in apples”
  • “Job”

Other Question:

  • “I had an accident and lost my phone”
  • “My apple Acount has been lock actadentu”
  • “Picture ID on phone”

Compare Apple Customer Service To

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