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Summary of Apple Customer Service Calls

25 TOTAL CALLS
80% SUCCESSFUL CONNECTIONS
04:07 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Apple to Ask about:

Product/ Service quality:

  • “My iphone is brokebn”
  • “My iphone broken”

Other:

  • “Screen not working”
  • “I phone 5s stucked in logo”

About Apple

Top 5 Likes about Apple

Apple in the early days, Clean design, Apple products, Previous itunes app, Phone

Top 5 Dislikes about Apple

Poor customer service, Selling defective merchandise, Lack of support from apple, Lack of answer, Apple lack of customer support

Summary

Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.

Apple reviews and complaints

Apple is ranked 152 out of 2452 in Appliances and Electronics category

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Apple Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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