Contact Apple Customer Service
Apple Phone Numbers and Emails
Toll-Free Number:
-
(800) 694-7466
Retail Store
Customer Service:
-
(800) 442-4000
Beats Support
-
(800) 263-3394
Canada (English and French)
-
(866) 676-5682
Mexico Location
Apple Contact Information
Apple Website:
Apple Online Chat:
Corporate Office Address:
Summary of Apple Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple Customer Service?
Payments and Charges Question:
- “I want to get paper bills”
- “Extra charges on my account”
- “Unauthorized purchase”
Account Question:
- “Locked out of my account”
- “Money coming out of my account that I didn't authorize”
- “Hulu have been taking money out my account and I didn't authorize it and BET plus”
Request for Information Question:
- “Question about my bill and returning money to my account”
- “Need help with email”
- “New I pad mini questions”
Product/ Service Question:
- “My I cloud email isn't working”
- “My phone is not working”
- “My new Phone is not connecting”
Activation/ Cancellation Question:
- “I'm calling too activate a phone”
- “I have a phone I can't activate because I can't remember password”
- “Cancel prime”
Cards Question:
- “Get my simcard out of my apple phone”
- “I am not able update my bank card to iCloud upgrade”
- “Lost credit card, just got replacement with new acct numbers. Cant get new card approved for automatic withdrawal”
Refund Question:
- “Refund”
- “Refund back on my credit card”
- “Indeed refund$9.99 I agree .$0.99cents per month not $9.99”
Return/ Replace Question:
- “Phone user apple warranty. Needs replacement”
- “Return item”
- “Change a schedule appointment”
Staff Question:
- “Complain customer service policy”
- “Poor customer service in west farms mall Apple location”
- “Customer service”
Shipping and Delivery Question:
- “I did not get my card seems as if someone get a hold and is using it”
- “Been two weeks and still haven't gotten my shipment box and also made me drive 2 and a hours there and 2 and a half hours back for nothing I need”
- “IPhone 11pro has not arrived yet.”
Employment Question:
- “Job”
Other Question:
- “My icloud is locked”
- “They are charging me for apple music and I am not registered”
- “Can't get into apps”
About
Customer Care, Repair, Technical Support
Cell Phone, Iphone 6 Cell Phone, Laptop
Pros: Apple in the early days, Clean design, Design, Technology, Phone
Cons: Customer service, Lack of answer, Lack of support from apple, Defective product poor support, Apple lack of customer support
, , , ,
Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.
Apple is ranked 288 out of 2013 in Appliances and Electronics category
USA, Europe, Other, UK
Compare Apple To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
