Contact Information

You can contact the customer service representative of Apple calling Apple's helpline phone numbers.

Toll-Free Number:

  • (800) 694-7466

Apple Government Sales:

  • (877) 418-2573

Beats Support:

  • (800) 442-4000

Customer Service:

  • (800) 263-3394 Canada (English and French)
  • (866) 676-5682 Mexico Location
  • (800) 275-2273
  • (877) 204-3930
  • (877) 233-8552

Headquarters:

  • (877) 412-7753 Enterprise Sales
  • (408) 996-1010

Media Helpline:

  • (408) 974-2042

Reseller Referral:

  • (800) 538-9696 Resellers, Trainers, Consultants

Retail Store:

  • (800) 694-7466

Sales:

  • (800) 854-3680 Store For Business
  • (800) 692-7753 Store for Education
  • (800) 800-2775 Store for Education Institutions

Software Upgrade Center:

  • (888) 840-8433
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does not support this feature.

Currently you can call only US numbers.

Apple Website:

Apple Online Chat:

Corporate Office Address:

Apple Inc.
One Apple Park Way
Cupertino, California 95014
United States

Help in Social Networks:

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Apple Rating Based on 237 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Apple Customer Service Calls

260 TOTAL
CALLS
04:43 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apple Customer Service?

Payments and Charges Question:

  • “Charges”
  • “Unauthorized purchase”
  • “Being charged for a phone on teturned”

Account Question:

  • “ITunes account”
  • “I forgot my Apple ID and password”
  • “Forgot password”

Product/ Service Question:

  • “Game malfunction”
  • “I tubes Not working”
  • “My phone is not working”

Request for Information Question:

  • “How to unlock a paid off phone”
  • “To question Unknown charges on my credit card”
  • “Conplain about a mistake apple did”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel Apple Card”
  • “Cancel weekly premium”

Refund Question:

  • “Refund back on my credit card”
  • “Need to discuss a refund that the support couldn't help. It's a unique situations”
  • “I am having trouble getting a refund on phone I”

Staff Question:

  • “Customer service”
  • “*** service”

Cards Question:

  • “My iPhone XR won't support overseas SIM cards, even though I bought it as "unlocked" in the US”
  • “Add Apple Card”
  • “Forgot pin number”

Return/ Replace Question:

  • “Need to replace my phone”
  • “Air pod replacement charging case”
  • “Track replacement AirPods”

Shipping and Delivery Question:

  • “Free shipping”
  • “Find tracking number”

Other Question:

  • “Auto fill incorrect zip code”
  • “Need tech”
  • “Technical issues”

About

Apple Terms of Service
To read more: https://www.apple.com/legal/internet-services/terms/site.html
Apple Privacy Policy
To read more: https://www.apple.com/privacy/
Top Apple Services

Customer Care, Repair, Technical Support

Top Apple Products

Cell Phone, Iphone 6 Cell Phone, Laptop

Apple Pros and Cons

Pros: Apple in the early days, Clean design, Design, Name is simple, That it worked before

Cons: Customer service, Lack of answer, Lack of support from apple, Apple lack of customer support, Selling defective merchandise

Related Companies

Beats Electronics, Apple Pay, Icloud, UNiDAYS, Mobeewave

Summary

Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.

Apple reviews and complaints

Apple is ranked 257 out of 1771 in Appliances and Electronics category

Area Served

USA, Europe, Other

Payment Methods

VISAPayPalMasterCard

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Apple Stats

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