Contact Apple Customer Service
Apple Phone Numbers and Emails
Toll-Free Number:
-
(800) 694-7466
Retail Store
Customer Service:
-
(800) 442-4000
Beats Support
-
(800) 263-3394
Canada (English and French)
-
(866) 676-5682
Mexico Location
Apple Contact Information
Apple Website:
Apple Online Chat:
Corporate Office Address:
Summary of Apple Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple Customer Service?
Payments and Charges Question:
- “Charges on my credit card”
- “Charges”
- “Transaction”
Account Question:
- “My account has been disabled”
- “Forgot iCloud password”
- “For got my iMac password for my computer”
Request for Information Question:
- “Checking balance a a gift card”
- “Am calling about my apple account disabled”
- “I have a question”
Product/ Service Question:
- “Trying to upgrade my Mac for my iTunes to work”
- “I bought a phone in June 2021 and the screen don't work”
- “Apple care insurance”
Activation/ Cancellation Question:
- “I keep getting text messages or emails and I want to cancel and make sure dropbox is canceled my free trial ends July 31 I don't want it anymore”
- “Cancel subscription”
- “I just purchased a measuring app on my phone for $32 and cancelled it right away I'd like to know how I can stop my credit card on this app”
Refund Question:
- “Indeed refund$9.99 I agree .$0.99cents per month not $9.99”
- “Refund”
- “Need refund on pool game I never ordered”
Cards Question:
- “Change the credit card for payment.”
- “Y'all are charging my card $10 like every day”
- “My card is being charged and it shouldn't be”
Return/ Replace Question:
- “Return item”
- “Change a schedule appointment”
- “Need to replace my phone”
Staff Question:
- “Urgent for public services (banking app)”
- “My 8 iPhone is not upgrading and I'm paying for service”
- “IThis is the worst service I've ever experienced in my life I need a representative I will give you my I want you to cause I want to be able to call somebody I need to talk to a representative like now I've been dealing with this for four hours and i”
Shipping and Delivery Question:
- “I did not get my card seems as if someone get a hold and is using it”
- “Been two weeks and still haven't gotten my shipment box and also made me drive 2 and a hours there and 2 and a half hours back for nothing I need”
- “IPhone 11pro has not arrived yet.”
Other Question:
- “I for got my iCloud code and I can't even download apps on a iPhone 6 Plus”
- “My new Phone is not getting started”
- “Report stolen phone”
About
Customer Care, Repair, Technical Support
Cell Phone, Iphone 6 Cell Phone, Laptop
Pros: Apple in the early days, Clean design, Design, Old apple days, Name is simple
Cons: Customer service, Lack of answer, Lack of support from apple, Defective product poor support, Apple lack of customer support
, , , ,
Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.
Apple is ranked 281 out of 1993 in Appliances and Electronics category
USA, Europe, Other
Compare Apple To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
