Apple Phone Numbers and Emails

Toll-Free Number:

  • (800) 694-7466
    Retail Store

Customer Service:

  • (800) 442-4000
    Beats Support
  • (800) 263-3394
    Canada (English and French)
  • (866) 676-5682
    Mexico Location
  • (800) 538-9696
    Resellers, Trainers, Consultants
  • (888) 840-8433
    Software Upgrade Center
  • (800) 275-2273
  • (877) 204-3930
  • (877) 233-8552

Headquarters:

  • (877) 412-7753
    Enterprise Sales
  • (408) 996-1010

Investors/ Franchasing:

  • (408) 974-3123

Media:

  • (408) 974-2042

Sales/ Reservations:

  • (877) 418-2573
    Apple Government Sales
  • (800) 694-7466
    Retail Store
  • (800) 854-3680
    Store For Business
  • (800) 692-7753
    Store for Education
  • (800) 800-2775
    Store for Education Institutions
More phone numbers and emails Less phone numbers and emails

Apple Contact Information

Apple Website:

Apple Online Chat:

Corporate Office Address:

Apple Inc.
One Apple Park Way
Cupertino, California 95014
United States
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Apple Rating Based on 296 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

Summary of Apple Customer Service Calls

2K TOTAL
CALLS
06:37 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apple Customer Service?

Payments and Charges Question:

  • “I want to get paper bills”
  • “Extra charges on my account”
  • “Unauthorized purchase”

Account Question:

  • “Locked out of my account”
  • “Money coming out of my account that I didn't authorize”
  • “Hulu have been taking money out my account and I didn't authorize it and BET plus”

Request for Information Question:

  • “Question about my bill and returning money to my account”
  • “Need help with email”
  • “New I pad mini questions”

Product/ Service Question:

  • “My I cloud email isn't working”
  • “My phone is not working”
  • “My new Phone is not connecting”

Activation/ Cancellation Question:

  • “I'm calling too activate a phone”
  • “I have a phone I can't activate because I can't remember password”
  • “Cancel prime”

Cards Question:

  • “Get my simcard out of my apple phone”
  • “I am not able update my bank card to iCloud upgrade”
  • “Lost credit card, just got replacement with new acct numbers. Cant get new card approved for automatic withdrawal”

Refund Question:

  • “Refund”
  • “Refund back on my credit card”
  • “Indeed refund$9.99 I agree .$0.99cents per month not $9.99”

Return/ Replace Question:

  • “Phone user apple warranty. Needs replacement”
  • “Return item”
  • “Change a schedule appointment”

Staff Question:

  • “Complain customer service policy”
  • “Poor customer service in west farms mall Apple location”
  • “Customer service”

Shipping and Delivery Question:

  • “I did not get my card seems as if someone get a hold and is using it”
  • “Been two weeks and still haven't gotten my shipment box and also made me drive 2 and a hours there and 2 and a half hours back for nothing I need”
  • “IPhone 11pro has not arrived yet.”

Employment Question:

  • “Job”

Other Question:

  • “My icloud is locked”
  • “They are charging me for apple music and I am not registered”
  • “Can't get into apps”

About

Apple Terms of Service
To read more: https://www.apple.com/legal/internet-services/terms/site.html
Apple Privacy Policy
To read more: https://www.apple.com/privacy/
Top Apple Services

Customer Care, Repair, Technical Support

Top Apple Products

Cell Phone, Iphone 6 Cell Phone, Laptop

Apple Pros and Cons

Pros: Apple in the early days, Clean design, Design, Technology, Phone

Cons: Customer service, Lack of answer, Lack of support from apple, Defective product poor support, Apple lack of customer support

Related Companies

Beats Electronics, Apple Pay, Apple TV Plus, Icloud, Dark Sky

Summary

Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.

Apple reviews and complaints

Apple is ranked 288 out of 2013 in Appliances and Electronics category

Area Served

USA, Europe, Other, UK

Payment Methods

VISAPayPalMasterCardAmerican Express

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