Contact Apple Customer Service
Apple Phone Numbers and Emails
Toll-Free Number:
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(800) 263-3394Canada (English and French)
Customer Service:
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(800) 442-4000Beats Support
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(866) 902-7144Business Manager
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(866) 676-5682Mexico Location
Apple Emails:
Apple Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 50% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 50% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Apple mainly because of account, request for information, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Apple is product-security@apple.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Apple Website:
Apple Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PT):
Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 9:00am - 6:00pm
How Good is Apple's Customer Service?
Summary of Apple Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple?
Account Question:
- “Apple ID not active”
- “Text saying my apple account has been charged something and I did not do it’”
- “IPhone locked”
Payments and Charges Question:
- “I saw multiple unauthorized transactions on my banking status”
- “Billing”
- “Mere fon ko charge karte samy sok lag rahe”
Product/ Service Question:
- “Fake trancation for Meezan Account”
- “Can’t get my phone to work”
- “Apple ID Not Working in iTunes Store”
Request for Information Question:
- “Contact switching can not fix it. I tried shutting off my phone for a while but it didn’t work.”
- “I have bought a new iphone 16 from amazon but it is not on. Now, can i do.”
- “Question charges”
Activation/ Cancellation Question:
- “Cancel iCloud”
- “Cancel a subscription”
- “My Apple TV was canceled”
Cards Question:
- “Card declined”
- “My Apple gift card was redeemed at the store”
- “I scratch my apple card code bad”
Refund Question:
- “I have bought two apple cars and they are used and I need my money back”
- “Refund”
- “Refund on app purchase”
Website/ Application Question:
- “New iPad Message App setup”
- “Cause I’m paying for all this extra space and I still can’t download the new 18 whatever it is I got us download on the phone”
- “Necesito actualizar mi WhatsApp y no puedo”
Return/ Replace Question:
- “Change of payment and shipping”
- “I would like to change the payment method for my apple account”
- “Change my number on the apple account”
Staff Question:
- “Customer service”
- “Service storage”
- “Poor service”
Shipping and Delivery Question:
- “Quiero quitar una tarjeta de mis suscripciones”
- “I having truable with sanding messages Ang trucking locations”
- “Location problem not allowing me to login”
Employment Question:
- “For job in apples”
- “Job”
Other Question:
- “फन घम गय”
- “IPad issue”
- “Apple id pasword micmatch”
Compare Apple Customer Service To
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