Contact Apple Customer Service
Apple Phone Numbers and Emails
Toll-Free Number:
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(800) 263-3394Canada (English and French)
Customer Service:
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(800) 442-4000Beats Support
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(866) 902-7144Business Manager
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(866) 676-5682Mexico Location
Apple Emails:
How to Contact Apple Support?
Most Popular Number:
| Total calls: 4 628 | Issues resolved: 290 | Last call: May 14, 2025 |
Apple Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 50% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apple Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apple is 8002633394. 50% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8772043930.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Apple may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Apple mainly because of account, request for information, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Apple is product-security@apple.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Apple Website:
Apple Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PT):
Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 9:00am - 6:00pm
Apple Customer Service Reviews
I want other apple ld because when l create my Apple ld does not work please give another apple ld p
pcould not talk to anyone!!! called all day.
very disappointed. My phone is deactivated. All I needed was help with my apple ID password.
That's it. Now no one can call me on my phone.
How Good is Apple's Customer Service?
Summary of Apple Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apple?
Account Question:
- “My apple account is blocked”
- “I’m trying to create apple accounts but each time I reach the last option, what I will see is account cannot be created at this time”
- “I cloud account”
Payments and Charges Question:
- “Make a payment”
- “Fraudulent activity”
- “Disputing an transactions”
Product/ Service Question:
- “Swelling battery”
- “Storage full”
- “Broke phone”
Request for Information Question:
- “Help me!!!!”
- “Help with new ipad”
- “Need to talk to a real person to help me”
Activation/ Cancellation Question:
- “Cancel a subscription”
- “My Apple TV was canceled”
- “I cancel some subscription on the Apple and it. They’re still taking money out of my account.”
Cards Question:
- “My Apple gift card was redeemed at the store”
- “I scratch my apple card code bad”
- “I bought a Apple gift card yesterday from store and I found out it wasn’t activated successfully and money was been taking from me”
Refund Question:
- “I have bought two apple cars and they are used and I need my money back”
- “Refund”
- “Refund on app purchase”
Website/ Application Question:
- “New iPad Message App setup”
- “Cause I’m paying for all this extra space and I still can’t download the new 18 whatever it is I got us download on the phone”
- “Necesito actualizar mi WhatsApp y no puedo”
Return/ Replace Question:
- “I would like to change the payment method for my apple account”
- “Change my number on the apple account”
- “Change credit card # for auto pay”
Staff Question:
- “Customer service”
- “Service storage”
- “Poor service”
Shipping and Delivery Question:
- “Quiero quitar una tarjeta de mis suscripciones”
- “I having truable with sanding messages Ang trucking locations”
- “Location problem not allowing me to login”
Employment Question:
- “For job in apples”
- “Job”
Other Question:
- “I had an accident and lost my phone”
- “My apple Acount has been lock actadentu”
- “Picture ID on phone”
Compare Apple Customer Service To
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