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Contact Apple Customer Service

How to Reach a Person at Apple

Verified Contact Information

Toll-Free Number:

  • 1-800-263-3394
    Canada (English and French)
Call Now
Send Message

Customer Service:

  • 1-800-442-4000
    Beats Support
  • 1-866-902-7144
    Business Manager
  • 1-866-676-5682
    Mexico Location
  • 1-800-538-9696
    Resellers, Trainers, Consultants
  • 1-888-840-8433
    Software Upgrade Center

Accessibility:

  • 1-877-204-3930
    United States
  • +61 130 036 5083
    Australia
  • +86 400 619 8141
    China (Mandarin Only)
  • +44 800 048 0754
    United Kingdom

Accounting/ Billing:

  • 1-877-233-8552
    Apple Cash and Person to Person Payments

Headquarters:

  • 1-408-996-1010

Investors/ Franchising:

  • 1-408-974-3123

Media:

  • 1-408-974-2042

Sales/ Reservations:

  • 1-877-418-2573
    Apple Government Sales
  • 1-800-780-5009
    Education Customers
  • 1-877-412-7753
    Enterprise Sales
  • 1-800-692-7753
    Online Store
  • 1-800-854-3680
    Store For Business
  • 1-800-800-2775
    Store For Education Institutions

Technical Support:

  • 1-800-275-2273

Accessibility:

accessibility@apple.com

Complaints/ Feedback:

contentcomplaints@apple.com
Apple TV+ and Fitness+ Content Dispute

Customer Service:

support@apple.com
Apple TV App Support
product-security@apple.com
Report a Security or Privacy Vulnerability

Legal:

atld@apple.com
Apple TLD Counsel
copyrightnotices@apple.com
DMCA Inquiries
lawenforcement@apple.com
Government and Law Enforcement
dpo@apple.com

Media:

media.help@apple.com

Apple Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Apple Phone Number
1 (800) 263-3394
Average Hold Time
00:04:48
Average Calls duration
7 minutes
Most Popular Apple Email Address
product-security@apple.com
Apple Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
View full overview

How to Contact Apple Support?

You can contact Apple by phone if you prefer to speak with a live representative. The Apple customer service phone number is 1-800-275-2273. Many Apple support phone numbers are displayed on its website, as well as links to support sites and online communities.
The company`s customer service 24/7 helpline in the United States is (800) APL-CARE, or 800-275-2273. There are many other phone numbers listed on the Apple website for different countries.

The easiest way to access the Apple live chat is the following:

  • Visit the company’s official website.
  • Click the Support tab at the top of the homepage and select the Get AppleCare option from the drop-down menu.
  • Choose the issue you want to discuss with the Apple customer service representative.
  • Find the Apple help chat option and type your question to start the conversation.

You can also reach Apple customer care via the company’s Contact page. Visit the Apple help page and scroll down to check the ways to contact the support human representatives. Here, among other options, you will find a link to the company’s customer service chat.

Apple’s customer service email address for complaints or concerns is not published on any service pages. Instead, customers are required to contact the support through phone or by chat. Once you submit your concern over the phone or through support chat, you will likely receive a confirmation from the email. You then have the option to reply to that email for additional Apple support.

Apple doesn’t list its various social media channels as an option for customer service assistance. However, some customers post their feedback or concerns through social media, and the support team replies to their posts.

PissedConsumer Club

Contact Information

Apple Website:

Apple Help Center:

Corporate Office Address:

Apple Inc.
1 Apple Park Way
Cupertino, California 95014
United States

Other Info (opening hours):

Customer Service Hours (PT):

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm

More contact details

How Customers Rate Apple Support?

4.3 / 5
Good

Based on 25K calls to Apple customer support through PissedConsumer.com and 115 survey responses.

Total Calls
25K
Avg Call Duration
06:59
Issues Resolved
20%

Why Customers Call Apple?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 30%
  • Account 20%
  • Payments and Charges 16%
  • Product/ Service 11%
  • Request for Information 11%
  • Activation/ Cancellation 3%
  • Cards 2%
  • Refund 2%
  • Website/ Application 2%
  • Return/ Replace 2%
  • Staff <1%
  • Shipping and Delivery <1%
  • Employment <1%

Customer Inquiries & Issues

30%
  • "Can't down load"
  • "Up date to iPadOS 26,4 and can't get on"
  • "someone using my phone with emailnot mine"

Account

20%
  • "I was told my Apple Pay had a balance over 10,000 from gambling that wasn't me. I was at work someone has gotten into my account please help"
  • "Phone locled to owner which is me forgot pass"
  • "IPhone is locked to owner which is me forgot password"

Payments and Charges

16%
  • "A charge over 10,000 from gambling"
  • "Bill inquiring"
  • "Fraud possible"

Product/ Service

11%
  • "Technical problems"
  • "Not able to purchase"
  • "I can't purchase anything"

Request for Information

11%
  • "I need help on my ipad"
  • "My Apple Watch did an update and now I can't get the watch to connect"
  • "Question about a purchase"

Activation/ Cancellation

3%
  • "To cancel apple tv"
  • "Want to renew apple card"
  • "Cancel appt account"

Cards

2%
  • "Card problems"
  • "Apple gift card missing number"
  • "Pay in Full Apple card"

Refund

2%
  • "Refunds"
  • "Getting an instant refund because the money taken from my account was supposed to be used on bills!"
  • "Expedition of refund"

Website/ Application

2%
  • "App issues"
  • "Can't download"
  • "One app was not working"

Return/ Replace

2%
  • "Change email & access apps"
  • "Replacement for apple giftcard"
  • "Incorrect charge"

Staff

<1%
  • "Customer service"
  • "Your suckie customer service!"
  • "Apple services not working"

Shipping and Delivery

<1%
  • "Daughter lost phone need her location"
  • "Tracking"
  • "Wrong product sentence"

Employment

<1%
  • "Search a job"
  • "For job in apples"
  • "Job"

Compare Apple Customer Service To

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4.5 out of 5
Samsung Electronics
Samsung Electronics Customer Service
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Microsoft
Microsoft Customer Service
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4.1 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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