State: Georgia City: Atlanta Product: Apple Cell Phone Repair Clear all filters (1 of 2 reviews match)
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Apple in Atlanta, Georgia - IPhone 6 screen sensitivity!! "phone is unfixable'!

2.7
Details
My iPhone 6 has lost it's sensitivity to touch. With all of the technology that Apple has they cannot fix my 2 year old phone!! Perhaps refresh the screen?? There are times when it will allow me to get into the phone therefore, the only issue is the screen. The Store told me can't be fixed and to buy a new phone $695.00 They immediately sent over a salesperson. I followed by going to a chat room with a very nice man who couldn't help me -- he in turn sent me to an advisor who sided with the store. and never even checked with the store. No more APPLE for me! --- furthermore, it took 3 days to get an appointment with the Apple Store in Cumberland Mall. Customer service is severely lacking --- I didn't realize this issue!
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Review
#1097250 Review #1097250 is a subjective opinion of poster.
Service
Apple Cell Phone Repair
Reason of review
Bad quality
Loss
$695
Preferred solution
just fix the phone

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