Reviews in Copiague, New York
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$600K CLAIMED LOSSES
506 TOTAL REVIEWS
44.6K PAGE VIEWS
2 ISSUES RESOLVED
Horrible Service.....Apple Has Become Too Successful and Are Taking Customers for Granted!!
Gave my son the run-around with his NEW Iphone5. I had to intercede with AT&T and Apple and get a replacement phone - WHICH IS UNDER WARRANTY. Jury is still out with this Apple Store, but I fear the worse given the experience we've had so far. ------------------------------------------------ />UPDATE & Final Verdict! - We had our under-warranty phone shipped directly to his apartment in Boulder (this is after making a big stink) and my Son went back to the Apple Store (3rd time) to see if they would accept his old phone.....saving him the time and effort of going to the Post Office. NO HELP FROM THE STAFF AND THEY SUGGESTED HE MAIL IT BACK. Now let me ask you, does this sound like good service? Apple will become another General Motors in time with this sub-par Customer Service! Beware and stay clear of this Apple Store!
Copiague, New York
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