State: Pennsylvania City: Philadelphia Clear all filters (2 of 449 reviews match)

Apple - Iphone 6 Plus Review from Philadelphia, Pennsylvania

I purchased an iPhone 6 plus 5 months ago for an outrageous sum of money. Advertisements highlight the fantastic camera. Well it is ***. Within 5 months, the rear camera stops focusing and only takes blurry pictures. I am told I have to take it to an Apple Store to get it fixed. The service at the Apple story is crappier than the iPhone camera. I am told I have to wait 2.5 HOURS for a technician to help me. Seriously? Do they not think we have better things to do with our time than sit for that long waiting for some help to fix a phone that should never have broken in the first place so soon after purchase. I am appalled at the quality of Apple products these days and of the ***-poor service I got trying to fix it. If it hadn't cost me more than $600 to get, I'd throw it in the garbage and go to Samsung Galaxy. This is not a monopoly. Last time I checked, in a competitive space like this is, if you do t take care of your customers YOU LOSE THEM.
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#633314 Review #633314 is a subjective opinion of poster.
Reason of review
Bad quality

Apple in Philadelphia, Pennsylvania - My iPhone is really slow. It says I'm using huge amounts of storage even if I delete everything, and the company will only help with problems if you pay them to

My iPhone just plain runs slow. I can't install updates or fixes because it says I've reached my storage limit, even though that is not the case. An online search revreals others have this kooy storage problem, and for years but when you call them they act like you are the only one and this is the first they've heard of it. They also want you to pay them for any customer service time. The Iine help center is a maze that will eat up your whe day and lead nowhere. Forum people, who basically work free for iPhone, don't do much more than waste your time. This phone is ridicously slow to use and problem date comrx and insurmountable. You just have to try to tolerate it till the *** thing is paid off
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Get rid of the ***!


You may need to delete pictures. I had that same problem until I uploaded all my pictures to my computer and erased them from the phone

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#481949 Review #481949 is a subjective opinion of poster.

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