Apple Reviews

This iPad in which Ive since 2021 it has had to be replaced three times and I really feel like they did not send me back the original one they more or less downgraded it each time they had to replace it and when I called again just a week ago about this new sort of iPad they sent me and told him what was the problem. They take it over.

They check it out but no solution so I told them I will be contacting him again on Monday, but I waited till Tuesday about the situation. The iPad is slow the iPad overheats sometime it doesnt even come on and I just feel like Im tired of this knowing they got plenty of money. All they gotta do is give you a much better iPad.

I dont think it would break their pockets at all and this is support. *** had to deal with over and over again, I paid for my warranty never miss a beat so I need some solutions.

Know on 06/15/2026 I purchased a new Apple iMac M4 personal computer from the Apple Website and read all the information provided by Apple before making the purchase and also had a 2021 iMac as a Trade In. On 06/17/2026 I received my new, and what I thought was a 2026 model computer, and set it up and transferred all my data and personal information from my old 2021 iMac to the new iMac and then reset the 2021 iMac to factory settings so I could send it to Apple for a Trade In.

On 06/18/2026 I sent my 2021 iMac to Apple as a Trade In and after about 2 weeks I received a trade in value which was applied to my credit card I used to make this purchase. A few days later I clicked on the Apple Logo in the up[per left corner of the computer screen and then clicked on "About This iMac". The next thing I saw was a picture of an iMac and under this iMac was in bold and under that 24 inch 2024. I was a little taken back when I saw 2024, because when I was purchasing this "New" iMac, nowhere on the Apple website did it state I was purchasing a iMac with a 2024 release date, it lead me to believe it was a 2026 model since it only said "New" in a few locations.

If Apple would have stated upfront in the sales information that it was a 2024 release date, then I would have known what I was purchasing, but it didn't. To me this is deception and misleading by Apple making Consumers think it is a 2026 model computer by stating it's "new".

So I ask, is this Consumer Fraud and/or a Deceptive Business Practice??? I do not think this is right to pay full price for a computer that essentially is 2 years old.

I had ordered an app with a 7 day free trial, it wasnt what I wanted so I immediately cancelled the subscription the same day, yet 4 days after cancelling and 3 days before the free trial was over, they tried to charge me anyway. I have called them multiple times and asked for them to remove the charge from my account as it was unauthorized and an illegal charge and they tell me (basically to bad) that they cant remove it even though I know they can as theyve done it before but they tell me its a one time thing and cant do it again.

Instead they keep telling me that I can pay it and request a refund and that it might hopefully get refunded. I dont understand why I should have to pay the charge and then wait 3-10 business days to hopefully get refunded when the charge should have never taken place to begin with. Because it is on my account as a pending charge since its through Apple I cant do anything with my phone. Cant download any apps nor can I update them, I have my work app on my phone which needs updated so therefore I cant even use my work app so now I have to pay it or continue to lose money since I cant use my app to work.

I sent an email to the CEO with no response and customer support is no support at all. I tell them I want to speak to a manager and get told they will just decline talking to you as weve already told you multiple times we cant remove it. They told me to contact the app developer, I did that and they are no help because its through the Apple platform so they said cant do anything on their end, even Apple told me to contact them as they would need the only ones who could remove the pending charge. Ive been dealing with the crap and bs run arounds for a month now and still no help or changes.

I hate Apple and I am looking into getting my android back and never do business with these lying stealing con artists ever again. Apple buyers beware that if you get an app on a free trial and cancel it you will still most likely get charged anyway and you have no choice but to pay it or not be able to get new or update apps. Apple sucks and I may be contacting an attorney and suing them for lost wages and theft as like I said the charge is illegal and was not authorized due to the fact I cancelled it with 6 more days remaining of a free trial.

And Every time Ive tried to contact them about this issue they are also very rude and try to rush me off the phone basically ignoring how I feel or the fact I say its an unauthorized charge so it needs to be removed, they come back with well if theres nothing else i I can help you with I will end this conversation and just change the subject or hang up / end the call or chat on me.

They can take their Im so sorry for the inconvenience I know this is frustrating or not the answer you want to hear. Like please you dont care how I feel or the fact that you guys are literally trying to steal my money for an app I canceled therefore making any changes unauthorized which is illegal.