Apple
Apple Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apple has 2.3 star rating based on 758 customer reviews. Consumers are mostly dissatisfied.
52% of users would likely recommend Apple to a friend or colleague.
- Rating Distribution
Pros: Apple in the early days, Clean design, Design.
Cons: Customer service, Poor customer service, Lack of answer.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apple has 2.3 star rating based on 758 customer reviews. Consumers are mostly dissatisfied.
52% of users would likely recommend Apple to a friend or colleague.
- Rating Distribution
Pros: Apple in the early days, Clean design, Design.
Cons: Customer service, Poor customer service, Lack of answer.34% of users think that Apple should improve its Customer Service.
36% of users say that they won't use Apple in the future for similar services or products.Recent recommendations regarding this business are as follows: "NEVER DOWNLOAD I CLOUD IF YOU DONT WANT ANOTHER FEE!", "Just be aware", "I don’t know…", "Do not buy from Apple Store online! Do not trust this company!", "Never".
Most users ask Apple for the refund as a solution to their issues.
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Apple Reviews
"Amazing support"
Great service, fast response, and a very helpful support team. Highly recommend to anyone!
"Technical support"
Yes there is still a problem I was told I cannot get I Cloud on my phone I dont need it I DO NOT WANT IT! Unless you contact me and tell me HOW TO DELETE IT,...
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Verified Reviewer
Apple Cash is willing to give me my MONEY, due to address changed
Nothing crickets, crickets and more crickets. i was asked you to verify the address with an ID in my case in which I don't have anything like that plus I do have a medical bill.
First I was told a document with address, then they asked for 2 forms, that I don't have; i live in in the streets and in hotels. Still nothing thank you for checking in... Remember that I do have an idea.
I do have government iD, plus government id passport? I do have some documents.
Apple Cash refuses to give me any of my Cash App Money back, since I don't have ref mail that matches the current address where I am, they have refused to give me my money (Apple Cash). My ID does not match their files, they would not send me my money... I no longer have an account with Apple for other reasons, I've cancelled my personal and business account. There is over 100 dollars remaining in my Apple Cash Account (they currently work with Green Dot) they will not give me my money.
A verified my social that verified all the information they need, I told them I give them my ID passport everything that the government can prove my identity, but Apple refuses to give it back my money. What do I do now?
- Except apple cash
- Great devices as they collaborate together
- Apple cash does collaborate with no other device than your iphone
- Apple support needs more training on what each other department
Preferred solution: give me my money... Stress lots of stress and not able to sleep, mbarrassment. The humiliation, the humiliation.
User's recommendation: I hope you are never in this situation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0171383****
you can't you Bangladesh we help me
help me
Company fixed the issue and I have been provided with apology.
iPhone lock11.you help me.riazmd@***.com.you can't to Bangladesh you help me {{Redacted}}
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Verified Reviewer |
Ashburn, Virginia
Apple stole $25 bucks
We purchased an email gift card from the Apple Store online, using Apple Pay, but we didn't receive it. Apple states that it delivers the gift card in one hour at most, but it didn't.
We contacted support, which was also useless. They didn't reimburse the money and told us it would take days!
Preferred solution: Full refund
User's recommendation: Do not buy from Apple Store online! Do not trust this company!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
SR MANAGER GARY LITTLE TREATS CUSTOMERS UNFAIRLY
While working security at the APPLE MAIN PLACE store in Naperville, Ive observed APPLE SR. MANAGER, GARY LITTLE, treat certain customers unfairly.
He falsely accused an elderly Indiann customer of stealing an Apple display watch, in an incident which took place between September-October 2024. Other Apple employees were witnesses to the false accusations. The customer threatened to make a complaint against him for the accusations. He told the customer and his family to leave the store after the customer threatened to make a complaint.
He told me not to write an incident report about this incident
He ultimately defamed me to my employer, tortiously interfered with my employment contract, and caused both my employer and Apple, Inc. to violate Title VII of Civil Rights Act of 1964. I am in process of making a complaint to the NAACP, U.S. EEOC, Rainbow PUSH Coalition, and every source I find so they can do an internal investigation on GARY LITTLE, and so I can get back the income I lost from him causing me to be permanently removed from all of Apple, Inc.s contracted sites, out of retaliation in a separate incident.
I was trying to help a customer with information to apples customer support team so the customer could make a legal complaint against him since the customer did not think he was being treated fairly. I was a witness to the unfair treatments.
- Close to residence
- Racist senior manager gary little works there
Preferred solution: A settlement check
User's recommendation: DO NOT GO TO THIS STORE- GO TO OTHER LOCATIONS
I lost over $50,000 because he caused me to lose my job
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Verified Reviewer |
London, England
Please for the past few weeks I have been trying to create my first apple accounts and each time I get to the last option, apple will say that my account cannot be created at this time.
Please apple should me let me create my apple accounts to access my Apple Store and others app in my iPhone.
User's recommendation: I will like to say a very big thanks to my future customers
Taichung, Taichung City
My iPhone is locked
My iPhone was locked I want you to remove my iCloud account from my phone because its lock and I forget my password and the number that use for that iCloud is invalid and I want you to remove that iCloud account so I can remake another iCloud
User's recommendation: I wish you guys gonna remove my iCloud account
Gainesville, Florida
321347****
Yo tengo un problema con mi celular eles un iPhone 13 Pro yo quiero reset no puedo yo quiero enviar a otro país
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Verified ReviewerComplaint on apple support
Generally upset that apple still has no tried to at least fix the issue at hand
They asked me if I wanted to pay to fix it, have them send it back to me, or recycle it. I replied 'recycle,' thinking they were going to send me a new phone, considering the tech I chatted with the day prior said I was eligible for a device upgrade equal to or better than the one I have. All that said, a couple of hours later, I tried to reach out to support and ask them if they were sending me a new phone, but the support person I talked to couldn't get a hold of anyone and put in for a call back the next day. On the call back, I let the support person know my situation and everything, and he told me that basically I’m screwed.
Now, why couldn’t they have sent me a new phone considering mine was long gone with all my stuff on it? Why would I just give my phone away for nothing in return? I'm not rich; *** I can barely make it week to week as it is now, and somehow I'm supposed to add another 1000 dollar item to my already busted balance. I don't think it’s right that I was told I was eligible for an upgrade and then I’m losing my phone with nothing to put back in its place.
It’s *** that I should even have to write this at all, honestly, but I guess it’s too difficult for people to be decent and honest these days and not take advantage of honest, hardworking people that make ends meet.
Anyways, thank you for your time.
User's recommendation: Beware of apple support and applecare
Even if you didn’t realize “recycle” left you with nothing, didn’t you think to ask how much credit your phone was going to get you towards a new phone purchase? Immediately, in the same conversation? Because that’s all that Apple does.
Replying to
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Verified ReviewerNobody came to the phone and hung up on me
Well, it took me 20 minutes to get to where I was on a call to a live person, and nobody came on. Nobody answered, and then it hung up.
I desperately need to talk to somebody about changing the payment information on my $0.99 charge.
You keep threatening to turn it off and turn off my cloud, but I can't get to anybody to give them the information. Please call 417-569-****, Janet Allen.
Preferred solution: I would like put the new payment information on my $.99 cloud monthly. ASAP.
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Verified Reviewer |
Castries, Castries
I spoke to a few agents they were very polite professional and very patient and most importantly great customer service
I realize that my account online had multiple transactions had been deducted which was strange and had not received an email but only for the monthly deduction for 2.99 only base on what was said I informed the bank and the bank had to file a claim for fraudulent transactions so Im patiently waiting to here the outcome with the bank
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: So the Apple Services refunded me 50 on my account, but the Goldman Sachs card took that and applied it towards my credit, which was already credit and if you think how funny that is that they took th
Company fixed the issue and I have been provided with apology. They locked my account and state I owe them more money to open. Ba kbup
Your employees lied to me telling me stating they were supervisors lies four of them. Told me theyre all supervisors time. After time. I talk to a supervisor.
I mean, do you guys have employees or are you all just liars is insane and theres no one that has the ability to put those people in trouble or punish them, put them in timeout or in the closet You guys have no authority in your company. You are a literal joke and you gross me out. I wanted to throw up yesterday, but I had to hold him just to listen to your *** again x credit card service that they were supervisor time after time. Finally supposedly I got to supervisor.
Do I know if it was one no cause you guys lied to me so much. I dont trust you second. The supervisor said shes gonna write this stuff up. I asked the person today if the supervisor last night wrote something up or escalated the situation.
They said no. So you guys lied again. I dont trust you Three. You guys couldnt even simply get me my refund on a purchase that they refunded me already instead of argued with me nonstop over and over about some disputer la Trois of it being on my credit card.
The thing is is you guys give a credit card so that has credit which resolves and actually gains interest on customers. Youre so so so smart that you took my refund and put it towards my past due balance on my card. You took my own. Basically you took your own credit and used it on my credit card to pay off on credit, which is just like mind blowing because that was my available credit like you guys are so smart that I talk to you on the phone nonstop yesterday to supervisors.
He has actually a bunch of kids and that none of you answered any of my questions to the point where I dont want an apple service. I dont want help from you guys anymore because you need to help yourself way. Worse you need to help anybody else. Its pathetic.
Thats like T-Mobile pathetic and no one from Customer Service has helped me in over a year, dude. Where did you guys morals go? Where did you get sympathy? Go empathy or anything for the disabled?
I dont have money coming in like that but yet you guys are messing with my money and paying my credit towards my credit card with my credit without my permission Who the freak do you think you are? You need to go back to school or get some you know inmates because theyll probably do better than any of your employees now. I dont know where you hired these guys. Phung.
Im assuming that these guys are fresh out of middle school and they all say their supervisors.
Geez please dont ever ask me if I want help again. Ill jump off a bridge first.
- Are cons and liars
Preferred solution: Full refund
User's recommendation: if you wanna age faster, get Apple if you want to have migraines get apple card with Goldman Sachs. If you want to think about committing suicide or have a serious cancer get Goldman sex services with Apple Card. The best.
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Verified Reviewer |
Denver, Colorado
My Apple ID has been hacked for over 4 months. I create a new one, and it gets hacked as well.
Many, Many times.
After the first one was stolen, I created a new Apple ID and email. Then it was stolen. I am now on my 4th Apple ID, but the SOBs are still in my Apple 14 Pro Max.
They cannot help me at all. This will be my last IPhone.
User's recommendation: Don’t buy an Apple phone.
Never trust the cloud - always back up on your computer - as for your solution. You need to reset the phone after a complete back up.
Put the phone into as new condition. Set the phone back up with the new ID, then only import the needed apps and other files.
Once done, do another backup. To have the number hacked more Han once means you are doin something wrong.
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Verified ReviewerBecause I didn’t get my refund and they owe me my money back
As I said, they had no right to take that money out of my bank when I have canceled it. They shouldn't have taken from someone who is vulnerable; that is disrespectful and disgusting how to treat people like me who have disabilities, and they take advantage of it.
They should be stopped from doing this. Now
- Negative
- Negative
Preferred solution: Full refund
User's recommendation: They should be informed of how disappointing that they’re like this
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Verified Reviewer |
Milan, Lombardy
The customers don't get what they deserve
I have been waiting for a check to come in for 9 weeks. I called and they said they sent it.
I called again and they said it's coming. May 1 came and they said they never sent the check.
I can't get the money electronically. It's some *** The customer service is trash and also they are scams.
Preferred solution: Full refund
User's recommendation: Go to Samsung
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Verified Reviewer |
Nashville, Tennessee
Refund issue
Having trouble receiving a refund from Apple. My 7-year-old charged over 200.00 dollars worth of apps on my elderly mother's phone!
They only refunded 120 dollars. Now I explained that I wasn't aware until viewing my mother's bank statement.
They're refusing to refund all of the money! They continue to dispute with no follow-up callbacks or emails.
- Easy to use
- Poor communication system
- Poor customer service
Preferred solution: Full refund
User's recommendation: Beware just in case you’re ever in the same situation.
Bellevue, Washington
So much for Express Replacement
I filed an express replacement claim on May 8th and still dont have it.
After a week of waiting I called back to be told it was on back order.
I spoke with a Senior Advisor on May 16, 17, 21, 23 and yesterday and still no resolution.
Im beyond frustrated I asked for a refurbished or was even willing to step down a model. I offered to pay the difference to upgrade.
I was told finally they were going to send me an iPhone 15 Plus no extra charge my choice of color.
I chose green.
I received a red phone yesterday and tried calling Apple because I got a notification that FedEx picked up and had a different shipment and tracking number
I dont want to get stuck with 2 phones.
After wasting over an hour on the phone I gave up.
Apple customer support has really taken a nose dive
User's recommendation: Just be aware
Kokomo, Indiana
Technical support
Yes there is still a problem I was told I cannot get I Cloud on my phone I dont need it I DO NOT WANT IT! Unless you contact me and tell me HOW TO DELETE IT, leave me alone Ill struggle bus my iPhone life: DO better and train your people better.
If someone does not want a product of yours make them able to delete it.
I feel like this iCloud is like an offering plate at church. guilt someone into donating to you for receiving nothing!
User's recommendation: NEVER DOWNLOAD I CLOUD IF YOU DONT WANT ANOTHER FEE!
About
, , , ,
Apple Inc. is a publicly held company. The company was founded in 1976 in California. Apple Inc. is an American multinational corporation that develops, sells, and supports a series of personal computers, portable media players, cell phones, and other. At the present time the company is headquartered in Cupertino, California. The company specializes in computer hardware, computer software, and consumer electronics. The most famous products of the company are: Mac PC series, Mac OS X, iPod, Quick Time, iTunes, iLive, iWork, Safari, Apple remote desktop, Xsan, Logic Studio, iPhone, and so much more. Apple Inc. operates several hundreds of stores in five countries.
Apple is ranked 413 out of 4853 in Appliances and Electronics category
USA, Europe, Other, UK
Apple FAQs
Apple is a technology company that is best known as the maker of iOS devices. It is based in Cupertino, California with thousands of retail stores across the globe.
To start resetting, users should open Settings on the watch, go to General > Reset, choose Erase All Content and Settings, and enter the passcode. In case the passcode is lost, it is necessary to press and hold the side button on the watch until the Power Off notification appears. Resetting can be completed by pressing and holding the Digital Crown.
The iPhone and the watch should be laid next to each other. Then, the pairing screen should appear on the iPhone. It is also possible to open the Watch application on your iPhone, then tap Pair New Watch. To finish the setup, follow the prompted instructions.
Apple TV HD with 32GB storage starts at approximately USD 150.00. You may get 3 months after eligible device activation. After 3 months, a subscription will cost USD 4.99 per month. The plan automatically renews until canceled. You may also buy Apple TV+, Apple TV app, Apple TV 4K, and AirPlay.
To change the ID, you should sign it on appleid.apple.com, choose Edit in the Account section, select Change Apple ID, and enter the email address that you want to use. To complete the change, check your email for a verification code and enter the code.
If you purchased a certain Apple product and are not satisfied with its quality, apply your complaints to the customer service team by dialing the following number: 800–275–2273. You can also file a complaint online via the “Product Feedback” page by choosing the product and filling out a contact form.
If you use iPhone, iPad, Apple Watch, or Apple Vision Pro, tap “Settings” and your name, select “Sign-In & Security”. Tap “Change Password”, enter your current password or device passcode, enter a new password, and confirm it, after which tap “Change” or “Change Password”.
To change the Apple ID password on Mac, tap “System Settings” in the “Apple menu”, select your name, choose “Sign-In & Security”, and follow “Change Password”. Before, you must enter the password used to unlock your Mac.
Apple is an American multinational corporation and technology company that is owned by Vanguard Group, Black Rock, and other shareholders.
To delete “my Apple account”, go to “Apple’s Data and Privacy” and follow the further steps: Request to delete your account > select a reason for deletion > Continue > learn a checklist > Continue > tick the checkbox in the Deletion Terms & Conditions > Continue. After this, follow the next steps: > indicate how to receive status updates on the account’s deletion > Continue > enter the access code from Apple > Continue > enter the access code to confirm what you noted down was correct > Continue > check the final reminders of the effects of account deletion > Delete account > Sign out.
If a certain product from the App Store, iTunes Store, Apple Books, or other Apple services does not suit your desire, you can get an Apple refund by visiting reportaproblem.apple.com. Sign in on that website, click on “I’d like to” and “Request a refund”, select the reason for the refund, and click on “Next”. Choose your purchase and click “Submit”.
To redeem an Apple gift card, prepare the 16-digit code on the back of the card, click your name or the sign-in button in the sidebar on the App Store page. Click “Redeem Gift Card”, select “Use Camera” and follow the instructions on the screen or enter the code manually. If you cannot find the 16-digit code, peel or scratch off the label.
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“Cannot afford it. Please cancel my subscription as soon as possible. Why do I have to enter 100 symbols?“
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Why are you still facing issue like this