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Apple - I Products

Apple - I Products
Apple - I Products
Apple - I Products
First was the i pod. Screen blackout. Apple solution--too bad cannot be fixed. Next i phone. Put all my stuff in teir cloud without permission. Next, i pad. Required authorization log in to find my i phone, an app they installed and i could not uninstall. Done with Apple-shot all the devices
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Review
#1642521 Review #1642521 is a subjective opinion of poster.
Reason of review
Apple disabling MY devices
Preferred solution
NEVER buying another Apple product.

Apple involved employee hacking

1.0
Details
Apple involved employee hacking
Apple involved employee hacking
Apple involved employee hacking
Spent over $10,000 on iPhones to continue having the problem over the past two years of hacking, Spoofing is getting worse Apple ID , phone compromise . It seems to be any time I would call for Apple support I would receive numerous calls from Apple while on hold with the Apple advisor removing hacking device. Also many unknown device controls device from cars to homes don’t by or trust apple products through iPhones home is unauthorized smart app against apple has many issues with security think twice .
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Review
#1522311 Review #1522311 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
2.7
Details

Update by user Jul 19

Received call from Apple rep who refunded the money spent on a replacement phone. I am satisfied that this issue was handled correctly.

Original review posted by user Jun 19

I purchased an Apple iPhone 8 in September 2017 and experience no major issues until last night (June 18, 2019). I was using my phone...
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Review
#1563701 Review #1563701 is a subjective opinion of poster.
Cons
  • Defective product poor support
  • Customer service
Reason of review
Damaged or defective
Loss
$800
Preferred solution
Replacement of product
Tags
  • Overheating
  • Phone Customer Support
1.6
Details
My iphone 7 showed "no service". I spoke with Apple customer support, made an appointment with certified repair, was told i would receive a loaner or replacement that day if diagnostics indicated problem was related to the components covered in the program. Phone had...
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Review
#1615042 Review #1615042 is a subjective opinion of poster.
Pros
  • Once took care of customers
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$750
Preferred solution
Let the company propose a solution
Tags
  • Iphone 7 needs a recall

Apple - IPad Pro 2018

3.6
Details
Instead of buying a graphic tablet, I think that this iPad is a fairly accessible option when it comes to making graphic designs, even there are quite good applications like ProCreate for example at a low price for you to start in the world of graphic drawing, I can't wait to have mine soon!
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Review
#1623399 Review #1623399 is a subjective opinion of poster.
Pros
  • Features
Reason of review
Good quality
1.6
Details
Crooked company. I have an Otterbox cover and a magnetic square on the back of my case with no damage to case. The back glass is cracked and they won’t replace it. They want $399 to do it and say tough luck. They screw people on the pricing and then screw you with the...
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3 comments
Anonymous
#1706169

You have no idea. I did not drop this phone and break it so stop acting like you know.

I’ve dropped my other phones with the same case on them and never broken them. I’ve taken it to an Apple certified shop and they have confirmed the break is from the magnetic charger coil in the phone overheating and cracking the glass in back, but no one will take the fault in that will they?

Still on me I guess since you know I broke it! Go troll somewhere else when you know what you are talking about.

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Review
#1556874 Review #1556874 is a subjective opinion of poster.
Cons
  • Rip people off and do not care
  • Disservice and false allegations on customers
  • Lack of empathy
Reason of review
Damaged or defective
Loss
$700
Preferred solution
Price reduction
Tags
  • Bad Quality
  • Made Out Of Fragile Glass
1.0
Details
Purchased a new I Phone 6s+ from consumer cellular with a 1 year warranty. 4 weeks later the phone went dead. Called consumer cellular and they told me to take it to an apple store. Apple inspected the phone and said it has a defective mother board. They demand I...
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Review
#1582423 Review #1582423 is a subjective opinion of poster.
Pros
  • I liked phone before it quite working properly
Cons
  • Product quality and customer service
Reason of review
Work Experience or Job Application
Loss
$219
Preferred solution
Deliver product or service ordered
1.0
Details
I've never had more issues with any product like I have with apple. I brought in a mac laptop due to a powering on issue. The charging light was turning on but the computer wouldn't turn on. Brought to the Cerritos apple store to a technician who said he didn't find...
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Review
#1556259 Review #1556259 is a subjective opinion of poster.
Cons
  • Responsibility of products
  • Lack of empathy
  • Service
Reason of review
Bad quality
Loss
$2

Apple Watch Series 4 and Apple Xr

1.3
Details
Apple’s series 4 watch has an activity app on it that is totally inaccurate. It is always in contact with my Apple Xr phone but enters movement even when I am sitting and/or not even using the watch and/or phone. Like the defective sold after Apple knew it was defective and admitted so in via an article that was published, Apple has been a totally crooked corporation ever since Tim Cook became the head CEO.
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Review
#1546218 Review #1546218 is a subjective opinion of poster.

Contact Apple Customer Service

Mailing Address:
Apple Inc.
1 Infinite Loop
Cupertino, California 95014
United States
Phone:
(800) 676-2775
All Apple Contacts
1.0
Details
I wanted to rent a movie. iTunes asks me for my password (it is very awkward to type; the password shows only last letter so the process is irritating and error prone). I finally managed to enter it. Then it sends a code to my iPhone and tells me to enter it. This was...
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4 comments
NeighborlyHimalayan174
#1692649

Apple did refund the money and issued a credit for a new movie. At this point I am satisfied and have no issues with Apple anymore.

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Review
#1544036 Review #1544036 is a subjective opinion of poster.
Cons
  • User unfriendly design
Reason of review
Can't download/watch movie
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Itunes Movies