filters
State:
Show
City:
Show
Product:
Show
Resolved
2.7
Details

Update by user Jul 19

Received call from Apple rep who refunded the money spent on a replacement phone. I am satisfied that this issue was handled correctly.

Original review posted by user Jun 19

I purchased an Apple iPhone 8 in September 2017 and experience no major issues until last night (June 18, 2019). I was using my phone...
View full review
Review
#1563701 Review #1563701 is a subjective opinion of poster.
Cons
  • Defective product poor support
  • Customer service
Reason of review
Damaged or defective
Loss
$800
Preferred solution
Replacement of product
Tags
  • Overheating
  • Phone Customer Support
Resolved
1.7
Details
I am a Brazilian resident and changed exchanged my old Iphone 5S to a new unblocked Iphone 6 Plus for U$500. The worse decision ever. First, the battery does not last in comparaison with previous iphone and even worse vs. other competitors. The worse, this Iphone 6...
View full review
4 comments
applehater
#1164082

Craig, you're an ***. I told you that it was not our fault you threw the phone at the ground and tried to get us to replace it

View more comments
Review
#621299 Review #621299 is a subjective opinion of poster.
Pros
  • Previous iphone versions
Cons
  • Iphone 6 bends
  • Quality of iphone 6 plus
  • Lack of support from apple
Reason of review
Damaged or defective
Loss
$849
Preferred solution
Let the company propose a solution
Tags
  • Front Panel

Contact Apple Customer Service

Mailing Address:
Apple Inc.
1 Infinite Loop
Cupertino, California 95014
United States
Phone:
(800) 676-2775
All Apple Contacts