Apple Reviews

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Can’t connect

No one helps I try calling and it didnt work bin trying to talk to someone and is very difficult ..,,
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ID
#2723164 Review #2723164 is a subjective opinion of poster.
Preferred solution
A result
New Reviewer

Hacking on my iphone

Apple - Hacking on my iphone
Apple - Hacking on my iphone
Apple - Hacking on my iphone
ive need help with this hacking on my iphone please help i have Evidence pictures I need to show you so you can see what Im talking about

User's recommendation: get these hackers off.

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ID
#2692742 Review #2692742 is a subjective opinion of poster.
Pros
  • Phone is good to take pictures
Cons
  • Hacking and nothing being done about it
Loss
$150
Preferred solution
Let the company propose a solution

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New Reviewer

They wont do anything abt lost money

So many times I have purchased Apple I Tunes cards off Amazon..and they have been already redeemed..Amazon and Apple wont stand behind this product..both places there customer service sucks..both are mulitbillioner companys and they wont stand behind this product..tired of throwing money away
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ID
#2660474 Review #2660474 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

My new iPhone 12 mini is Defective The Screen becomes transparent you can read what’s underneath when pushing the keys other letters pop up instead of the ones are pushing the predictive text is messe

My texting its all messed up the keyboard puts up other letters not the one you push the screen becomes transparent you can see through home screen underneath text messages the predictive text shows up with mixed up Uppercase and lowercase Letters I cant get into more detail because its too hard trying to spell on here everything comes up wrong the phone is defective its a piece of ***

User's recommendation: Don’t get.

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ID
#2657846 Review #2657846 is a subjective opinion of poster.
Cons
  • Sell defective products at times but do not fix them
  • Could have been more help
Preferred solution
Maybe the bigger iPhone 12 not that I talk iPhone 12 mini

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New Reviewer

Horrible experience, poor customer service and resolution

Apple - Horrible experience, poor customer service and resolution
Apple - Horrible experience, poor customer service and resolution
Upgraded to latest 12 max pro. Phone was sent 28 of June and was lost by UPS. Tried retrieving at Laurel UPS, phone unavailable. Contacted Apple, wanted to go to the store. They refused, so I cancelled the entire order. Instead, they sent another phone via UPS against my wishes. Had to call Verizon to dispute the contract. It has become a mess, can't upgrade, still unresolved.

User's recommendation: Go to the Apple store do not purchase online.

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ID
#2657732 Review #2657732 is a subjective opinion of poster.
Cons
  • Inefficiency
  • Applecare coverage not worth it
  • Disservice and false allegations on customers
Preferred solution
I want a full refund, I want contract null and void with Verizon, and I do not want to be responsible for the second phone they sent. Either that or a major price reduction, and for them to straighten out the mess that was created

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New Reviewer
I have had issues with my Macbook Pro M1 (1TB, 16GB) since the first day I have received it around December 24th, 2020 after spending $2000 on this new machine. Issues: 1. One port does not function properly and keeps disconnecting from hard drives. 2. Battery gives me...
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ID
#2637794 Review #2637794 is a subjective opinion of poster.
Pros
  • Operating system
Cons
  • Waste time
  • No consideration for customers
  • Lying employees
Loss
$2700
Preferred solution
I would like them to exchange this system for a brand new one without any issues and begin the warranty from day one. I do not know what issues other units maybe having.

Learn how to put pictures on a sandisk

First of all there is so far no help from Apple at all, Ive been trying for weeks and some days, Ive been told Ill receive a call shortly ? It never happens ? Ive gone to the Apple store 45 miles, they would not let me in, I said I need Help, they said go on line they will help you also ? No help again they dont understand Im not a tech person I dont understand many tech wordsany part of Apple, some people had apple before and got rid of it and bought another brand

User's recommendation: Listen to people about how there doing.

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ID
#2631225 Review #2631225 is a subjective opinion of poster.
Location
Springdale, Arkansas

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New Reviewer

Can’t reset passwords !!!!

I am so frustrated and disappointed with apple support. My 14 yr old daughter has forgotten her Apple ID password and we hv limited access to the phone number given at that point of time !! I hv repeatedly called customer support, followed all their instructions, waited 24 hours, then 14 days etc etc etc whatever the system suggested and still no resolution!!! The support staff has no idea what to do. My husband and I hv wasted our time on long calls with them to no avail ! Why cant they simply reset the password!!! We hv been trying to solve it for a month! It is ridiculous!!! What is the point of making products when you hv no idea how to help / resolve issues ! It cant take more than a month to resolve this ????
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ID
#2616232 Review #2616232 is a subjective opinion of poster.
Product
Apple Cell Phone
Cons
  • Defective product poor support
Preferred solution
Let the company propose a solution
New Reviewer

Put me on hold for 7 minutes then it cuts off then a message came to ask me to review apple and of course my review is very bad

You put me on hold for 7 minutes then the line disconnected Then you asked me to make a review on your company

User's recommendation: Don’t trust if they put you on hold.

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ID
#2612339 Review #2612339 is a subjective opinion of poster.
Pros
  • No comment
Preferred solution
There is a 99 cents monthly charge on my Amex card that I want to know whT it is and why not charge on my Apple Pay which is Visa card and I want to switch charges to my visa not Amex I tried several ways including online and calling but I failed.

I haven't received my money back

The call I just had was horrible it didnt help I hate that I still dont know where my money is this is sick

User's recommendation: Nothing.

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ID
#2595228 Review #2595228 is a subjective opinion of poster.
Location
Cleveland, Ohio

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New Reviewer
Absolutely terrible repair experience at the Apple Store, Mapleview Mall, Burlington, Ontario, Canada Let me start by saying that I am a very reasonable person who does not get frustrated generally, let alone angry on very many occasions in my life - it should tell you...
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ID
#2579954 Review #2579954 is a subjective opinion of poster.
Location
Burlington, Ontario
Pros
  • Location
Cons
  • Terrible customer service
  • Unable to file a complaint or issue easily
  • No correctly fixing or quoting fix of computer
Loss
$918
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Solution to Apple Watch issue

Solution to Apple Watch issue
Solution to Apple Watch issue
Original review updated by user May 30, 2021
Apple will not help me get the activation lock off my Apple Watch because I had reported it lost/stolen through Find my app. I have tried 5 Apple ID's I have had since I got the watch and none of them work. Apple will not replace or help me. They had me come in twice to prove the purchase then gave me a repair number that didnt do anything to repair it.

User's recommendation: Do not ever report the watch lost or stolen because you can consider it worth nothing after that if you cant get the activation lock like me.

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ID
#2578791 Review #2578791 is a subjective opinion of poster.
Pros
  • Graphics nice
Cons
  • Huge waste of money and unsafe too
Loss
$800
Preferred solution
Let the company propose a solution
New Reviewer

Disgusted with the RATS at apple

Paid over $1000 for an iphone and 5 months later it was stolen. I had to have purchased a SEPERATE standalone insurance to cover the loss of the phone within 60 days of purchase to qualify for a replacement that they couldn't afford on their substandard limited warranty policy. Stay away from apple, the snakes are slithering to the banks at YOUR expense. ZERO stars, ZERO satisfaction
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1 comment
#2013955

Are you for real? No warranty covers theft!

ID
#2555620 Review #2555620 is a subjective opinion of poster.
Loss
$1000
Preferred solution
a new iphone

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Verified Reviewer
New Reviewer

Not refunding me

My son is 10 years old also I have medical bills for my heart and I work 3 jobs. And my son has spent about 1500 euros or more on games app which I have worked hard for but all I am asking for is a refund.
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ID
#2540569 Review #2540569 is a subjective opinion of poster.
Product
Apple Itunes Mobile Application
Pros
  • Graphics
Cons
  • Lack of empathy
  • Lack of accountability
  • Not listening
Loss
$2000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
On January 27, 2021 I ordered a refurbished MacBook Air for $800 from Apple Computer. By the end of February, it was dead. I brought it to the Apple Store in Christiana Mall (three hours away). After waiting in line for 3 hours, I met with a staff who took the computer...
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ID
#2504602 Review #2504602 is a subjective opinion of poster.
Pros
  • 6 years ago apple designed great computers
Cons
  • Dishonesty
  • Items are defective
  • Theft
Loss
$889
Preferred solution
Full refund

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