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Verified Reviewer

Apple - Icloud locked out

1.0
Details
spent days with customer service over for forgotten icloud password...ipad still locked....the worst customer service i have ever run into....never never never buy an apple product.....

User's recommendation: never buy apple products.

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ID
#2090525 Review #2090525 is a subjective opinion of poster.
Product
Apple Tablet
Pros
  • Name is simple
Cons
  • Run around
Preferred solution
unlock my ipad

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Verified Reviewer
1.0
Details
I have been paying for APPLE CARE PLUS THEFT AND LOSS since August 2019 for my 16-year-old son's iPhone XS Max ($14.99/mo). Several months ago (unbeknownst to me) he disabled "Find my iPhone" apparently because he did not want us "spying on him." Clearly, he had no...
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ID
#2040375 Review #2040375 is a subjective opinion of poster.
Cons
  • No representative is on the same page
  • Lack of accountability
  • Wont stand behind their products
Loss
$1500
Preferred solution
Full refund

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Verified Reviewer

Apple - Complaint

1.0
Details
Apple card. Hours spent trying to get help on phone several calls, not helpful. Cant find account number to pay bill. Cant tell me how to use the wallet to find acct number. Long winded *** Covid excuses to keep me waiting and not helping me. Goldman Sachs billing sucks, 4 pages cant read, print is smaller than a pin, used magnifier with lights still cant read. Apple only wants direct access to my bank accts. VERYdangerous, dont allow.

User's recommendation: Pass on any company that demands direct access to your accounts.

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ID
#2029129 Review #2029129 is a subjective opinion of poster.
Pros
  • Like all tech companies
Preferred solution
Apology

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Verified Reviewer
1.0
Details
Apple - Lost shipment
On June 15th, I ordered a Macbook Air using Apple's online store, as all stores in my area are currently closed due to COVID. The product was "delivered" via FedEx Ground on June 23rd however I never received it. I promptly called Apple customer service to file a claim...
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ID
#2023310 Review #2023310 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Pros
  • Big name
Cons
  • Expensive
  • Poor customer service
  • Impossible to get in touch with
Loss
$982
Preferred solution
Full refund
1.0
Details
Apple has become like a virus or worm that infiltrates your computer or other device and controls it. Apple slows it down with each OS "UPgrade" that is really a DOWNgrade because it slows down the device hoping you'll be gullible and buy a new device. I have my...
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1 comment
Anonymous
#1880051

Then why do I have a MacBook from 2009 works perfectly fine? Maybe the problem is that you’re not buying the appropriate computer for what you’re using it for and then you’re blaming the manufacturer Because you didn’t get enough ram?

ID
#1981305 Review #1981305 is a subjective opinion of poster.
Service
Apple Software Upgrade
Pros
  • Control your device
Cons
  • Does not care about customer satisfaction
  • You do not own your device if apple controls os
  • Service and policy
Loss
$1800
Preferred solution
Full refund

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.3
Details
I will never ever buy another iPhone again just due to worst customer care/ support during this tough COVID19 situation. My phone is out on repair since 18 days and no update on my device. Last update was 17days back where it says service completed. A customer relation...
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1 comment
Anonymous
#1868586

I've never bought one. I don't need a cell phone and I don't like Apple. My grudge dates to the early 1980's and their crummy incompatible computers.

ID
#1949653 Review #1949653 is a subjective opinion of poster.
Cons
  • Avoid buying or investing in apple
  • Lack of answer
  • 25 day delay in reaching a resolution
Preferred solution
Let the company propose a solution

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Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.0
Details
Apple Disappointment
Apple Disappointment
The quality of the Apple iPhone screens are probably the worst screens on the market. It doesn’t matter if you have a case or a screen protector. They crack so easily, it’s ridiculous, which blows my mind considering it is a phone that is almost $1000, close to the...
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ID
#1883501 Review #1883501 is a subjective opinion of poster.
Pros
  • Ease of use
  • Technology
Cons
  • Cost vs value
  • Customer service
  • Applecare coverage not worth it
Preferred solution
Replacement

Apple - Refund back on my credit card

1.0
Details
Im still getting charged for apps on my credit card that I have canceled and I want refund back everything charged on my credit card
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ID
#1876496 Review #1876496 is a subjective opinion of poster.
Loss
$62
Preferred solution
Apology

Apple - Horrible company.

1.0
Details
Stock price is manipulated. Pumps and dumps all over the place. Do not invest in the company or buy their products!
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ID
#1859927 Review #1859927 is a subjective opinion of poster.
Cons
  • Product suck
  • Not trustworthy
  • Stock is manipulated

Apple Products and Services Reviews

Product or Service Reviews
Tablet  1.4 19
Macbook Air Laptop  1.2 15
Headphones  1.3 9
Iphone 5s Cell Phone  1.3 20
Iphone 6 Cell Phone  1.6 33

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Icloud 1
Apple Pay 0

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Latest Question

Iphone 6 shut off

Hi I have a iphone 6. It just went total dead. Will not turn on. I charge it. Still no luck. I took it to the apple store they said that they can't find what is the problem. DO You Think I Should put a new motherborad in it....

Apple Questions

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Verified Reviewer

Apple - No, I do not

1.2
Details
purchased a new apple pro along with all my apple products the new pro has a bar at the bottom totally cracking off , and apple won't warranty it trying to blame me when it started in the hinge that is not lined up!!! Terrible service !!!! Have been using apple products since 1984 . They get worse every year!!!!
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1 comment
Dr L
#1829339

Apple do expensive but their products are crappie

ID
#1800602 Review #1800602 is a subjective opinion of poster.
Product
Apple Laptop
Pros
  • Use to be the easiest for leaning
Cons
  • Terrible for real state
Loss
$7
Preferred solution
Full refund

Avoid apple customer services

1.0
Details
I was on the phone with a apple representative she started talking and hand up on me no call back I just waited over half an hours and not call after i just waited 23 to get to someone the worst customer services i have experience in my life
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ID
#1770655 Review #1770655 is a subjective opinion of poster.
Pros
  • Charged your credit card without authorization
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund

Apple - Their Watch Was Implicate In The MLB Cheating Scandal

1.0
Details
Just reported that Apple watch was used as a communications device to allow players to cheat. The government needs to get involved and better regulate these products and the industry. These were just the people who got caught. Apple has many products that can be used for illegal activities, as can other tech products too. The US government needs to be stricter and regulate more. These companies have billions. The fines of these companies alone for their misdeeds could balance the budget. Now the company is going into new businesses and is about to gt clobbered by Disney, Netflix and others. Apple is using old *** washed up actors and actresses. They know nothing about this new field and it shows.
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1 comment
Anonymous
#1838579

The company must be struggling for new business. Iphone sales are faltering badly.

The watch is a disaster.

Who would wear such an ostentatious thing. I would immediately not like anyone wearing one thinking they are a pretentious fool with a big ego.

ID
#1763749 Review #1763749 is a subjective opinion of poster.
Product
Apple Smartwatch
Pros
  • Name is simple
Cons
  • Bad ceo
  • Not to be trusted
  • Make gadgets and that is all they should do
Reason of review
They are doing a lot of bad things
Preferred solution
Government needs to regulate Apple and the tech industry

Avoid Apple - Iphone/Spyphone - Needs Government Intrervention!

1.0
Details
Concerns about Apple products: 1. Iphone can be used as a Spyphone to obtain your sensitive data, identity, and have this used against you. Needs government intervention. 2. Apple products need better encryption to keep your data secure. Government is looking into this and should force Apple and others to comply with much tighter regulations. 3. Apple manipulates its sales and profit data. No support for this but looks fishy to me. Stock is manipulated. 4. Apple's new initiatives are failures. The streaming uses old *** actors and actresses for the content and you can get better online for free. 5. Avoid Apple products. The company is not interested in you just their sales at your privacy expense.
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2 comments
Anonymous
#1801870

You think you are being spied on and that Apple is manipulating their stock. Either you are shorting Apple stock or you are in need of some help. Apple devices are encrypted strong enough to keep out law enforcement and the company has a $1T value, so both points are invalid.

Anonymous
#1808904
@PissedConsumer1801870

I don't buy it. Apple Iphone can be used as a Spyphone.

The bad guys are a step ahead. They want you to think your data is safe. Doubt it.

Beware because we have already seen massive hacking and spying on many levels. Apple products are enablers for this.

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ID
#1728249 Review #1728249 is a subjective opinion of poster.
Pros
  • Brand name although getting tainted
  • Stock is rising through manipulation and could crash
Cons
  • Government needs to regulate encryption
  • Apple is a gadgets company period
  • Uses has-been actors and actresses for new streaming service
Reason of review
Bad quality

Apple - No service when falsly charged

1.0
Details
A charge was made to iTunes on my credit card from iTunes/ Apple and I don't have an account. Wont correct it because I don't have an account number!
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ID
#1699637 Review #1699637 is a subjective opinion of poster.
Product
Apple Itunes Mobile Application
Cons
  • Wont help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
1.0
Details
The latest update to my iPhone X caused faceID to stop working. After a chat with support we determined best thing to do was have a replacement phone sent. They warned me of a no return fee if the broken phone didn’t go back which was fine. When I went to the online...
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ID
#1697977 Review #1697977 is a subjective opinion of poster.
Product
Apple Applecare Protection Plan
Reason of review
Bad quality
Loss
$578
Preferred solution
Let the company propose a solution