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Apple - About 2 months trying to change password!!!! I can't download app for my taxes!!!!

3.6
Details
My complaint is not getting a problem resolved in a timely manner!!!!
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ID
#2047735 Review #2047735 is a subjective opinion of poster.

Apple - 36 months , of rebooting, reinstalling,Os and IOS on 7 iPhone SE’s, An 8, an X , 5 Xs ‘s, 3 Mac mini’s, and numerous external backup drives and numerous networking devices and back up drives.

3.6
Details
iPhone and iPad keep defaulting to factory settings and constant verification of my AID and passwords. Continues reinstall of os and iOS as the fix to problems.litteraly every 4 weeks on each device. Old photos appear out of no wear that have been deleted or never saved. Support constantly asks to verify the same issues when its been explained a 100 times. Im aloud 5 devices with 1 ID to play music yet it constantly tells me to upgrade to family or turns off if Im not sitting in front of my screen. Constantly has issues with sound being distorted on one day then plays good on another. Then it Tells me I cant play music saved or it needs to be down loaded again , and then my pay methods need to be verified a 100 times or Apple Pay is not set and the settings change as it pleases.

User's recommendation: Don’t buy this junk with hidden conditions and constant issues.

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ID
#1920179 Review #1920179 is a subjective opinion of poster.
Loss
$20
Preferred solution
Let the company propose a solution

Apple Pencil and iPhone SE - ouchy wouchy my *** is grouchy

4.3
Details
so I put the apple pencil up my *** and now it DOESN'T WORK. why would you make a product that isn't *** proof? so then I tried to take a picture of it with my iPhone SE but I dropped it in the toilet and now it DOESN'T WORK. why would you make a product that isn't toilet proof? so then I tried to grab my phone out of the toilet but I realized I'm allergic to toilet water so I burned my hand and now it DOESN'T WORK. why isn't my hand toilet water proof? anyways, I love apple and I can't wait to drop my iPhone 11 in the toilet.
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ID
#1682183 Review #1682183 is a subjective opinion of poster.
Pros
  • Laptop
Cons
  • Misleading ads
Reason of review
my butt hurts
Loss
$1
Preferred solution
ointment

Apple - Theft

4.0
Details
Was meeting guy off site letgo .he stole my cell Iphone..can he be located?,This happened yesterday..went by the name Tyjuan Jones. Thanks Judy Corley
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ID
#1405148 Review #1405148 is a subjective opinion of poster.
Location
Nashville, Tennessee
Product
Apple Iphone 6s Cell Phone

Apple - Upgrade

4.0
Details
Mandatory upgrade on apple iPhone, and it crashes my aol email. Was working fine before the upgrade. Causes total chaos with my work, personal email, everything. Thank you so much for making me spend my time trying to fix your problem, Apple. I am writing more words because I am required to by Pissed Consumer. I have no idea why there is a minimum word requirement but I am trying to accommodate what seems to be a ridiculous, and questionable requirement. Does any one else feel this way? I do. Quite frankly, I am now finding it hard to come up with additional information, or words, for that matter, to meet this minimum word requirement established by pissed consumer. I hope I now have done so, so that I can stop typing.
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ID
#1381742 Review #1381742 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Apple Cell Phone Software Upgrade
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

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Apple - Had a very bad experience with iMac

4.0
Details
I like to use gadgets of Apple and one month ago I bought iMac and from the very first day it was having a problem with the touch even after sending it to the service center nothing good happened, it just worked properly for 2 to 3 days.... Now I don't even know where I have thrown away my iMac but it's a shame that such great brands are making such mistakes while making their gadgets...... I will like to request to the brand as I am a freaking fan of this brand so the should respect the feelings of their customers and work on their gadgets properly........ it will be better for them and for the customers too.
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ID
#1157885 Review #1157885 is a subjective opinion of poster.
Product
Apple Macbook Pro Laptop
Pros
  • Ipod
Reason of review
Poor customer service

Bad experience with Apple Store customer service

4.1
Details
I'm currently having a problem with my 2007 iMac. It shuts down after a few minutes of having it on and some days it won't turn on at all. I went to the Apple store and explained exactly this and even mentioned that it's a 2007 iMac. The girl said for me to book an appointment with the genius bar so that they can have a look at it. I booked the appointment a few weeks later and brought it in. When I was finally able to get some help, I explained everything that was wrong with it. He told me a list of other places that I could take it to to have it fixed. He didn't even have a look at it or try turning it on or anything. It's as if he wasn't interested in helping me and wanted me out of there so that he can move on to the next customer. He asked if I wanted someone to help me with it and I said yes thinking that someone could have a look at it. Another employee comes by saying they were told that I needed help bringing it back to my car... Not what I wanted at all. I knew going into it that it's an old computer and there might not be much that can be done, but I thought they would at least have a look at it. Even the girl I spoke to initially told me to bring it in to have it looked at! I would have never made the appointment to come in if I knew they would just tell me to go somewhere else. It's disappointing after being an Apple customer for so many years.
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ID
#1156967 Review #1156967 is a subjective opinion of poster.
Location
Calgary, Alberta
Product
Apple Mac Pro Desktop Computer
Pros
  • Products are great
Cons
  • Not happy with service
  • No customer service
  • Could have been more help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Apple - Getting Charged for Monthly Music

4.1
Details
I wrote before to be discontinued from your monthly charges for music!! I signed up for the 3 month free trial a long tome ago and have been billed monthly ever since. Please stop this service, I do not want it. It would be nice to get reimbursed as well. I am sure this is a great service for other people, but it is not for me. If anyone would be able to help me out I would appreciate it. Again I have tried contacting the company before, with no success, please would someone respond to this enquiry this time. I would really appreciate it. Thank-You Very Much. Robert W. Adams
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ID
#1124350 Review #1124350 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$150
Preferred solution
Let the company propose a solution
4.0
Details
Had a $99.00 unused certificate and they dropped the program and won't refund or credit the money. I spoke to them and they were going to look into it by a supervisor waited 6 weeks and never heard a thing back. So then I decided to take it to the Better Business...
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6 comments
Margarite
#1669403

Sharp practice? I have no record of the "Voucher" No notice from Apple they planned to discontinue it All hail a Class Action Lawsuit!!

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ID
#971656 Review #971656 is a subjective opinion of poster.
Service
Apple One To One Membership
Reason of review
Other issue
Loss
$99
Preferred solution
Even a credit for anything at their store would just be nice.

Apple Products and Services Reviews

Product or Service Reviews
Iphone 8 Cell Phone  1.8 10
Tablet  1.4 19
Macbook Air Laptop  1.2 15
Headphones  1.3 9
Iphone 5s Cell Phone  1.3 20

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Latest Question

Iphone 6 shut off

Hi I have a iphone 6. It just went total dead. Will not turn on. I charge it. Still no luck. I took it to the apple store they said that they can't find what is the problem. DO You Think I Should put a new motherborad in it....

Apple Questions
3.8
Details
I had smashed my iphone 6 in Mumbai. I took the number of an authorized service centre from a dial up service. One guy from the service centre came picked up my phone and returns it after three days stating i will require to buy a new piece as it is out of warranty....
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1 comment
Marland
#1211395

Have you contacted AppleCare directly at 800-275-2273? Have you contacted Apple Customer Relations?

When you supposedly brought your phone to this Apple Authorized Service Provider the first time, did you retain your authorized repair work order? If not there is not much you can do as Apple see's it that you took it to an UNauthorized Service Dealer who may have used 3rd party parts on the phone.

ID
#914327 Review #914327 is a subjective opinion of poster.
Location
Goregaon, Maharashtra
Service
Apple Cell Phone Repair
Pros
  • Customer service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Apple Customer Care Review

3.5
Details
Overall pleased with the previous operation of my MacBook Pro, but the first time I have an issue, I get zero support from Apple's "customer service" team. Apple just lost a very loyal customer today. #cutandrunat1stproblem
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ID
#900327 Review #900327 is a subjective opinion of poster.
Location
Converse, Texas
Service
Apple Customer Care
Reason of review
Poor customer service

Apple - Can no longer play my purchased music on iPhone

3.8
Details
Since the last iTunes update, I can no longer play songs I previously PURCHASED from the iTunes store stored on my iPhone 5s. The new music app only allows me to play a small subset of my purchased music via either WIFI or connected via my data plan. This really angers me. I feel Apple is trying to force me to take their new Apple music plan of $10 per month which I have no interest in. Pissed off Dave
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1 comment
Machele
#1115488

Try this: if you recall the songs you had on the iphone, just hum them to yourself. Same as actually hearing them. Life is tough, is it not?

ID
#794739 Review #794739 is a subjective opinion of poster.
Location
Bradenton, Florida
Pros
  • Previous itunes app
Reason of review
loss of access to my music
Loss
$200
Preferred solution
want my previous iTunes app back

Apple - My iCloud is locked for security reasons

3.6
Details
I purchased an i phone 6 and gave my 4s to my wife, I created a new Id for my wife's 4s and by mistake entered the same Id password which was for my Apple Id. After that my iCloud screen stopped functioning and turned grey. I think my wife's Id was replaced by mine but it's showing my Id on my iPhone 6 with my wife's name on top.I made several calls to customer care for past one month, they tried everything to change my password but it didn't work. I Tried to sign out also but it's asking for a valid password which I am not able to create. I even sent my iPhone 6 invoice so that the customer care is able to unlock my phone. I think no one is serious about this at the customer care.
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2 comments
Anonymous
#1090932

I'm having the much the same issue, phone is locked from a wrong e mail and a dodgy battery I have contact with 2 people from apple and they wont return my e mail or phone calls they are the worst company I have ever dealt with

Anonymous
#1086515

You and your wife can have two separate IDs with the same password. Having the same password will not affect the accounts.

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ID
#758885 Review #758885 is a subjective opinion of poster.
Location
New Delhi, Delhi
Cons
  • Lack of support from apple
Reason of review
Damaged or defective

Apple - Iphone 6 Plus Review from Jammu, Jammu And Kashmir

3.5
Details
Apple care in India offers the worst services .... Just being polite with the customers , doesn't actually counts ... They are polite while talkin and convincing .. But Am really disappointed wid their customer care which made me at a situation where in I am left with no phone and replies from their end on writing mails also , no feedback ... Am on hold with my phone with them since almost a week now
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ID
#714028 Review #714028 is a subjective opinion of poster.
Location
Jammu, Jammu And Kashmir
Reason of review
Poor customer service
3.6
Details
Apple lost my business as a customer for over 10 years. Not only have I purchased over 10K of apple products, I've advertised and sung their praises to friends, family and colleagues about how apple products are superior and just better then their competition! I've...
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1 comment
Marland
#1164061

Well I can see why you would dump Apple, you're looking for a handout for something YOU perceive as flawed yet works for everyone else. No respect to you, just like all customers you threaten to leave a company when they don't agree with you.

Good luck with your droid and syncing anything from your mac to it. I got rid of my macs when I switched to Android.

ID
#711693 Review #711693 is a subjective opinion of poster.
Location
Sugar Land, Texas
Reason of review
Poor customer service
Loss
$650
Preferred solution
Price reduction