Apple Reviews

Show reviews that mention
phone iphone service customer store problem customer service money support products
Showing 32 of 786 reviews Clear filter
Filter review
New Reviewer

Refund

Working on an ongoing issue with fraud. Hoping to see an end to this problem soon and had a wonderful CSR by the name of Jamie who gave me further insight into how to hopefully get things resolved sooner than later.
View full review
ID
#3284443 Review #3284443 is a subjective opinion of poster.
Loss
$118
Preferred solution
Full refund

Return of faulty product

I bought a new Apple Watch 7 series that was faulty . Apple immediately sent out a new one after I called their customer service.

User's recommendation: Call for any issues.

View full review
ID
#3258876 Review #3258876 is a subjective opinion of poster.
Location
Victoria, British Columbia
Pros
  • Clean design
  • An iphone that works
Cons
  • Not impressed with new products and services
New Reviewer

Roblox

OK I dont know why am reading this but my moms account still working and thats all I care about. So do notch do this because I do not know Im writing a review over Apple but my moms Roblox account is not working and I need help to make it work so Roblox customer service you really need to help me here

User's recommendation: I don’t care.

View full review
ID
#3163447 Review #3163447 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

Ipad locked

The person I talked to was very helpful and polite. We didn't get it resolved yet but she gave me a case number and somethings to check then call back with my case number. Hopefully then we'll be able to resolve the issue.
View full review
ID
#3133696 Review #3133696 is a subjective opinion of poster.
Location
Peoria, Arizona
New Reviewer

Need to speak to someone about my insurance with Apple

Need to someone about insurance with apple refund. Was not advised about the correct way to and why to install on lost or stolen phone. I was not told how to set up the lost phone an I speak to anadviser
View full review
ID
#3037076 Review #3037076 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Advanced Reviewer

Upgrades

Yesterday I received an Apple update. Some of which included bug fixes and security updates. Today I received another Apple update and they tell you that once you upgrade you can't fall back to the previous upgrade. I don't like the new upgrade but I can't go back to the upgrade the day before. They made quite a few upgrades and I'm still trying to figure out what they do. It's just not necessary. I threw away my Samsung Android because of the constantly changing interface. And even though I swore I would never switch to an Apple phone I bit the bullet and I love my new phone but it's starting to get too many upgrades. I don't mind the bug fixes and security enhancements but please don't confuse me with all these changes.

User's recommendation: Tell Apple to stop unneeded updates.

View full review
ID
#2967016 Review #2967016 is a subjective opinion of poster.
Pros
  • Ease of use
  • Excellent phone
Cons
  • Constantly upgrating
Preferred solution
Ease up on the constant upgrades
New Reviewer
An apple rep bet me $5000 that Amazons phone number isnt 888280**** (it is) he said it is a scam number and began screaming at me, I was shaking uncontrollably and apple has not cared and has ignored me via social media for months now. Its sad and I made a discovery...
View full review
View full review
ID
#2785325 Review #2785325 is a subjective opinion of poster.
Pros
  • Technology
Cons
  • Customer care
Preferred solution
Compensation I was told I would receive & winnings from bet apple made
New Reviewer

Dispute charges

Two charges have been charged to my debit card for two or three months. Ive called before a couple months ago, I was told their are no contracts I have with Apple. I need to be told what these two charges are for. 8.52. And 9.99. I would appreciate a refund for may and June at least. Your prompt attention to this matter is top priority. Thank you M.Gillette
View full review
ID
#2721491 Review #2721491 is a subjective opinion of poster.
Loss
$37
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They keep charging my account and I do t know why

Customer service did a great job helping me out was really starting to stress about the issue and she was really patient and I think we have resolved the situation

User's recommendation: Most definitely helpful.

View full review
ID
#2707222 Review #2707222 is a subjective opinion of poster.
Location
Albany, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

RUDE!!!!

Went in to buy an Apple Watch in a predominantly white area me a Latina went to get signed in, the girl (white) let me know she would be right with me finished with the customer and went on to help a (white) man and then when I said hey you skipped me in a joking manner she dryling replied with sorry and then told me I wasnt going to get helped and I should just come back another day. The experience was such a big turn off I have been a loyal customer but if this is how you treat people Ill take my money elsewhere.

User's recommendation: Don’t bother with the Apple store.

View full review
ID
#2678332 Review #2678332 is a subjective opinion of poster.
Preferred solution
The location to be aware of the situation. And a price reduction

Amount of 39.30 on my a charge unaware of account unaware of

Payment will be refund to my account in 30 days great customer service it was very nice and pleasant

User's recommendation: Call was great.

View full review
ID
#2664815 Review #2664815 is a subjective opinion of poster.
Location
Rockford, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Advanced Reviewer

Being mislead and lied to

I called in to report that the same hackers/scammers that have hacked my device and have many scam sites and apps are the same people all over Apples' bounty program hundreds of times and was told that discovery does warrant compensation and when I called in to report it a rep made a 5k bet that he lost might I add then proceeded to call me a liar and scream at me. I waited a month and a half to find out that Apple doesnt care about the bounty issue and if I knew that I wouldnt have wasted my time. Im extremely Let down and I have absolutely no faith in this world anymore.
View full review
ID
#2605728 Review #2605728 is a subjective opinion of poster.
Service
Apple Customer Care
Cons
  • Lack of accountability
  • Lack of customer support
  • Planned obsolescence
Preferred solution
The 5k that the rep bet me and lost as well as compensation for false pretense and misleading me for a month and a half.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

AirPod pros are too loud on phone calls

AirPod pros are too loud on phone calls. Even at the lowest volume setting, sometimes on a conference call other peoples voices hurt my ears. And you cannot turn the volume down low enough to make it comfortable. Thats ridiculous. There are lots of complaints on Apples website but no resolution offered. They have some articles that dont actually help you.

User's recommendation: Do not buy the Apple AirPods Pro.

View full review
ID
#2341667 Review #2341667 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Product
Apple Headphones
Preferred solution
Let the company propose a solution
New Reviewer

Mobile issue

This my mobile phone charger hadaptar problem and mike problem and battery this is problem and service plz accepted
View full review
ID
#2230488 Review #2230488 is a subjective opinion of poster.
Product
Apple Iphone 6s Cell Phone
Preferred solution
Full refund

About 2 months trying to change password!!!! I can't download app for my taxes!!!!

My complaint is not getting a problem resolved in a timely manner!!!!
View full review
ID
#2047735 Review #2047735 is a subjective opinion of poster.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article