Apple
Reviews and Complaints
1.1M
CLAIMED LOSSES
632
TOTAL REVIEWS
56.2K
PAGE VIEWS
4
ISSUES RESOLVED
Apple Reviews
New Reviewer
Pecil never wok
My complaint is that I had to buy another pencil because no one can help me.. very bad customer service.
ID
Pros
- Use to be the easiest for leaning
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer
To stop payment on my card
I don't have apple phone no more and needs to stop my payment on my card and needs someone call me at 717-318-**** to let me know bout the payment to stop it
ID
Pros
- An iphone that works
Loss
$3
Preferred solution
Full refund
My new iPhone 12 mini is Defective
I just got iPhone 12 mini two weeks ago and started freezing a whole bunch of glitches when your texting somebody the area where you write your message before you send it its going really small and it looks like theres letters underneath it overlapping and its a brand new song
ID
New Reviewer
My account is block
I buy an apple card my balance is 10 dollars and I cant use ith kg ghhhhg bb hbbbhhghhhvhjhgghhhhhjjhnkhhjjhhjjjhgg
User's recommendation: Bhhj.
ID
Preferred solution
Get my account where I can use it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I have had issues with my Macbook Pro M1 (1TB, 16GB) since the first day I have received it around December 24th, 2020 after spending $2000 on this new machine. Issues: 1. One port does not function properly and keeps disconnecting from hard drives. 2. Battery gives me...
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ID
Pros
- Operating system
Cons
- Waste time
- No consideration for customers
- Lying employees
Loss
$2700
Preferred solution
I would like them to exchange this system for a brand new one without any issues and begin the warranty from day one. I do not know what issues other units maybe having.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I have had issues with my Macbook Pro M1 (1TB, 16GB) since the first day I have received it around December 24th, 2020 after spending $2000 on this new machine. Issues: 1. One port does not function properly and keeps disconnecting from hard drives. 2. Battery gives me...
View full review
ID
Pros
- Speed of computer
- Operating system
Cons
- Expensive
- No regard for customer time or efforts
- Sell defective products at times but do not fix them
Loss
$800
Preferred solution
I would like them to exchange this system for a brand new one without any issues and begin the warranty from day one. I do not know what issues other units maybe having. Possibly some credit on my account for the wasted time.
New Reviewer
I need to sleek to a human
Question on my Bluetooth switch being off but nearby users are hearing what I'm listening or watching
ID
Location
Los Angeles, California
Preferred solution
Answers on Bluetooth correctly functions is close proximity of fellow users
Learn how to put pictures on a sandisk
First of all there is so far no help from Apple at all, Ive been trying for weeks and some days, Ive been told Ill receive a call shortly ? It never happens ? Ive gone to the Apple store 45 miles, they would not let me in, I said I need Help, they said go on line they will help you also ? No help again they dont understand Im not a tech person I dont understand many tech wordsany part of Apple, some people had apple before and got rid of it and bought another brand
User's recommendation: Listen to people about how there doing.
ID
Location
Springdale, Arkansas
New Reviewer
Bank acct keeps being charged from Apple
Recurring Apple bills on me bank statement. I do not know what they r for. Im getting email from Apple Company as to steps I need to take. Apple representative was great and friendly while listening and advising me.
User's recommendation: Apple is very helpful if issue.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Today I received a alert through my email that someone had been in my account access my Apple iPhone account all last weekend three weeks ago all the way to the beginning of May I have been receiving calls from irate people said someone is because I am from this number...
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ID
Loss
$1500
Preferred solution
Yes 1299 dollars
New Reviewer
Unauthorized payments coming from my account that I never set up and auto with your company I’m very upset about this and we need to resolve it quickly
Need to change autopay information I never set up and autopay and I won't my money back on my card you all have been stealing my money I did a one time payment I did not give permission to autopay nothing with your company I only bought more storage space one time and now for the last 3 months,your company
User's recommendation: Don’t purchase nothing from your company with my card because when you not authorized to do that then that’s stealing from me.
ID
Loss
$30
Preferred solution
Full refund
New Reviewer
Transaction charges
My 10 yr old son bought something with a reoccurring charge for $10.59 that I never authorized can apple please take this charge off my card please my bank just notified me of a over draft fee thats how I was aware of this charge
User's recommendation: Please check your statements.
ID
Product
Apple Cell Phone
Pros
- Features
Cons
- Lack of understanding of customer needs
Loss
$32
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan’t reset passwords !!!!
I am so frustrated and disappointed with apple support. My 14 yr old daughter has forgotten her Apple ID password and we hv limited access to the phone number given at that point of time !! I hv repeatedly called customer support, followed all their instructions, waited 24 hours, then 14 days etc etc etc whatever the system suggested and still no resolution!!! The support staff has no idea what to do. My husband and I hv wasted our time on long calls with them to no avail ! Why cant they simply reset the password!!! We hv been trying to solve it for a month! It is ridiculous!!! What is the point of making products when you hv no idea how to help / resolve issues ! It cant take more than a month to resolve this ????
ID
Product
Apple Cell Phone
Cons
- Defective product poor support
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerApples Tunes card
The Code letters dont work..this the second time. Nobody do anything About. Im going to make a Complain..
User's recommendation: Be careful when buy a Tunes card. Nobody cares if the Tunes card dont Work. This ridiculous.
ID
Loss
$100
Preferred solution
Full refund
New Reviewer
Put me on hold for 7 minutes then it cuts off then a message came to ask me to review apple and of course my review is very bad
You put me on hold for 7 minutes then the line disconnected Then you asked me to make a review on your company
User's recommendation: Don’t trust if they put you on hold.
ID
Pros
- No comment
Preferred solution
There is a 99 cents monthly charge on my Amex card that I want to know whT it is and why not charge on my Apple Pay which is Visa card and I want to switch charges to my visa not Amex I tried several ways including online and calling but I failed.
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