Apple
Reviews and Complaints
Apple Collective Complaints
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Verified Reviewer |Refund
I requested a refund, and on the Apple support it says it was reversed, but the funds have not been returned.
Preferred solution: Full refund
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Verified ReviewerInconvenience
This billion dollar company cant seem to fix its awful issues as far as doing THEIR part. I cant turn off FIND MY in order to get a new phone, without it off I cant move forward with this process.
Oh so just reset my password? THE SITE DOES NOT WORK. I cannot reset MY password even when I KNOW the password is correct. I literally cant do anything because APPLE cant do their part.
Billion dollar company by the way, inconveniencing my life. What a ***
Preferred solution: Fix your *** issues
User's recommendation: Don’t buy Apple
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My device blocked
My issue is not fixing
Hello Im Nasra from Tanzania,my device blocked to using Snapchat Im trying to unblock but its seems like the Snapchat cannot unblock,and its because of someone reporting me for no reason,jealous,my account is back but I cant login to this device
User's recommendation: Help to unblock my device
Refund
The 15 of Dec I was charged for Apple TV and internet I dont or have never ordered these I have tv and internet through my sons subscription with xfinity I talked to someone there on the 15 and they said I would get a refund but I havent yet
Preferred solution: Full refund
User's recommendation: Always check your bill
IPhone 17 is a piece of ***
Brand new phone doesn't work and no help from local Apple or T-mobile stores - Apple says it's T-Mobile fault and T-Mobile says it's Apple - leaving the customer out in the cold!
User's recommendation: Avoid Apple and T-Mobile
Fraud purchases
Customer service phone did not even ring. No one answered the call.
Can anyone help? Fraudulent charges not resolved, and it won't remove my credit card for these fraudulent charges.
Preferred solution: I want my credit card which expired being used for fraudulent charges
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSecurity alert
When I purchased an item on Facebook, I received an alert from Apple saying I had been hacked. I need verification that this, in fact, came from Apple. Let me know, please.
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Verified ReviewerMoney that came out account
Money was taken from my account by your entity and I dont know how it happen and I need explanation. And I want to know what this Apple bill is about.
Preferred solution: Full refund
Charging
I had the phone less than an hour and it would not charge. Brand new phone.
They wanted me to pay a fee to replace it and I refuse to pay to pay to replace something that is new.
That is a manufacturer defect and they should pay for it. Still not resolved
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Verified ReviewerDouble billed
I got double billed on my payment for HBO Max, which cost me $20 in total when it was only supposed to be $10.
- Great way for easy payment
- Double payment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Subscribions
I keep getting billed for unnecessary charges on my new card, which I recently replaced. I'm not seeing what I'm subscribed to on my end, and yet still Apple keeps taking unnecessary funds from my card.
I called for support, which was not much of a help, so to speak. Each day, funds keep being taken from my account, and I'm not being refunded for multiple transactions.
I attached a few images there, and that's not even the few charges that have been taken from my account. There are many others.
- I do not know
Preferred solution: I’d like my full REDUND and also to stop being charged everyday unnecessarily for subscription I know nothing of.
Not.\n Satisfied.
Get better phone service.So you can talk to somebody that don't cut out or have to say , hello , all the time and they don't hear you back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was billed twice in November
I'm supposed to get a refund and in December I was billed on the 2th it should be the 3th can you please make the correction
Preferred solution: Full refund
User's recommendation: Be patient and keep trying to get to customer service
Apple.com/bill charges me 16.397 Omani riyals and I want it back please apple refund it to me
I want my money back why should apple charges me extra money from my personal account please I want.
- Iphone
- Iphone
Preferred solution: Full refund
User's recommendation: Do not link your accounts
My phone is not ringing it is just making a little buzz
First of all, 'pissed' is not a word I would use before I called, but now I will, as I was cut off before anyone answered.
- Too complicated
Preferred solution: fix it
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They steal you identity and use it to funnel money through the app store. Nothing new there.