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I have probably owned at least 20 Macs. My first was an AppleIIE. Lately, something is very wrong at Apple. I have had a couple of positive experiences but the bad experiences are far more numerous and make me want to never purchase another product. I had a problem...
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ID
#2307467 Review #2307467 is a subjective opinion of poster.
Service
Apple Technical Support
Cons
  • Rude techs
  • Talked to me like i was a 2 year old
Preferred solution
Apology

IPhone 10 Performance

After several iPhone 10's and and their (inability to connect (would have to call back multiple times to get a connection), dropped calls)) my daughter and I decided to buy new iPhone 12 Pros to determine if the problem was our iPhone 10s. After we each transferred our data and verified our settings were the same, we can report that the IPHONE 12 PRO works perfectly even with 1 bar and low WIFI. What this tells me is the iPhone 10(s) that I bought for my self and 2 daughters was in fact a very inferior, undependable and unsafe product. I am upset I spent so much money on the iPhone 10(s). I believe apple should refund my money for 3 iPhones and 2 iPhone warranty related purchase due to the inferior, unreliable and unsafe nature of the iPhone 10 phone. My husbands iPhone 7 still works fine as did my older iPhone 7 so I knew it was the iPhone 10 and not network issues and or settings.

User's recommendation: DO NOT BUY AND IPHONE 10 and ask for a refund if you did due to its inferior nature.

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ID
#2292199 Review #2292199 is a subjective opinion of poster.
Location
Concord, California

They are arrogant and disrespectful

did not honor what they wrote

User's recommendation: stay away.

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ID
#2291422 Review #2291422 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
My wife bought me an Apple Watch Series 4 for my birthday 2 years ago. After 1 year the screen that is supposed to be a sapphire crystal screen crack from a 3 ft. tall drop. I was upset but I dropped it, so I pay the fee to have it replaced. 10 months the replacement...
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ID
#2290924 Review #2290924 is a subjective opinion of poster.
Loss
$519
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective product

Purchased Apple computer 75 days ago from Best buy. Screen cracked. Best buy said no exchanges, call apple. Called Apple they said no replacement. It's a brand new computer under warranty. There are a million like new refurbished Air Mac books on groupon. In my opinion Apple knows these are defective. They break and get refurbished. Apple has really changed and in my opinion is now low quality and uncaring.
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ID
#2287406 Review #2287406 is a subjective opinion of poster.
Product
Apple Macbook Air Laptop
Cons
  • Defective screen
Loss
$1223
Preferred solution
Full refund

To tell them to stop pulling money out of my bank account

I asked yall to stop pulling money out of a close account their no money and the bank is not going to pay so if you keep trying to pull money ypu will not be getting paid thank you.
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ID
#2263934 Review #2263934 is a subjective opinion of poster.
Location
Valley, Alabama

Mob is not starting

After 2 days use mobile is not starting
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ID
#2257960 Review #2257960 is a subjective opinion of poster.

Customer service

I went to the store to pick up a product and my sister was facing problem with her iphone 11 i told the man that please have a check and he was not ready to listen he was being very rude with me n my sister.. We can afford to buy an apple product that means customer service should also be good i was not expecting this kind of service from the apple team.... (Mr.sumair Uddin) he was sitting at the desk and dont know the area exactly but i hope you will find him. And more over i was trying to get an appointment from.past 2 weeks but i did not get it I.hope i.will.get a call from.the apple.team. My number is ....782284**** or.915823****... Thank.you ...
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ID
#2253984 Review #2253984 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Peanuts holiday shows

I am writing on behalf of all the people who cannot download or stream Apple TV. It is terrible that the only way to watch the peanuts holiday shows is thru apple tv. They are a part of our culture i have watched them since I was little and i am 63 now my granddaughter will not be able to watch them on tv SHAME ON APPLE per your web site customers come first i guess only customers come first

User's recommendation: Dont buy apple products.

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ID
#2242664 Review #2242664 is a subjective opinion of poster.
Cons
  • Customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Iphone is largly unusable

When I got my new IPhone, the AT&T clerk assigned a disabled Apple ID to it. There is no way you can remove a disabled Apple ID account from your phone. Apple support says they are unable to help and that I need to have a proof of purchase and visit ACTIVATION LOCK at Apple support to resolve the issue. The only thing I can do with the new phone is call and text. All the icons (are Apple), the App Store and ITunes are denied me because of the disabled Apple ID on the phone.
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ID
#2232666 Review #2232666 is a subjective opinion of poster.
Cons
  • Not helpful
Loss
$899
Preferred solution
Deliver product or service ordered

Mobile issue

This my mobile phone charger hadaptar problem and mike problem and battery this is problem and service plz accepted
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ID
#2230488 Review #2230488 is a subjective opinion of poster.
Product
Apple Iphone 6s Cell Phone
Preferred solution
Full refund

Billing inquiries

She handled it great I dont do music on my phone
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ID
#2227054 Review #2227054 is a subjective opinion of poster.
Location
Monterey Park, California
Service
Apple Customer Care

Buyer Beware - Apple stole my iPad that I paid for. NO NOTICE OR WARNING!

Paid for my iPad. I did not and do not use or connect my iPad to the cloud. I connect to Wi-Fi only twice a week maybe. After five years my operating system was too old to connect to the internet, so I bought a new iPad. I was home and miles away from any Wi-Fi connection. I was in the process of manually transferring my data. After a charge and reboot on my old iPad, I got a message to enter my Name and Password. First, I was miles away from obtaining an internet connection, second, the last time I used that information was when I bought and set-up my I-Pad which was five years ago. I was basically severed from my daily planner containing all my appointments, contact information and phone numbers. In a panic I drove to the Apple Store in Americana in Manhasset, New York. I was told their next available appointment was in a week and I had to find and bring my five-year-old store receipt to prove I owned my iPad. Nowhere on my receipt did it state I needed to keep the receipt for any type of assistance or service. Then I got the run-a-round. The store told me to call the Apple 800 number. The Apple 800 number told me to go back to the store. My iPad was working fine and with no notice or warning Apple basically severed or locked me out of my iPad that I owned and I paid for. I am not or was not using or subscribed to any Apple service. As far as my new iPad, I no longer feel confident using any Apple product. I had LOVED my iPad. I was in the process of picking a new phone too but I can not take the chance of getting unexpectedly severed from my phone too. The data that I lost due to Apple was irreplaceable. I will never feel confident using an Apple product again. BUYER BEWARE this can happen to you.

User's recommendation: BUYER BEWARE.Apple can severe you permanently from your product at any time.

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ID
#2226512 Review #2226512 is a subjective opinion of poster.
Location
Manhasset, New York
Product
Apple Account
Pros
  • Nice product
Cons
  • Severe you from using your ipad
  • Run around
Loss
$1400

Product not wirking

Product not working Button problem Hanging issue
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ID
#2203177 Review #2203177 is a subjective opinion of poster.

Complaint

Brought iphone 11 in March and in May started having problems. I have been talking to tech support numerous times, AT&;;T store and Best Buy - told it is a hardware issue. I want to know when the stores will reopen in Dallas TX -
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ID
#2198391 Review #2198391 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered