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Called customer sevice about some problems with my iPad. My husband spent hours on the phone with then and in the end they lost all my photos , of children, grandchildren, vacations and our anniversaries. They were supposed to store them and didn't. I wrote to Tim Cook...
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Anonymous
Andy

Saying that apple is responsible for your data loss is like having your Honda broken onto and having your purse stolen and then calling Honda and saying they owe you a new pur...

Anonymous
Anonymous

Why don't you just copy them back off your backup? Simple.I don't know of any company who guaranty's your data. That's why we have all kinds of ways to backup data. Many of...

2.2
#1001268
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To whom it may concerns Today I bought new macbook pro 13inch 512gb space grey color at Big camera shop. Then i went to apple store nearby where locating in Ginza area, Tokyo. Everything seemed fine, many people were walking sitting chatting and buying things. I was...
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I liked
  • Product
I didn't like
  • Service
#999326
Reply to reviews
I spent $600 on an Apple iPhone 6 Plus after 14 months it dropped calls no one could hear me and many other problems I spent multiple hours at the Apple store for them to finally tell me they wanted another $300 for a new Apple phone they were rude talk down to people...
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1.0
Product
I liked
  • I liked phone before it quite working properly
#992583
Reply to reviews

Apple Cell Phone Review

Apple
#862531
Very poor battery backup is there any solution
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Other Product Review

Apple
#817918
1.0
Details
Been a apple priduct fan and user for a long tme! Their services suck, their customer service sucks, their attitudes suck, the wait time to talk to someone is average 1 hour, and then they dont care about their customers. Told a guy i was going ti change from apple to samsung, he said have a good night, after he already ruined it anyway
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website

Iphone 5S Review

Apple
#805416
Apple has taken upon itself to disable my phone because of 6 passcode attempts. Now all of my very previous videos are lost and the company will not allow me to retrieve them. It should be MY choice if I want my phone disabled after passcode attempts NOT Apple. I own the phone an have the right to get my data back!!!
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Apple Repair Review

Apple
#799255
1.3
Details
*** poor customer service, impossible to book 'genius' actually, thickie bar appointment. I went, just to be told they wouldn't look at my phone as I had the screen replaced. Had Apple charged a reasonable price for screen replacements and had I been able to book repair, I would have gladly used them. I've had enough of poor support and lock in, I'm going android.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
This is with regards to the issues arising out of a new apple product. Firstly, buying a premium product already creates a hole in your pocket but on the top of it if it does not work fine then what to do about it i.e. even after spending good 90k from your hard earned...
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applehater
applehater

Three major hardware component failures within a year GOING on a fourth major hardware failure only would Apple replace the system. However if it is determined that YOU damage...

1.2
#984235
Reply to reviews

My phone was cut off without warning on Christmas eve night for being a day late with payment. I could not even call 911!!!! I have been a customer for ages & always pay my bill. If traveling, I could have been left stranded with no service & no 911. I could have been...
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Anonymous
joe

op, that has nothing to do with the iphone - that's your cellphone service provider. timing is unfortunate, of course, but these things happen when you don't pay your bill. wh...

#979465
Reply to reviews
Took it to the ATT store and was told the phone was defective and I would have to take it to the Apple store in Orlando, Florida. I drove the 50 miles one way, paid all the tolls. Got there and was told there was a 3 hour wait. Waited and when it was my turn for...
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applehater
applehater

This has nothing to do with Apple. OP should move review to AT&T and not Apple.

I didn't like
  • Treatment and they way other products were pushed at me
#972592
Reply to reviews

Had a $99.00 unused certificate and they dropped the program and won't refund or credit the money. I spoke to them and they were going to look into it by a supervisor waited 6 weeks and never heard a thing back. So then I decided to take it to the Better Business...
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applehater
applehater

The Apple one to one program was discontinued years ago and you're trying to redeem it anyways? It sounds like a little too late to the party.

4.0
#971656
Reply to reviews
Bougth my macbook june 2015. Within three months some keys stopped having their typical feedback, repaired under wareanty, meanwhile two more repairs, different keys, now just out of warranty the "control" key "lost its touch". Apple used to be high priced but of...
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LexNicolai
LexNicolai

Applehater, your comment doesn't make sense to me. Problem is physical key behaviour. Apple used new type keyboard on this model. The recurring problem is affected Keys remain...

applehater
applehater

Maybe you're the arrogant one here or just can't write a proper review of your situation; have you tried performing an erase and install without migrating your data? What test...

2.1
Zwolle, Overijssel
I didn't like
  • Bad product
  • Product is of substandard quality
  • Poor quality keyboard
#969397
Reply to reviews
My iCloud account has now been in recovery for over 14 days and still I have not had any feedback , how poor can service be plus you can not get onto one website to complain or even better to get this *** system fixed . H E Labuschagne +27 833084666
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Anonymous
Anon

You're the *** that enabled two factor authentication! Take it from someone who deals with people like you every *** day working for tech support. Not apples fault you guys do...

1.8
#967116
Reply to reviews
Apple Care is a nightmare! I have the "Apple Care Plus". I started calling back on November 25, and my cell phone is still not fixed. I have called on 3 different occasions, and the person that takes my call just apologizes for the fact that my replacement has not...
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applehater
applehater

that was me who hung up on you

2.1
I liked
  • Apple in the early days
I didn't like
  • Customer service
#966974
Reply to reviews