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Apple sucks

My Mac had turned real slow so I took it to Apple Customer Support. After 3 days, they gave me a call saying it would cost 900 Dollars to get the Mac repaired because the Flash Drive had a problem. I took it to another shop, found out there was absolutely no problem with the Flash drive and it was something. Got the job done for a 100 Dollars. All Apple does is cheat the *** outta you
1.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1274113
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published review 5/26/18 I went in today with a problem and apple wanted to give me another one instead. My iphone 7 plus does not connect to internet through wifi not data! The phone is cosmetically brand new and only had that issue! Which it is still under warranty !...
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1.0
#1264988
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a few years ago, i bougyt an iphone 5s. it was working perfectly fine, until two years LATER when i tried opening an app of which used to work PERFECTLY on my phone, snapchat. Keep in mind, that I didn't download anything hramful to my phone such as a jailbreak or an...
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1.5
I didn't like
  • Unprofessional and dishonest
#1260084
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Next to my current carrier, Apple has by far the worst customer service I have ever dealt with. I got an iphone from CredoMobile a month ago. It hasn't worked since. I've done all the things suggested to get it working, multiple times, and every time I contact Apple...
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Anonymous
Dale McKinnon

I had 10 different apple "advisors" in the past 2 weeks as somehow my new iPad seems to have screwed my email. I have talked with my internet provider 5 different advisor, my ...

NegativeCoati
NegativeCoati

June 2nd and my issue is still not resolved. On my 6th senior adviser who, of course, promised a call today - which I came home early for - and didn't deliver.

1.0
#1246882
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I have had 2 iMacs, an iPod, 2 iPads and 2 Apple TV boxes. I believe I am at the threshiold of never paying another dollar ever to Apple. I done with Apple forever? The battery on my 6S was near death: I could not get more than about 2 hours use just making basic calls...
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3.3
I didn't like
  • Tech support
  • Planned obsolescence
#1233686
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The Apple store wasn’t as crowded as it usually is. My wife dropped of her iPhone for a battery replacement at 6:00pm. I won’t mention that it took over a month for the battery to arrive at the store. We were told that the phone would be ready for pickup at 7:00pm. We...
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#1220668
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Apple - Battery replacement a sham

Despite trying to get a battery replaced, following Apple’s directions and jumping thru multiple hoops - still no new battery. They make it difficult to do and provide very poor customer communication.
1.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1219543
Reply to reviews
Yesterday my wife and I tried to send a video on our iphone but it would not go through as it said we had to enable imessage. We never had to do this before. Did some research and I find out Apple wants you to use imessage to send texts through as it goes through their...
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Anonymous
Anonymous

Is your tin foil hat loose?

#1212765
Reply to reviews
Apple store visit [ one of many over the last 5 years] greeted, pointed in vague direction of 20 other blue or green shirts to wait in line, this in itself could be solved for far less cost, by a ticket machine , the person in question will then look at his pad and...
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Anonymous
Linda Anderson

100% agree!!!!!!!

1.4
I liked
  • Overall design
  • First pro laptop
  • Second air
I didn't like
  • Automated updates
  • Genius bar
  • Store staff directors
#1209041
Reply to reviews
This is the worst company I have ever dealt with! After reporting a weak battery back in January 2018, my iPhone 6s finally would not turn on at all. I contacted the store in the Mall of New Hampshire in Manchester NH on 3/8/18, to see if my battery was in yet. After...
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Anonymous
Anonymous

Still not resolved not even a contact from Apple

Anonymous
Stacy

The technical support from Apple is horrible. They pass you from one senior adviser to another. You are on hold for over an hour. They never rectify the problem.

1.0
#1208626
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