Apple Reviews

Show reviews that mention
phone iphone service customer store customer service problem money support products
Filter review
New Reviewer

Messaging is blocked

I've put my password and email in the question boxes I get a message back that my password or other address Is incorrect. I do not want to change either one of these, Password or email address I just want to SIMPLY GET UNBLOCKED!!!

User's recommendation: Unless I get my problem resolved, which I have been trying to do all morning, I will not give Apple a good recommendation.

View full review
ID
#2866933 Review #2866933 is a subjective opinion of poster.
New Reviewer

Hulu have been taking money out my account and I didn't authorize it and BET plus

I just noticed I was getting a charge from Hulu and BET plus off of my card and I dont know how long they have been charged me for this
View full review
ID
#2866090 Review #2866090 is a subjective opinion of poster.
Location
Detroit, Michigan
Loss
$500
Preferred solution
Full refund
New Reviewer

Warranty on I phone,

Can not hear, getting hot when on, I need to know about warranty, AT&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;Tsaid contact your it done this on it own
View full review
ID
#2863873 Review #2863873 is a subjective opinion of poster.
Loss
$399
Preferred solution
Full refund
New Reviewer

Warranty on I phone,

Can not hear, getting hot when on, I need to know about warranty, AT&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;Tsaid contact your it done this on it own
View full review
ID
#2863867 Review #2863867 is a subjective opinion of poster.
Location
Dalton, Georgia
New Reviewer

Forget my apple id passwordI forgot my password

I forgot my password so I try to change the password when I change it and try to sign in it says incorrect password
View full review
ID
#2860833 Review #2860833 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
I just need to re-start my password
New Reviewer
IPhone X with factory issues not being fixed in-store free of charge because of expired warranty, even during extreme situation: the pandemic. I had my iphone X screen fixed because of a green mark appearing all across it in 2019, they told me it was an apple factory...
View full review
View full review
ID
#2852666 Review #2852666 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Price reduction
New Reviewer

Sobre un nos cargó y problemas con la unidad telefónica

Buenas tardes me estaba fijando que me están cobrando 99 centavos por mes por almacenamiento un cual mi teléfono tiene la capacidad aparte que tengo problemas con el té
View full review
1 comment
#2059176

English!!

ID
#2850004 Review #2850004 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Have a appointment and I forgot what time it is tomorrow

I need to know my appointment time for 09/07/2021 in Walunt Creek Ca its about my Apple phone the regular iPhone 12
View full review
ID
#2847134 Review #2847134 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No response to my phone call through the website

I downloaded the screen mirroring app from your App store without knowing that it is chargeable. I deleted the app without using it . and am asking for assistance to reverse the charge of SGD29.98 plus SGD0.29 from my credit card ending in 1845. This card has been replaced with one ending in 2929 which is now in my Apple wallet. The amount remains in the new card as a charge
View full review
ID
#2847094 Review #2847094 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Apple billing

I keep getting charged $85.71. Keeps coming up on my banking app as fraudulent. I have no idea what is going on I switched debit cards and set up new card for family sharing plan and it came up again
View full review
ID
#2836054 Review #2836054 is a subjective opinion of poster.
Location
Lehi, Utah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized purchase

an unauthorized purchase was made for a marvel game that i did not make its either a scam email or the purchase actually happened please remove Invoice #IDSUWI18D01L2 on 9-2-21 at 610pm Thank you
View full review
ID
#2835469 Review #2835469 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund
New Reviewer

Overcharged

You are overcharging me on my purchases to play Wizard of oz. I charged $4.99 yesterday and it turned into a $20.99 charge. This has happened 4 times and I want a refund for what is owed to me
View full review
ID
#2833698 Review #2833698 is a subjective opinion of poster.
Loss
$60
Preferred solution
Price reduction
New Reviewer

Refund

Never got my first refund of 29 dollars and now Im charged again on my account that wasnt approved why the *** am I being charged without permission I shouldnt have to delete my card every time so that apple doesnt *** charge me random charged on my account now Im needing a refund of 10.99 making a total of 40.00 of charges unauthorized and need refunded asap

User's recommendation: Need to talk to a person.

View full review
ID
#2833017 Review #2833017 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

Trying to cancel subscription for Apple Music that I didn't order

I received a confirmation for Apple Music bill noIUS85-90. Bill no 51HFL9VMFS4 for Apple Music. And said I could cancel before Sept 5th, called no 1-84*-271-**** to cancel and no one answers. I want to cancel subscription.
View full review
ID
#2831118 Review #2831118 is a subjective opinion of poster.
Cons
  • Can not get thru customer service
Preferred solution
Cancellation on subsrcription
New Reviewer

I will not pay you, I need to talk to apple

I cannot remember my password and to get hold of you I have to pay with my Visa card? What kind of customer service is this? You think as hard as it is ticket help from you I would want Toto recommend anyone?
View full review
ID
#2828908 Review #2828908 is a subjective opinion of poster.
Preferred solution
I just want to get into my phone