Apple
Reviews and Complaints
Reviews Chart
$600K
CLAIMED LOSSES
505
TOTAL REVIEWS
44.5K
PAGE VIEWS
2
ISSUES RESOLVED
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Verified ReviewerApple - Thieves
Hello, My phone doesn't work on 10 days ago due to the overheating and slope that occurred on my phone. I sent that phone to the KVK Bakırköy service. It was like a joke back to me after 10 days. They reported that my phone would be repaired for 3350 TL. Why do I have to pay a repair fee for a situation that is not caused by me? The phone is under warranty and you charge me for this problem. What is your purpose, what we deduct from people is the logic of profit? Do you represent the Apple brand like this? I shared the issue with the Apple side. I will also inform the global Apple side. It is a disgrace for KVK to charge almost a phone price for a phone that is under warranty. okansarisakal@hotmail.com
ID
Service
Apple Repair
Cons
- Product
Preferred solution
Deliver product or service ordered
I have an iPhone 7 and today, March 23, 2020 my phone just stopped working and would not allow me to make or received calls or text messages. I contacted Verizon and after an hour on the phone with their technical support, they advised me there is a recall on my model...
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ID
Preferred solution
Send replacements to customers when your product if deffecitve without putting a hold on their credit card. It's an issue with your product, you should stand behind it and replace for free without stipulations of putting hold on customers credit cards.
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Verified ReviewerApple - No, I do not
purchased a new apple pro along with all my apple products the new pro has a bar at the bottom totally cracking off , and apple won't warranty it trying to blame me when it started in the hinge that is not lined up!!! Terrible service !!!! Have been using apple products since 1984 . They get worse every year!!!!
1 comment
ID
Product
Apple Laptop
Pros
- Use to be the easiest for leaning
Cons
- Terrible for real state
Loss
$7
Preferred solution
Full refund
Don’t ever buy an Apple device.
If you enjoy going to war with hackers, malware, other annoying intruders just get any one of these on WiFi and watch your life disappear before your eyes. Do not install iOS thirteen.one.one, ever, hackers appear immediately in gaming app in settings, Do not put yourself through this ***
2 comments
ID
Product
Apple Cell Phone
Pros
- Apple in the early days
- Ease of use
Cons
- Wont help
- Lack of options for bad apple product
- Service cost
Loss
$4000
Preferred solution
Full refund
Apple - DO NOT BUY A IPAD
iPad was not working out of box in
ID
Cons
- Not impressed with new products and services
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApple - Do not buy iPhone XR
I have had iPhones since the beginning, but this is the last. They are now making their backs with glass which shatters at the drop of a hat. Then when your back glass shatters Verizon claims I should have bought their case. No you shouldn't sell phones that the back shatters when they have a $40 Under Armor case. Goodbye Apple or Crapple as you are now known as to me.
ID
Location
Stillman Valley, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApple - Remove card from access!!!
I was charged with out consent for some stupid app for palm reader that I didnt download Ive complained and nobody will refund my $9.66 it is seriously not a lot of money but they are acting like it m asking for a million. Its ridiculous how much back and forth with this person and that person. VERY BAD CUSTOMER SERVICE. Waited on hold for 10 minutes.
3 comments
ID
Service
Apple Customer Care
Loss
$10
Preferred solution
Full refund
Avoid apple customer services
I was on the phone with a apple representative she started talking and hand up on me no call back I just waited over half an hours and not call after i just waited 23 to get to someone the worst customer services i have experience in my life
ID
Pros
- Charged your credit card without authorization
Cons
- Poor customer service
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund
Apple - Their Watch Was Implicate In The MLB Cheating Scandal
Just reported that Apple watch was used as a communications device to allow players to cheat. The government needs to get involved and better regulate these products and the industry. These were just the people who got caught. Apple has many products that can be used for illegal activities, as can other tech products too. The US government needs to be stricter and regulate more. These companies have billions. The fines of these companies alone for their misdeeds could balance the budget. Now the company is going into new businesses and is about to gt clobbered by Disney, Netflix and others. Apple is using old *** washed up actors and actresses. They know nothing about this new field and it shows.
1 comment
ID
Product
Apple Smartwatch
Pros
- Name is simple
Cons
- Bad ceo
- Not to be trusted
- Make gadgets and that is all they should do
Reason of review
They are doing a lot of bad things
Preferred solution
Government needs to regulate Apple and the tech industry
Apple wont/cant fix my 8 year olds IPad. Error 4013, stuck in update/restore mode, a hardware problem. Apple wont help us in any way other than to sell us a replacement for it or a buy a brand new iPad for over $300. Its only 2 years old and we bought 3 of them....
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2 comments
"Ive noticed over the years that when I stop patronizing businesses, others do as well, and eventually those businesses down size or fail. Good luck Apple!" Lmao.
Oh nooo, influential super-Karen is coming for one the largest tech companies in the world! They better watch their back! Seriously, get over yourself. It's unfortunately that your iPad broke, but it was 8 years old.
iPads are essentially computers. 8 years is a long time for ANY device, whether it be a computer, a phone, or a tablet. It sucks, but that's how technology is. Also, iPads and the Nintendo Switch are two completely different products.
The Switch is intended primarily for gaming/portable gaming.
iPads have the ability to game but are more-so used for streaming, checking email, web browsing, etc. Your comparison and your threat are inane, and I hope your kid grows up to be nothing like you.
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ID
Location
Portland, Oregon
I been having trouble unlocking my phone because my I cloud account been disabled. I been trying to reset my password several times. They still said my security questions was wrong, and they aren't. They even said my date of birth was wrong (which was one of my...
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ID
Service
Apple Technical Support
Apple make it so I can't even use my account
Apple wasn't at all help at getting my I phone activated! They wanted me to reset my password but they wouldn't allow my to do that! They kept saying my security answers was wrong, and they wasn't. They even said my date of birth was wrong and of course I know my date of birth. So I couldn't reset my password. So now I can't use my phone and I don't know what I'm going to do! Apple shouldn't make it so people can't use their phones. Hadn't they ever thought people needed them for important stuff? I talked to the advisor and all they did was take my to the place I went the billion times
ID
Product
Apple Cell Phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApple - Gift cards depend on the store you buy from
Both a new MacBook Pro +3000 euro on Black Friday receiving this lousy gift card of 200 euro which now turns out I can only spend on hardware and not on software which was actually my intention.
ID
Product
Apple Gift Card
Pros
- Best in laptop
Cons
- No longer innovative
Reason of review
Not as described/ advertised
Loss
$101
Preferred solution
possibility to use gift card company wide
Avoid Apple - Iphone/Spyphone - Needs Government Intrervention!
Concerns about Apple products: 1. Iphone can be used as a Spyphone to obtain your sensitive data, identity, and have this used against you. Needs government intervention. 2. Apple products need better encryption to keep your data secure. Government is looking into this and should force Apple and others to comply with much tighter regulations. 3. Apple manipulates its sales and profit data. No support for this but looks fishy to me. Stock is manipulated. 4. Apple's new initiatives are failures. The streaming uses old *** actors and actresses for the content and you can get better online for free. 5. Avoid Apple products. The company is not interested in you just their sales at your privacy expense.
2 comments
ID
Pros
- Brand name although getting tainted
- Stock is rising through manipulation and could crash
Cons
- Not impressed with new products and services
- Iphone can be used for spying on users
- Apple is a gadgets company period
Reason of review
Bad quality
Apple - No service when falsly charged
A charge was made to iTunes on my credit card from iTunes/ Apple and I don't have an account. Wont correct it because I don't have an account number!
ID
Product
Apple Itunes Mobile Application
Cons
- Wont help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
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Apple do expensive but their products are crappie