Featured on Facebook

I get a thousand dollar Thunderbolt Display. I open the box, the unit has clearly been returned and purchased again. The wires are a mess. There's something missing. If I'm spending $1000 on an electronic product it better be packed and shipped neatly. It better be new. It better not be a reject.

I opened my six month old macbook pro the other day, suddenly the screen is slightly cracked in the lower left corner. It wasn't dropped or mishandled in any way. There's no sign of damage to the exterior. I bought this six months ago. I'm fed up with how delicate Apple products have become. The overall quality and presentation of Apple products has declined.

I call the Apple store closest to my home, (which is an hour away) to see if they could repair it same day. I need my mac for finals. I get an automated system. Finally I get some random telephone operator who doesn't even work in the store. She just says 'it all depends on whether or not they have the parts in stock' and I said 'could you connect me to the store so I could ask them?' she said no.

Why can't I be connected to the Apple store?? What's the point of having a telephone number if the phone doesn't even ring at the store? It's worse than Ikea's retail phone system.

If these products were a bargain I would be a little more lenient but as an Apple customer I'm paying top dollar. I expect the best.

Review about: Thunderbolt.

Review #466351 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Apple?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Ricardo Cabeza

Quality died with Steve Jobs.



You May Also Like

Apple Wholesale Store - Apple-wholesale-store.com is the best and safest place to buy wholesale apple products online Apple Wholesale Store "I got my order on 4/1/2016, I bought 20 iphone SE 64gb for $5,980fedex delivered in 1 day. I also got my 10 ipad pro's on 4/1/2016.I am very happy..." Read more Joy Systems - You Get What You Pay For Joy Systems "Purchased a refurbished Dell Optiplex 755 from Tiger Direct Business. The price and its use/need was too good to pass up. It was advertised to have 4 GB DDR2 memory...." Read more Apple - I phone 6 complaint Apple "This is to inform the officials who is in charge of apple products, I bought an apple I phone 6 and it’s showing lots of complaints including hanging problem. Right..." Read more Apple - Review about Iphone 6 from Makati, Manila Apple "You purchased a so expensive phone that they claimed to be with the highest quality in the market, but when you accidentally dropped it just less than 2 feet from..." Read more Sears Garage Door (through the internet) Sears "Summary: 1. New garage door ($1,400). 2. Two months of use. 3. Garage crumples from top down due to improper installation (garage opener set improperly). 4. False advertising (Sears uses..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more Bella Collina - Don't buy a home, lot, wedding, club event before read REAL REVIEWS - By Don Karl Juravin Bella Collina "Don't buy a home, lot, wedding, club event before read the REAL REVIEWS by residents who live in Bella Collina. The new site EXPOSES the real Bella Collina from the..." Read more