Apple Reviews in Tamil Nadu, India
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(3 of 460 reviews match)
Apple in Chennai, Tamil Nadu - Worst support
I bought a iphone in Republic of Ireland in 2013 December. Suddenly phone home button is getting heat severely and it damaged my finger. Registered a complaint through apple support complaint number is 1072973794 but didn't receive any call or update from them. I'm continuously chasing them for update as this is a very serious safety issue but no one bothered to respond to me. Apple never bothered about users safety its very irritating because we spend so much to buy apple products but this is what they give back to customers.
- Customer service
- Lack of support from apple
Reason of review
Safety issue due to phone damage
Let the company propose a solution
Apple in Chennai, Tamil Nadu - Touch Id problem , Warranty rejected
I am using iphone 5s 32GB. My touch id sensor was not working, At first i thought it was some bug/software problem (a small issue), so i left this issue and continued using it. Few days before I gave it to service centre and next day i called them to check, they said i already opened the mobile and thats the reason my touch id is not working and also they said home button too now not working. They asked me to pay Rs 23000 to replace it with new one. But i never opened my phone or gave to anyone for sure. My mobile is there in warranty. When i gave to service my home button was in working condition. Now they explain that 'touch id and home button are in same area and touch id you already had problem, home button wire was just touching the tip of home button that's why you were able to use it and now you can't'. They refused to replace my mobile. I am really worried of their service. I thought apple a genuine standard company, but no, i am very upset.. I spoke to customer care for hours and hours and also went directly to service centre and tried explaining everything. They have declined the warranty saying my Iphone got opened by 3rd party services. Actually, i haven't given my Iphone to any of 3rd party for service because i still holding warranty with Apple. I hope no one go for 3rd party when they have warranty. They only argue that they have proof that i opened the mobile, they are lying. Service centre people are the first to open my mobile. I dont know how to prove. Its been more than ten days,spoke many times to them. No hope, With no choice now i have to pay them :(
Reason of review
Damaged or defective
Deliver product or service ordered
Apple in Chennai, Tamil Nadu - Its not 100 best buy its actually 100 worst buy.i cashed 990rs for an ipod, it only worked for 1week
never buy any electronic things from 100 best buy,its better to buy from platforms.i just bought an ipod of 950 rs, it worked for only 1week.never purchase anything from 100 best buy, specially never from this site.never bu never buy never buy never buy never never never please never buy never buy please please please please never never never never buy never buy its waste of many money. if you want to buy buy from platform but never buy from here,i request you not to buy here. okay thanks for reading this for last time never buy.
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