State: Vermont Product: Apple Repair Clear all filters (1 of 22 reviews match)

Apple quits fixing known MacBook Pro defect; renders $2500 computer useless

Visit (Article: TS2377; Last Modified: September 07, 2011) SYMPTOMS: No computer screen display (or distorted screen display) even when the computer is on. Products affected: MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors, manufactured May 2007-Sept 2008. FROM APPLE: "If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.... Apple will continue to evaluate the repair data and will provide further repair extensions as needed." NOW APPLE IS REFUSING TO FIX THIS DEFECT! Please log a complaint at (select "bug report"). It's a DEFECT, not anything caused by the consumer.
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